Quarterly Nursing User Group

It is our great pleasure to invite you to join Therap’s Quarterly Nursing User Group which is scheduled to be held on 12th May, 2020 at 1:00 PM (EST). From this online user group, you will acquire the knowledge and skills required to build your own unique documentation to track and monitor the essential health care needs of your individuals. This is the perfect platform for troubleshooting and resolving any technical issues. Adept Therap team members, Fayonne Johnson and Gretchen Falk-Lanfear, will host this session to guide you through the usage processes and clarify any misperceptions you may have regarding the use of Therap’s suite of applications. The prime focus of this online user group is to guide you through the process of using Therap’s Questionnaire module

Therap’s Questionnaire module enables users to create questions to a custom-tailored questionnaire for survey. Once your questionnaire has been made, it can be approved and linked to other significant Therap modules for tracking health care needs of individuals. Approved Questionnaire forms can be viewed from Case Note, Priority List, Level of Care and Eligibility modules.

Meet the Presenters:

Fayonne Johnson is a Senior Training & Implementation Specialist at Therap. Her journey with Therap began seven years ago. Fayonne is highly experienced in working with individuals with Intellectual and Developmental Disabilities (I/DD), particularly with those who have Dementia and Alzheimer’s. 

Gretchen Falk-Lanfear is currently the Senior Training & Implementation Specialist at Therap. She first joined Therap in the Training and Implementation Specialist position for the Northeast Region in 2016. In addition to this, Gretchen works passionately for the community by fulfilling her role as the Co-Local Coordinator for the Farmington Valley delegation for Special Olympics CT.

Register now to join this Online User Group!

Introduction to Time Tracking

It is our pleasure to invite you to join our new webinar on Time Tracking! This webinar will take place on 17th April, 2020 at 11:00 AM EST. The specialist members from Therap’s Training & Implementation team, Bonnie Sorrells and Milagros “Mimi” Roche will introduce you to the Time Tracking feature and exhibit all the benefits you can enjoy from using it.

The Time Tracking module is available for everyone as it is a part of the ‘Therap Basic Package’. You and your agency staff can all enjoy the benefits from using this module to document data timely on several significant areas for your individuals that require monitoring. You may want to track your individuals’ moods, sleep, behaviors, toileting, repositioning, bed checks, community inclusion/outings, accountability, restrictive device, intake/elimination, adaptive equipment and more! You can create Time Tracking Templates as needed and record Time Tracking Data to generate reports, all of which can assist you to ensure greater developments in the well-beings of your individuals.

Meet your Presenters:

Bonnie Sorrells has been the Training & Implementation Specialist at Therap since 2018. Prior to this, she had been fulfilling her roles as The Director of Adult Services and HIPAA Coordinator at Ouachita Enrichment Centers in South Arkansas. Bonnie has been working with the Therap suite of applications since 2013 as the administrator and primary Therap in-house trainer at her previous agency.

Milagros “Mimi” Roche is presently the Training & Implementation Specialist at Therap. Her journey with Therap began in 2016 when she first joined as a Bilingual Training Specialist. Mimi has over a decade of experience working passionately in the field of Development and Intellectual Disabilities. She has adopted the use of the Therap System since 2005 in the many roles she has been fulfilling since that time.

Click here to secure your spot for this webinar!

Overview of Therap’s Imports – Importing Individuals, Users, Shared Contacts, and more!

We welcome you to join our upcoming webinar on Therap’s Imports which is scheduled to run on 8th April, 2020 at 1:00 PM EST/10:00 AM PST.  

Therap’s adept Senior Training & Implementation Specialists, Tricia Woods and Sarah Christiansen will guide you through a comprehensive overview of the several essential Importing features that are available within Therap software for your seamless experience. You will gain the knowledge to efficiently deal with any errors that you may encounter when importing as well as in times of troubleshooting. What’s more is that you will learn how individuals, users, and medications can be exported from one Therap account to another. Tricia and Sarah will be there to assist you with any questions or concerns. 

