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South Carolina

South Carolina
South Carolina 2018-08-11T04:43:38+00:00

Therap is happy to be working with providers in the Palmetto State! DDSN made the decision to mandate the use of Therap throughout the state of South Carolina effective Spring 2015. The use of Therap has made the delivery of services to those in the state of South Carolina more efficient and transparent.

Please see the DDSN Therap Implementation Plan table below for details and resources. If you have questions about the implementation of Therap please contact the DDSN Help Desk via phone at 803-898-9767 or email at helpdesk@ddsn.sc.gov .

Upcoming Events

Event Date/Time Registration Link
South Carolina Providers Monthly User Group September 13, 2018
October 11, 2018
November 8, 2018
2:00 pm (EDT)

Recorded Webinars

Therap 2018.1.1 Released

National Conference 2019
Charlotte, North Carolina
Jan 29-31, 2019

Register Now

Day and Residential Providers Implementation Table

Module/Support Page Implementation Date Training Tools/DDSN Requirements
Administrative Tasks for Account Setup 07/01/16

Provider Preferences – SC DDSN Requirement

Sites and Programs – SC DDSN Requirement

Password Policy – SC DDSN Requirement

Sign-Up Agreement – SC DDSN Requirement

Suggestions for GER Super Roles

Intake, Admissions, Individual Demographics 07/01/16

Admission and Enrollment Date

Interface Emergency Admissions

T-Logs 07/01/16

T-Logs Overview

SComm 07/01/16

Secure Communications

Health Tracking 09/01/16

Health Tracking Overview

ISP Programs & ISP Data for Goals and Objectives 09/01/16

ISP Programs and Data

General Event Report (GER) 11/01/17

GER – SC DDSN Requirements PPT

GER – SC DDSN Requirements Mapping Document

Training Management System Optional

Training Management System Overview

Medication Administration Record (MAR) Optional

Recording Data in MAR

MAR with Pharmacy Interface Optional

Pharmacy Interface

Extended Health Documentation Optional
Time Tracking Optional

Time Tracking Overview

Other modules available in Therap but not listed in the table above have not been implemented at this time.

Case Management and Early Intervention Implementation Table

Module/Support Page Implementation Date Training Tools/DDSN Requirements
Administrative Tasks: Enter New User, Assign External ID, Assigning Profiles and Caseloads and Configuring Notifications 5/15/17

How to: Set Up a Case Manager User Accounts

How to: Set Up an Early Intervention User Account

How to: Configure User Accounts for Notifications

Caseloads Not Syncing Guide

Case Management and Early Intervention – Recorded Webinars

SComm 5/15/17

Secure Communications

Eligibility 5/15/17

Intake & Eligibility – Recorded Webinars/Videos

Intake/Referrals 5/15/17

Intake & Eligibility – Recorded Webinars/Videos

Intake and Referral How To Guides

Level of Care (LOC) 11/01/17

How to: Create, Submit and Search a Level of Care

Assessment, Worksheet and CM Plan 11/01/17

How to: Assessment, Worksheet and Plan Workflow

Case Notes 11/1/17

How to: Create a New Case Note – Case Manager

How to: Create a New Case Note – Early Intervention

Case Management and Early Intervention Frequently Asked Questions (Support Material in Training Tools column) 11/01/17

South Carolina Case Management and Early Intervention FAQs

Offline Forms

Download and keep these forms for data collection when Internet connectivity is unavailable:
General Event Reports (GERs)
View All Offline Forms

Admin Password Reset Request

If you are a Super Administrator, are unable to login to your account, and there is no other Super Administrator able to re-set your password at the agency, requesting access to your Therap account is a multi-step process. To get started, submit a Password Reset request form.

Therap South Carolina Team

Contact any of the listed people from Therap if you have questions about our services, pricing or if you are having trouble with anything in Therap. We’ll be happy to hear from you! Write to us, if you prefer.

Certified Trainer

Jack Kolesar
Louise Robinson
David Kammerer
Donna Hall

David Foshee



Donna Lloyd



Don Penney



Markus Chennault



Tiffany Stamper