Release Overview for 2019.4.0

Join our upcoming webinar on Release Overview for 2019.4.0 on October 22, 2019. The webinar will be held at 1:00 PM (EST)/ 10:00 AM (PST) which will include discussion on the new user interface for health tracking and more.

With Therap’s Health Tracking tool, users can efficiently track different types of health data and create detailed and monthly reports. It provides a flexible way to record and follow up on medical aspects such as vital signs, seizures, blood glucose, appointments, and more.

About the presenters:

Letisha Ulmer is the Assistant Director of Quality Assurance at Therap. She has worked in the Human Services field since 2008 in New York State, where she worked on professional roles including Therap administrator, residents’ benefits clerk, and day habilitation secretary. She was responsible for the implementation of the Therap system across agency programs, maintaining written agency-specific training manuals and ensuring all new employees were trained in use of the Therap system.

Fayonne Johnson is a Senior Training and Implementation Specialist at Therap. She comes from a Nursing background with extensive experience in caring for and documenting the needs of children and adults with emotional and mental disorders. At Therap, she provides on-site training, and consultation to providers, families, self-advocates and other users, and has presented on numerous Therap conferences and webinars.

Click here to join the webinar.

By |2019-10-16T10:08:34+00:00October 16th, 2019|Categories: Uncategorized|Tags: , , , , |Comments Off on Release Overview for 2019.4.0

Overview of Therap’s Document Storage

Join our upcoming webinar on Overview of Therap’s Document Storage meeting scheduled for September 19, 2019, at 1 pm ET/10 am PT. The webinar will be led by our Therap expert Devin, Gretchen, and Bonnie. He will walk you through modules and answer questions that you might have.

Therap’s Document storage module allows agencies to upload both individual-specific and agency-wide type documents for easy access through Therap.

Click here to register for the webinar.

Know the hosts:

Devin Hardy is a Training & Implementation Specialist who joined the Therap team in 2017. He comes with 7 years of experience in working with individuals that have Developmental Disabilities.

Gretchen Falk-Lanfear is a Senior Training and Implementation Specialist at Therap. She previously worked for FAVARH (The ARC of the Farmington Valley) in CT as a Residential Manager for 15 years and served as a PMT Instructor, the Water Safety Director and Alzheimer’s and Dementia training specialist. She has been working with the Therap system at her prior agency since 2012 and has helped train staff on the system.

Bonnie Sorrells is currently working as a Training & Implementation Specialist at Therap Services. Prior to joining Therap Bonnie has been the Director of Adult Services and HIPAA Coordinator for 15 years. During that time she received training on HIPAA, behavioral planning, case management, medication management, and supported employment. Bonnie has also worked as a Therap administrator.

Click here to register for the webinar.

By |2019-09-05T11:16:59+00:00September 5th, 2019|Categories: Uncategorized|Tags: , , , , , |Comments Off on Overview of Therap’s Document Storage

Business Intelligence: Demographic Reporting in Therap

Join our upcoming webinar on Business Intelligence: Demographic Reporting in Therap on March 15, 2019 at 1 pm ET/ 10 am PT. Catherine and Jason will walk you through the Demographic dashboard to view agency trends.

By using Therap’s Business Intelligence platform, providers can create meaningful aggregate data reports to allow identification of trends, execution of quality assurance activities and assessment of overall agency performance in supporting individuals. The demographic dashboard allows for aggregation and comparison of data across providers and programs, allowing the agency to recognize and respond to patterns at different levels of their organizations.

Know your presenters:

Jason Laws is a Business Development Consultant at Therap. He has worked in direct support, case management, program management and executive director of a nonprofit service provider. He has previously managed projects on workforce development, individualized models of support and community integration for individuals with developmental disabilities.

Catherine Hauser is a Training and Implementation Specialist at Therap. She has more than 10 years of experience in the developmental disabilities field. Catherine introduced Therap to her previous agency and was able to see both immediate and long-lasting benefits offered by all Therap’s services. Prior to joining Therap, she has served as chairperson to the Human Rights Committee, Psychotropic Review Committee and Behavior Management Committee and has provided training as a DSP Course Coordinator.

Click here to join the webinar.

By |2019-02-26T09:42:55+00:00February 26th, 2019|Categories: Uncategorized, webinar|Tags: , , , , |Comments Off on Business Intelligence: Demographic Reporting in Therap

New Updates for Therap’s Provider Administration Module

As an administrator, a user creates and manages Programs, Sites and User Accounts. The efficiency of the Therap System largely depends on the correct assignment of user roles and access privileges. It is the administrator who creates and assigns these roles and privileges to the users of the application. As an administrator, a user has the option to create/update the password policy, create/maintain custom fields and track activities of other users within the agency. S/he is also responsible for maintaining shared contacts of the organization.

