Therap Services is pleased to invite the users of Therap from agencies of New York to the upcoming “New York User Group” that is scheduled on 11th of June, 2020 at 10.00 PM (EST).

Contents of Discussion

  • System and State Updates
  • User Discussion: Bring your questions, ideas and tips to share!
  • Q&A and In-Person Support From Therap Staff

About User Group

A user group includes Therap users from agencies in the same area who meet to troubleshoot, network, discuss state and regional issues, and clarify and learn about the latest Therap releases. It is an open forum to check in with Therap and learn from and share with other Therap users in your area. Therap team members are on hand to answer any technical questions and transmit the group’s consensus state needs and requirements to the Therap development team for review.

Know the Presenters

Tiffany Brown is a Business Development Consultant with the Therap Services team. She comes to Therap following 18 years working at a large I/DD agency in upstate NY. The majority of her time in this organization was spent working on the residential side of services at the agency.

Letisha Ulmer, currently Assistant Director of Quality Assurance who joined the Therap Training and Implementation team in 2014. She has worked in the Human Services field since 2008 in the state of New York where she filled professional roles including a Therap administrator, a residents’ benefits clerk and a day habilitation secretary.

Marie Roland is currently a Billing Specialist at Therap Services. She has​ over 9 years experience in the field of Developmental/ Intellectual Disabilities. ​She​ spent 4 years working in administration for a Day Habilitation Center​ and​ the ​previous​ 5 years working as a Therap Administrator​.​

Karen Niedermeier joined the Therap Team back in 2015 as the Northeast Business Development Associate, she is currently a Business Development Consultant. Prior to joining Therap, Karen worked in the ID/DD field for many years in an agency in New York State in Compliance and Records.

Gretchen Falk-Lanfear is a Senior Training & Implementation Specialist who joined the Therap Services team as a Training and Implementation Specialist for the Northeast Region in 2016. She previously worked for FAVARH (The ARC of the Farmington Valley) in CT as a Residential Manager for 15 years and served as a PMT Instructor, the Water Safety Director and Alzheimer’s and Dementia training specialist.

Register today to get your questions answered by the experts!

Visit our New York state page to know more about us.