Join our upcoming webinar on “NY ISP Programs for Respite” scheduled for 27th of August, 2019 at 12:00 PM (EDT). Therap users in the state of New York are welcome to join our webinar for New York specific discussions on implementing Therap in the state. Therap experts Letisha Ulmer, Marie Roland, and Gretchen Falk-Lanfear will walk you through this webinar.
Know the hosts:
Letisha Ulmer is the Assistant Director of Quality Assurance at Therap. She has worked in the Human Services field since 2008 in New York State, where she worked on professional roles including Therap administrator, residents’ benefits clerk, and day habilitation secretary. She was responsible for the implementation of the Therap system across agency programs, maintaining written agency-specific training manuals and ensuring all new employees were trained in the use of the Therap system.
Marie Roland is a Billing Specialist at Therap. She has over 9 years of experience in the field of Intellectual and Developmental Disability (I/DD). She spent 4 years working in administration for a Day Habilitation Center and the previous 5 years working as a Therap Administrator, where her primary focus was to roll out the multiple phases of billing and attendance as well as maintained the quality and compliance aspects throughout the areas of Therap.
Gretchen Falk-Lanfear is a Senior Training and Implementation Specialist at Therap. She previously worked for FAVARH (The ARC of the Farmington Valley) in CT as a Residential Manager for 15 years and served as a PMT Instructor, the Water Safety Director and Alzheimer’s and Dementia training specialist. She has been working with the Therap system at her prior agency since 2012 and has helped train staff on the system.
Click here to register for the webinar.