More about the Hosts:

Tricia Woods had started her journey with the Therap Training and Implementation team in 2016. In addition to having over 15 years of experience working in the Developmental and Intellectual Disabilities sector prior to joining Therap, Tricia has extensive knowledge of regulations from the previous management roles she had fulfilled within Intermediate care facilities and Life Skills Development Centers (ADTs) in Florida.

Sarah Christiansen has been a part of the Therap Training and Implementation team since 2015. She has over 10 years of experience in working within the Developmental Disabilities and Mental Health field. Sarah feels passionate about her profession within this field as this gives her the opportunity to support individuals to live an enhanced life. 

Please click here to book your session at this webinar!

Working with ISP Data in Excel

Therap’s webinar on “Working with ISP Data in Excel” is just a week away! The webinar is scheduled for April 1st, 2020 at 12:00 PM (EST). Therap experts Sarah Christiansen and Mike McNeely will walk you through the webinar and answer questions that you might have.

Therap’s ISP module enables you to export ISP Data in excel and sort them, make charts, use pivot tables and many more with accordance to your requirement.

Know the presenters:

Sarah Christiansen is currently a Senior Training & Implementation Specialist at Therap Services. She has been working in the DD and Mental Health field since 2009. She is excited by the many ways technology can positively impact the lives of individuals with developmental disabilities as well as the staff who support them.

Mike McNeely joined Therap in 2019 as Training & Implementation Specialist. He has held a wide variety of jobs serving individuals with disabilities. He has experience in direct care, case management and numerous administrative positions within the industry.

Click here to register for the webinar.

By |2020-03-23T10:07:57+00:00March 23rd, 2020|Categories: webinar|Tags: , , , |Comments Off on Working with ISP Data in Excel

Register now for Webinar on Overview of Therap’s Data Driven Outcomes (DDO) on August 23, 2018

Therap is hosting a webinar on Overview of Therap’s Data Driven Outcomes (DDO) on August 23, 2018 from 2 pm ET/11 am PT. This session will provide an overview of Therap’s Data Driven Outcomes (DDO) module and the associated dashboard within Therap’s Business Intelligence platform. This module/dashboard will allow agencies to capture/aggregate outcomes data within provider-determined domains at the individual, program, provider, and oversight levels to assess organizational performance in supporting individuals. The session will be led by Jason Laws, Business Development Consultant, and Business Intelligence team lead.

DDO can benefit agencies and providers by capturing evidence-based information. The data provides evidentiary facts about an individual’s care. Unlike projections or even assumptions based on past history, actual data collected from EHR documentation is clear and concise. Through EHR documentation, services and supports are tracked in real-time. This documentation turns into useful data that measures overall service delivery and outcomes. Staff can measure performance by leveraging measured outcomes to meet benchmarks, goals, state and federal mandates, as well as to make necessary adjustments.

QA staff can decipher appropriate resolutions and utilize the data to develop strategies for overcoming specific challenges. Agencies can also back up their funding requests with data-driven outcomes by presenting evidence-based outcomes with funding requests to meet specific needs. Providers, thus safeguard continued funding by demonstrating value-based service delivery backed by performance data that demonstrates success.

Click on the link below to register for the webinar: https://register.gotowebinar.com/register/6612673328780876033.

By |2018-08-14T05:16:22+00:00August 14th, 2018|Categories: webinar|Tags: , , , , , , , , |Comments Off on Register now for Webinar on Overview of Therap’s Data Driven Outcomes (DDO) on August 23, 2018

What’s new in the July Release of Scheduling/ Electronic Visit Verification

Therap’s Scheduling/EVV module allows for building staff schedules (especially for in-home and community based services), track staff hours, monitor individual service allocation and is also designed to meet the upcoming federal and state EVV requirements. With the recent update to the module, a Search link has been added to the Scheduling section on the Individual tab for the Individual, Program and Service fields. Schedule Slots can now be approved without selecting a staff. Schedules approved without a staff will appear in red on the grid. Approved Schedule Slot forms can now be edited. However, keep in mind that once the Check-In and Check-Out has been completed, schedulers will only be able to edit the Check-In and Check-Out time and date.

View our release notes to learn more about the changes to Therap applications.

