Video - Why Therap is an ideal workplace by Nadine Sturgess

Registered Nurse

Our ideal candidate has hands-on experience as a Therap User, a strong knowledge of the Human Services field and has a nurse informatics degree or certification. The majority of our team had been Therap users and leaders in the human services field before coming to work for Therap. She/he should be ready to accept a challenging job that combines teaching, consulting and computer skills.

Primary Responsibilities:

  • Provide support & guidance to service professionals across our customer base that use our software
  • Analyze client documentation needs and assist in creating clinical workflows
  • Work collaboratively with a team to assess development of new and existing modules to improve functionality and processes to enhance customer satisfaction and engagement with our platform
  • Conduct software demonstrations for current and prospective customers
  • Provide live customer support via computer, over conference formats, over the phone, and in-person as needed
  • Work both independently and remotely and as part of a diverse and dynamic national and multinational organization
  • Use your clinical expertise to help guide the future of our software

Skills Required:

  • Nurse informatics degree or certification
  • Must have experience using Therap applications
  • Must have strong interpersonal and communication skills along with good decision making capability
  • Excellent communication skills (both written and speech)


  • Experience with web applications (Zoom, and Salesforce) preferred, along with proficiency with Google applications
  • Willingness to work flexible hours
  • Interest in technology, social media, marketing, teaching, travel, public speaking, and presenting

If this sounds like the job for you or if you have previously sent in your resume and now feel that this new position could be the right one for you, please send in your updated resume, and a note, telling us why you would be the perfect addition to the Therap team.

Therap is an affirmative action equal opportunity employer.

Apply via Email

Please print and complete all pages of the PDF application and email at along with your resume.

Apply via Form