AL I/DD User Group

Therap welcomes all users in Alabama to join an upcoming online user group titled, ‘AL I/DD User Group’. This instructive online session is scheduled to be held on 16th July, 2020 at 10:00 AM (CDT). Therap’s adept team members, Maureen “Mo” O’Connell, Ishya “Shae” Dotson, Katy Lilly, Devin Hardy and Margaret Gordon, will provide a comprehensive overview of the intellectual and developmental disability documentation solutions available to Alabama I/DD providers. 

This online user group presents an ideal platform for Therap’s Alabama I/DD providers to meet virtually in order to discuss state and regional issues, and transmit the group’s consensus state needs and requirements to the Therap development team for review. We are always looking for recommendations from you so that we can properly assist you in supporting individuals with I/DD. The speakers of the session will be there virtually to answer any technical questions you may have as well as clarify and discuss the latest Therap enhancements.

Therap Services is an online software service that provides secure, HIPAA-compliant documentation, communication, billing and reporting to providers in Alabama. Therap provides a range of tools for your documentation needs including T-Logs, ISP Data & Mobile ISP Data for daily shift notes, communication logs and contact notes, Health Tracking for vital signs, height/weight, BM charts, seizure records, blood glucose, and others, General Event Reports for incident reports, medication errors and event reports as well as many more! The Department of Mental Health Division of Developmental Disabilities has mandated the use of Therap for Incident Reporting throughout the State of Alabama.

Register now to join this online user group and learn more about what Therap is offering to Alabama I/DD Providers!

Florida User Group

Therap invites all Florida users to join the upcoming online user group! This thrilling online event is scheduled to be held on 18th June, 2020 at 10:00 AM (EST). The speakers of this virtual event are the adept Therap team members, Maureen “Mo” O’Connell and Tricia Woods. They will be there to answer any technical questions as well as transmit the group’s consensus state needs and requirements to the Therap development team for review. 

This online user group is primarily focused on training users so that they are all able to utilize the beneficial features within the new Individual Demographic Form, IDF (formerly known as the Individual Data Form). This platform will help you develop a comprehensive understanding of the new flow to the IDF. You will learn to fully utilize the new functions within Therap’s online documentation software for greater ease and efficiency in daily documentation.

Register now to secure your spot and learn more about the new Individual Demographic Form (IDF)!

Click here to learn more about what Therap offers in Florida state.

Florida User Group

Therap Services is excited to announce that Florida users are welcome to join the online user group that is going to be held on 11th June, 2020 at 10:00 AM (EST)! Expert team members of Therap, Maureen “Mo” O’Connell and Tricia Woods will be the hosts of this event. Your hosts will provide a comprehensive demonstration of the new IDF as well as conduct an open discussion on the use of Therap application in Florida. 

This online user group has been organized to include Therap users from agencies in the same area who meet virtually to troubleshoot, network, discuss state and regional issues, and clarify and learn about the latest Therap releases. This online user group for Florida users will be the perfect platform to discuss the new Individual Demographic Form (formerly known as Individual Data Form), IDF. The new user interface to the IDF is designed to provide a greater frictionless experience so that utilizing Therap’s online documentation software can be more effortless and efficient for you! 

Register now to learn more about how Therap works in Florida!

Less than a Month Remaining for the Regional Workshop in Kentucky and Tennessee

Did you know?

The regional workshop in Kentucky and Tennessee is less than a month away! The workshop is scheduled to take place on September 24-25, 2019 at the Hilton Garden Inn Bowling Green hotel. This workshop is going to be two days full of sessions by Kentucky and Tennessee Therap experts and it will give you a chance to network with your counterparts from across the state. Our Therap experts Tricia Woods, Marie Roland, Jason Laws, Milagros Mimi Roche, and Katy Head will be leading the workshop.

The event will be a good place to learn about recent developments in the Therap system, as well as individual support documentation and reporting, electronic health records (EHR) and training management from the technology leader in the developmental disabilities field. The training intensive event will include beginner, intermediate, and advanced level sessions conducted by Therap experts on various Therap modules.