By |2018-07-26T11:37:38+00:00July 26th, 2018|Categories: Uncategorized|Tags: , , , , |Comments Off on What’s new in the July Release of Scheduling/ Electronic Visit Verification

Medication History Custom Reports

The Medication History module of Therap’s electronic Health Tracking application supports a standard reporting feature that allows users to produce reports on an individual’s approved and/or discontinued medications within a specific period. The report includes such details as medication category, subcategory, type, dosage, measurement unit, frequency, route, prescriber’s name and many more.

In addition to this standard report, Therap Medication Histories allow users the flexibility to create custom reports in which they are able to specify the output columns, for medication names, category, dosage, frequency, administration frequency and so on. The custom reports can be based on parameters such as particular individuals, programs, medication administration date and medication type among others.


As with other Therap reports, the Medication History custom reports can be exported to Excel for further data analysis and manipulations.

By |2012-01-10T13:27:28+00:00January 10th, 2012|Categories: Adit's Posts, Health Tracking Records|Tags: , , , |Comments Off on Medication History Custom Reports

Vital Signs Reference Table in 9.0

Individual care has become more effective with the new Reference Table indicating the Normal Range for each Vital Sign. If any Vital Sign value is outside the normal range a message saying ‘Outside Range’ will automatically appear and the notification level must be set to ‘High’ before submitting the form.

Vital signs reference table

By |2016-11-03T11:10:59+00:00June 8th, 2011|Categories: Adit's Posts|Tags: , |Comments Off on Vital Signs Reference Table in 9.0

EHR helping people with developmental disabilities

Here is an interesting article by the EHR Institute on ‘How Electronic Health Records Aid People with Developmental Disabilities’.

According to this article, having all information regarding an individual in one place by adopting electronic health record (EHR) technology will surely lead to better care and eliminate errors caused by existing paper-based processes. It also underlines that agencies supporting people with developmental disabilities have to deal with a broad range of issues and regulations, and as such, the EHR should provide “a comprehensive solution that collects every piece of data in an organization’s workflow”.

The author stresses that developmental disability software or EHR vendors must pay attention to the complexity of their organization’s processes. A support facility may offer multiple programs ranging from employment services to family support services and much more and it is necessary for an EHR system to have both breadth and depth to support these programs.

The article cites a 2009 report by APS Healthcare, which lists several benefits that can be gained from EHR/health IT technology:

  • Ability o to access all necessary information regarding an individual from a single source/access point
  • Transparency of information across stakeholders
  • Customers’ ability to access information

The author suggests that automated health IT/EHR systems are especially relevant for the developmental disabilities community because individuals are often supported by different care facilities and group homes at different times and moving from place to place makes it difficult to keep track of services provided. In this scenario, web-based systems provide the optimum solution.

EHR functionalities mentioned in the article include health care management systems, alerts to providers such as, appointment reminders and documentation requirements and administrative support.

Can you think of a system that seems to fit the description above? I’ll give you a clue – it starts with a ‘T’. :)

The Therap system is comprehensive – its software modules are designed to support agencies providing home and community-based services (HCBS) to people with different types of developmental disabilities including autism, down syndrome, seizure disorders and cerebral palsy. It supports electronic incident reports, medication error reports, behavior tracking, individual service plans, goal tracking, health records, medication administration records, case management and eligibility assessment (and more!). The system also provides administrative support for employee training management, work scheduling and also, for billing and claim tracking.

Suitable for day programs, residential services, supported living and community support programs, these solutions are widely used by independent private providers, serving in single or multiple locations within one or more states, as well as state agencies responsible for managing funding and oversight.

Therap is web-based – it provides for decentralized data entry, information access and transparency. They secure and HIPAA compliant. While it can be accessed from anywhere at any time, it ensures the information doesn’t fall in the hands of unauthorized personnel.

Supports essential functionalities – Therap modules support all helpful features mentioned in the article such as alerts, appointment reminders, documentation requirements and administrative support.

So, will it be a stretch to call Therap the ultimate developmental disabilities EHR? :-)

By |2016-11-03T11:11:00+00:00April 21st, 2011|Categories: Adit's Posts|Tags: , , , , , |Comments Off on EHR helping people with developmental disabilities