Administrators are central to successful implementation of the Therap system in a provider agency. One or more admin accounts are set up assigning all administrative roles while creating a provider account for the agency.

Therap’s new release 2018.4.0 has Two Factor Authentication (2FA). The Two Factor Authentication (2FA) module is an optional security feature that provides an extra layer of security by requiring users to enter an additional One Time Password after logging into the application. Users with the Super Admin Administrative Role will need to send requests to the Therap team via ‘My Issues’ to have this feature enabled for their agency account.

In the updated Provider Administration module, instead of requiring both the Super Admin and User Administrative Roles, users will now be able to Force or Disable 2FA during login per user with only the User Administrative Role.

The new and improved Provider Administration module is more secure and user-friendly to record data. Click to know more about the Therap Release 2018.4.0 and what new we have in the Provider Administration module for you.

By |2019-01-15T07:01:02+00:00January 15th, 2019|Categories: Parisha's Posts, Uncategorized|Tags: , , , , |Comments Off on New Updates for Therap’s Provider Administration Module

Ask Therap Your Time Tracking Questions

Join our free webinar on Time Tracking and know how it benefits your agency. The webinar is scheduled for the upcoming December 20th, 2018 at 3:00 PM (EST)/12:00 PM (PT).

The Time Tracking module can be used to document data based on time, including but not limited to Bed Checks, Sleep, Behavior, Mood, Repositioning, Toileting, Specialized Intake/Elimination (i.e. Ostomy), Restrictive Device, Adaptive Equipment, Accountability, and Community Inclusion/Outings. Click here to learn more about the Time Tracking module.

Click here to register for the webinar.

Did you Know?

Time Tracking is already included in your Therap Basic Package. Join this webinar to start implementing Time Tracking at your agency!

Meet the Presenters:

Gretchen Falk-Lanfear, who is a Senior Training & Implementation Specialist, joined the Therap Services team for the Northeast Region in 2016. She previously worked for FAVARH (The ARC of the Farmington Valley) in CT as a Residential Manager for 15 years and served as a PMT Instructor, the Water Safety Director and Alzheimer’s and Dementia training specialist. Gretchen has been working with the Therap system at her prior agency since 2012 and has helped train staff on the system.

Letisha Ulmer, who is an Assistant Director of Quality Assurance, joined the Therap Training and Implementation team in 2014. She has worked in the Human Services field since 2008 in the state of New York where she filled professional roles including a Therap administrator, a residents’ benefits clerk, and a day habilitation secretary.

Join our free webinar to know more from the expert!

Register now!

By |2018-12-19T11:14:59+00:00December 19th, 2018|Categories: Uncategorized|Tags: , , , , , |Comments Off on Ask Therap Your Time Tracking Questions

Therap Mobile Application for Disability Providers Allows for Point-of-Service Documentation

Therap mobile app for Android and iOS enables support professionals working in the home or community to navigate service programs for the individual they support and remotely collect outcomes and service data using the ISP Data app. With the T-Log app, staff can directly submit shift notes or progress notes from their phone at the point-of-service. The Medication Administration Record app permits staff passing medications to record administration, notes, and status immediately following the med pass. They may also view schedules, along with active diagnoses, allergy records and the contact information of the prescribing physician. Therap’s Scheduling/Electronic Visit Verification (EVV) module has been designed to meet the needs of states and providers who need to build staff schedules (especially for in-home and community-based services), track staff hours, monitor individual service allocation and meet the upcoming federal EVV requirements. Additionally, supervisors working remotely may also reset passwords using an app to facilitate seamless access in documenting on Therap.

The tools available within the selection of Therap mobile apps allow Program Managers and Quality Assurance Directors to view data recorded at point-of-service and evaluate the quality of those services remotely.  App users may take photos of the service, both date and time stamped. For HIPAA security, photos do not save to the individual device but are directly uploaded to Therap. Each action taken by the user submitting data is coupled with an electronic signature.  Along with GPS location tracking, this provides multi-level data authentication and allows for monitoring quality of services provided to increase accountability, transparency and reduce or eliminate give-back.

Please visit our Therap’s Mobile Applications page to know more.

By |2018-12-03T04:09:08+00:00December 3rd, 2018|Categories: Uncategorized|Tags: , , , , , , , , , , , , |Comments Off on Therap Mobile Application for Disability Providers Allows for Point-of-Service Documentation

Free Webinar on Storing Account Information and Recording Transactions Using Therap’s Personal Finance Module

Join our free webinar on Storing Account Information and Recording Transactions using Therap’s Personal Finance module which will be held on November 29, 2018 at 1:00 PM (EDT). Learn how providers are implementing it to manage personal funds of the individuals that they support and store account information and record transactions with Therap’s Personal Finance Module. Ask questions to set-up the personal finance module from the one-time admin set-up to the account set-up from Therap experts:

Letisha Ulmer, Assistant Director of Quality Assurance
Ebony Johnson, Special Project Manager and
Gretchen Falk-Lanfear, Senior Training & Implementation Specialist

Therap’s Personal Finance module allows users to record information such as transaction category, date, amount, check/receipt numbers, etc. users can also attach scanned or electronic copies of transaction receipts of each transaction.