The discussion will include:

  • Therap Basics
  • Therap’s Health Tracking/Nursing module
  • Scheduling/Electronic Visit Verification
  • Therap’s Employment History module
  • BI for Demographics/GERs/Health Tracking/Billing Data

Click here to register for the workshop.

Visit our state pages to know more on what Therap has in store for the users in Kentucky and Tennessee.

Regional Workshop in Little Rock, Arkansas

Join our upcoming Regional Workshop in Little Rock, Arkansas on September 17, 2019. Therap experts will be there to answer any questions.

Staff in Arkansas can use Individual Data form module and IDF extension to enter key information for each individual they support as part of the required individual intake process unique to the state of Arkansas. Providers in Arkansas can use Therap for all of their day to day documentation requirements from progress notes to goal tracking to Medication Administration Records (MAR).

Tentative Presenters:

Maureen “Mo” O’ Connell is a Southeast Business Development Consultant at Therap. She began her career in the Developmental Disabilities field in 2006 with UCP of East Central Florida in Daytona Beach FL as a Youth Employment Specialist and became a user of Therap at that time.

Bonnie Sorrells is a Training and Implementation Specialist at Therap. She previously worked for Ouachita Enrichment Centers in South Arkansas as The Director of Adult Services and HIPAA Coordinator for 15 years during which she received training in HIPAA, behavioral planning, case management, medication management, and supported employment. Bonnie has been working with the Therap system at her prior agency since 2013 as the administrator and primary Therap in-house trainer.

Caiti Woodburn is a Training and Implementation Specialist at Therap. She has been working in the developmental disabilities field since 2008. Prior to joining Therap, Caiti has worked as a Direct Care Staff and also had experience as a user and provider administrator of Therap system.

Heather Thornton is a Billing Specialist at Therap. She has worked in the Intellectual and Developmental Disability (I/DD) field for over 4 years in various capacities. At her previous agency, Heather helped implement Therap from T-Logs to Billing

Click here to register.

Click here to know more about what Therap has in store for Arkansas.

Only a Month Remaining for the Regional Conference in Estero, Florida

Only a month remaining for Therap Regional Conference in Estero, Florida. The conference will be held on August 1, 2019.

Have you booked your seat yet? The conference is going to be a one-day event full of sessions by Florida Therap experts and it will give you a chance to network with your counterparts from across the state.

The event will be a good place to learn about recent developments in the Therap system, as well as individual support documentation and reporting, electronic health records (EHR) and training management from the technology leader in the developmental disabilities field. The training intensive event will include beginner, intermediate, and advanced level sessions conducted by Therap experts on various Therap modules.

Discussion will include:

  • Scheduling/Electronic Visit Verification (EVV)
  • Billing and Service Utilization Management
  • Mobile Workforce Management
  • Better Goal and Outcome Tracking
  • Incident Management (GER)
  • Person-Centered Planning (ISP)
  • Organizational and Program Performance Tracking
  • Better Health Tracking and Medication Management
  • Data Security and Protection
  • Better Behavior Data

Therap experts Tricia Woods, Nadine Sturgess, and Fayonne Johnson will walk you through the event and will talk about the recent updates of the modules. Click here to register and be a part of this exciting conference at Embassy Suites Ft Myers-Estero in Florida!

Visit our state page to know more about what Therap has in store for the state of Florida.

Therap National Conference 2019 – Charlotte, North Carolina

We are almost at the very end, and this is that time of the year! Therap’s National conference in Charlotte, North Carolina, is scheduled to take place from January 29-31, 2019. The conference will be held at the Hilton Charlotte University Place.

This conference will be a great opportunity to learn about new Therap modules for those you may not be using and to network with other Therap users. Sessions covered in the conference ranges from walkthroughs of most modules, billing, and service utilization set-up, to user-driven discussions on how to meet licensing audits and the latest needs for state compliance.

Our plenary keynote speakers:

Cathy Ficker Terrill

Cathy, who is Chair of Human Services Research Institute, was a president and CEO of The Institute on Public Policy for People with Disabilities, an Illinois-based organization dedicated to providing leadership and technical assistance to drive public policy and promote best practices for individuals with disabilities.

Michelle C. Reynolds

Michelle is the Director of Individual Advocacy and Family Support of UMKC-Institute for Human Development (UCEDD), where she has worked for over 17 years.  In this role, she is responsible for projects that directly impact the lives of persons with disabilities and their families.

There will be 200+ Sessions which will be available soon on our Whova App!

Register today!

For more conference information, visit our conference page.

We look forward to seeing you at the conference!

Florida User Group Meeting on October 16, 2018

Florida users are welcome to a User Group Meeting being held at 1890 West State Road 436, Suite 295, Winter Park, FL 04210 on October 16, 2018. This is an opportunity for users in the state of Florida to meet and troubleshoot, network, discuss state and regional issues, clarify and learn about the latest Therap releases. We welcome you to join our user group meeting to discuss how Therap will work for individuals receiving services through the Florida Agency for Persons with Disabilities (APD), Agency for Healthcare Administration (AHCA), Florida Developmental Disabilities Council, to name a few. Learn how Florida Intellectual and developmental disabilities providers are using Therap to generate professional claims for Florida Medicaid while complying with Florida’s ADT Billing rules. Therap team members Maureen O’Connell and Tricia Woods will be at hand to answer technical questions and transmit the group’s consensus state needs and requirements to the Therap development team for review. Lunch will be provided for our registered attendees. We look forward to seeing you there!

Click here to register for the meeting!

CMS Releases Heightened Scrutiny Guidance for Home and Community Based Services (HCBS) Rules

Washington, DC (June 26, 2015)

The Centers for Medicaid and Medicare Services (CMS) issued guidance on how they intend to address “heightened scrutiny” for settings that are subject to the home and community based services (HCBS) rule that went into effect on March 17, 2014.  The guidance restates the standard for settings that are presumed institutional (located in a building that is also a publicly or privately operated facility that provides inpatient institutional treatment, or in a building located on the grounds of, or immediately adjacent to, a public institution).  Additionally, any setting which has the effect of isolating individuals will be presumed to be institutional.  For any of these instances, a state may submit evidence to overcome the presumption and demonstrate how the setting does meet the HCBS standards set forth.  The new rules also offer states the option to develop “tiered standards for residential settings” which will allow states to “close the front door” to some providers while allowing existing providers of the same services to continue.  This means that a state could set one compliant standard for existing providers and set a different, higher standard for new providers.

New Personal Care and Support Coordination Rates for APD providers

New Rates for July 1, 2015

APD announced that effective July 1, 2015, Personal Supports QH, Personal Supports Day, Support Coordination and CDC+ Consultant will all have an increased rate.  Please see the link below for all the new rates.  The changes to the cost plans and budgets will be made electronically and will not require the WSCs to redo any service authorizations and will not require the Regions to re-approve any service authorizations. That is the good news!

1) iBudget will be brought down on July 1st so the changes can be made.  All FY 15-16 cost plans must be in approved status.  Any cost plans that are in draft, or pending review status will have to be deleted by IT and any changes that have been made to those plans will be lost.

2) Please review all cost plans that are Pending Area Office Review for FY 15-16 and get them to approved status as soon as possible.  If the reason for the pending review is due to a rejected service authorization that you are unable to resolve, complete a help desk ticket.

3) State Office staff will be reviewing any cost plans in Pending State Office Review to get them in approved status.

4) If support coordinators have consumers who currently have a FY 15-16 budget, however; they will not have a cost plan built prior to 7/1/15; the support coordinator will need to work with Region staff to get the budgets adjusted manually.  Since those cost plans may or may not come for Region review, they will need to notify you who those consumers are.

5) Please encourage support coordinators to stop making any changes to cost plans after June 28, 2015 unless there is an emergency.  This will give both the Region and State Office staff time to assist with getting all plans into approved status.