Users can generate periodic transaction reports using a wide range of parameters, including transaction period, types of transaction i.e. deposits/expenses, account type, account status, etc. for each Individual, you can generate a report that includes all their accounts or just the ones you select.

Click here to join us on this free webinar and to learn more about our Personal Finance module from the Therap experts!

By |2018-10-11T03:54:20+00:00October 11th, 2018|Categories: Uncategorized, webinar|Tags: , , , , , , |Comments Off on Free Webinar on Storing Account Information and Recording Transactions Using Therap’s Personal Finance Module

Join Our Mobile ISP Webinar on October 22, 2018 at 12:30 PM (PDTT)

Do you know?

A webinar on Mobile ISP will be held on October 22, 2018, from 12:30 pm (PDTT). Therap certified trainer John Allen, who is an Area Director at Community Choice, Inc. will be discussing how they implement ISP Data module at his agency in Missouri and will walk you through documenting ISP Data in a community based setting. He will also talk about how his agency documents: objectives, mileage and reimbursements in Mobile ISP Data.

Click here to join us!

This webinar will specifically talk about:

  • Running ISP with different mobile OSs’ (iOS and Android).
  • Remotely collecting service data
  • Verifying visits using GPS location
  • Collecting signatures to verify service delivery
  • Taking photographs as part of the documentation
  • Viewing service data from a convenient location

The ISP Data tool on the Therap mobile app enables support professionals working in the home or community to navigate service plans of the individual they support and remotely collect service data. Program Managers or agency administrators are able to view the recorded data from their mobile devices for proof of service delivery. This module also helps the service providers to generate reports prior to documentation of data easily for their individuals.

Please join our meeting from your computer, tablet or smartphone.

Register now to learn more!

*You can also visit our Missouri state page to learn how Therap is operating in the state to help providers meet state requirements.*

By |2018-10-03T10:07:36+00:00October 3rd, 2018|Categories: Uncategorized, webinar|Tags: , , , , , , , , , |Comments Off on Join Our Mobile ISP Webinar on October 22, 2018 at 12:30 PM (PDTT)

New York User Group Webinar on Staff Action Plan

Therap users in the state of New York are welcome to join our usergroup webinar on October 10, 2018 at 2:00 PM (ET) for New York specific discussions on implementing Therap in the state.

This webinar will an opportunity for for providers to discuss the changes in New York for the new Staff Action Plan ADM. Attendees will also learn how Intellectual and Developmental Disabilities providers in New York are currently using Therap’s Staff Action Plan module and how they can incorporate the new changes. The main purpose of this module is to track individual progress and measure outcomes.

This session will include:

  • Introduction on Assessment of Scores
  • Determining tasks for the Individual
  • Discussion on Shared Contacts
  • Insurance details

Therap’s EHR to meet criteria for transitioning to conflict free care coordination set forth by the Office for People with Developmental Disabilities (OPWDD), as the move from Medicaid service coordination to conflict-free care coordination organizations(CCOs) takes place. Therap already provides it’s documentation software to over 90 agencies in New York. Therap stands ready to assist agencies in safely sharing of data with any CCO once this new environment is defined. Therap is currently meeting with many of the potential CCO organizations across the state in consideration of the data.

Also to learn more visit our New York state page.

Click here to register for the webinar.

By |2018-10-03T06:30:37+00:00October 2nd, 2018|Categories: Uncategorized|Tags: , , , , , |Comments Off on New York User Group Webinar on Staff Action Plan

Joint Webinar with Therap & APSE: Employment Billing Overview

Join Therap’s free joint webinar with APSE which will take place on October 25, 2018 at 1:00 PM ET. Therap’s Billing Specialist Heather Thornton along with Cassy Beckman from APSE will be talking about how to track employment services on Therap and how to document billable units for employment services.

Click here to register for the webinar.

Integrated Solution for Tracking Supported Employment Services Against Individualized Plan for Employment

Therap’s Employment tool is integrated with person-centered support planning tools that allow facilitation of the Individualized Plan for Employment. Users can identify needs, create an action plan and collect service data accordingly. Additionally, with Therap’s Scheduling and ISP Data app on Android and iOS, staff are able to directly record service data, including date, duration and location from their handheld devices. With Electronic Visit Verification (EVV) features including check in/out, GPS location mapping and photo upload, supervisors are able to verify the services that are provided.

By |2018-09-17T06:33:40+00:00September 17th, 2018|Categories: Uncategorized|Comments Off on Joint Webinar with Therap & APSE: Employment Billing Overview