Managing Service Authorizations and Utilization in Therap

We are pleased to announce our upcoming webinar on “Managing Service Authorizations and Utilization in Therap”, scheduled for 25th of June, 2020 at 2:00 PM (ET). This informative session will be presented by accomplished members of our Therap Services team,

  • Marie Roland, and
  • Toni-Ann Larnaitis

Among Therap’s suite of applications, Service Authorization module is designed for agencies to list the services that a funding source will cover for an individual with some additional details like information on the service coordinator, adding comments and attaching files . Whereas, the Utilization Report is a feature of Therap’s Billing module that is used to track Service Units Utilized over a given period of time. During this session, our experts will show you the different ways you can manage service authorizations and billing units in Therap in a comprehensive manner.

Book your seat to learn more about the use of service authorizations and billing units in Therap!

Intro to the New IDF

Therap Services welcomes you to the upcoming webinar titled “Intro to the New IDF” that is scheduled on June 04, 2020 at 11.30 AM (EST).

The purpose of Individual Data form (IDF) is to help you record and maintain essential Information regarding the individuals you support. The forms consist of basic information such as names, gender, date of birth, SSN, Medicaid number, admission date, physical features, and more. To learn the new features of the new Individual Data Form, register today!

Know the Presenters

Letisha Ulmer is currently Assistant Director of Quality Assurance who joined the Therap Training and Implementation team in 2014. She has worked in the Human Services field since 2008 in the state of New York where she filled professional roles including a Therap administrator, a residents’ benefits clerk and a day habilitation secretary.

Catherine Hauser is a Large Provider Project Manager who joined Therap Services team back in 2017. Her experience in the developmental disabilities field began in 2005 in Illinois when she became a Direct Support Person. Shortly after, Catherine became a QIDP for both ICF/DD and CILA programs at her previous agency.

Click here to join our webinar to know from our experts!

Introduction to Time Tracking

It is our pleasure to invite you to join our new webinar on Time Tracking! This webinar will take place on 17th April, 2020 at 11:00 AM EST. The specialist members from Therap’s Training & Implementation team, Bonnie Sorrells and Milagros “Mimi” Roche will introduce you to the Time Tracking feature and exhibit all the benefits you can enjoy from using it.

The Time Tracking module is available for everyone as it is a part of the ‘Therap Basic Package’. You and your agency staff can all enjoy the benefits from using this module to document data timely on several significant areas for your individuals that require monitoring. You may want to track your individuals’ moods, sleep, behaviors, toileting, repositioning, bed checks, community inclusion/outings, accountability, restrictive device, intake/elimination, adaptive equipment and more! You can create Time Tracking Templates as needed and record Time Tracking Data to generate reports, all of which can assist you to ensure greater developments in the well-beings of your individuals.

Meet your Presenters:

Bonnie Sorrells has been the Training & Implementation Specialist at Therap since 2018. Prior to this, she had been fulfilling her roles as The Director of Adult Services and HIPAA Coordinator at Ouachita Enrichment Centers in South Arkansas. Bonnie has been working with the Therap suite of applications since 2013 as the administrator and primary Therap in-house trainer at her previous agency.

Milagros “Mimi” Roche is presently the Training & Implementation Specialist at Therap. Her journey with Therap began in 2016 when she first joined as a Bilingual Training Specialist. Mimi has over a decade of experience working passionately in the field of Development and Intellectual Disabilities. She has adopted the use of the Therap System since 2005 in the many roles she has been fulfilling since that time.

Click here to secure your spot for this webinar!

Overview of Therap’s Imports – Importing Individuals, Users, Shared Contacts, and more!

We welcome you to join our upcoming webinar on Therap’s Imports which is scheduled to run on 8th April, 2020 at 1:00 PM EST/10:00 AM PST.  

Therap’s adept Senior Training & Implementation Specialists, Tricia Woods and Sarah Christiansen will guide you through a comprehensive overview of the several essential Importing features that are available within Therap software for your seamless experience. You will gain the knowledge to efficiently deal with any errors that you may encounter when importing as well as in times of troubleshooting. What’s more is that you will learn how individuals, users, and medications can be exported from one Therap account to another. Tricia and Sarah will be there to assist you with any questions or concerns. 

More about the Hosts:

Tricia Woods had started her journey with the Therap Training and Implementation team in 2016. In addition to having over 15 years of experience working in the Developmental and Intellectual Disabilities sector prior to joining Therap, Tricia has extensive knowledge of regulations from the previous management roles she had fulfilled within Intermediate care facilities and Life Skills Development Centers (ADTs) in Florida.

Sarah Christiansen has been a part of the Therap Training and Implementation team since 2015. She has over 10 years of experience in working within the Developmental Disabilities and Mental Health field. Sarah feels passionate about her profession within this field as this gives her the opportunity to support individuals to live an enhanced life. 

Please click here to book your session at this webinar!

Billing from ISP Data using Unit Calculation Rules

Join our free webinar “Billing from ISP Data using Unit Calculation Rules” scheduled on 31 March, 2020 at 1:00 PM EST. Our Therap experts Nadine Sturgess and Toni-Ann Larnaitis will walk you through the webinar and answer questions you may have.

This webinar will review applying Unit Calculation Rules to the ISP Data method of data collection on your service authorization, the setup and how it functions. Using the ‘ISP Billing (Using Unit Calculation Rule)’ feature, users are able to generate Billing through ISP Data for a defined Unit Calculation Rule. Billing Data can be generated directly for provided services or by using ISP Data, Attendance data and Case Notes collected for the provided services.

Know the Presenters

Nadine Sturgess is the Director of Billing and Special Projects in Therap with experience in working with a large provider in New York State holding various roles, most notably Senior Residential Manager and Accounts Receivable Manager. In Therap, she works closely with the Billing and Support teams to pursue new billing opportunities.

Toni-Ann Larnaitis joined Therap Services as a Billing Specialist in May 2019. Prior to Therap, Toni-Ann spent more than 14 years in the field of Development/Intellectual Disabilities. She worked 2 years in Administration as a Therap Trainer and Billing Specialist for Group Homes.

Book your seat to know more about the Billing module.

Scheduling/EVV Module Overview

We are pleased to announce our upcoming webinar on ‘Scheduling/EVV Module Overview’ on 20 March, 2020 (1:00 PM EST). The webinar will walk you through on how to create/maintain schedules, check-in/out for scheduled shifts, and generate available reports for this module. 

Book your seat to know more about Scheduling/EVV from Therap experts:

Therap’s Scheduling/Electronic Visit Verification module is linked with Therap’s robust billing and support features, providing options to configure schedules, track number of units available, review unit utilization. Schedules are linked to service authorizations to generate claims and capturing units through validation of primary check-in/out information of billable services documented by staff. 

Click here to join the ‘Scheduling/EVV Module Overview’ webinar.

Pharmacy Interface: A Detailed Overview

Come join our webinar on ‘Pharmacy Interface’ module on 18 March, 2020 at 1 PM EST. Fayonne Johnson and Connie O’Neill will be presenting a detailed overview of Pharmacy Interface. With the Pharmacy Interface module, providers can receive Pharmacy Messages from pharmacies that utilize QS/ 1-Primecare/ Speedscript/ Frameworks.

The Pharmacy Messages contain medication information for an individual from a pharmacy. The Linked Individual ID on the Pharmacy Message is used to link the message to the individual. By using the Pharmacy Messages, Medication History forms can be generated for the individuals and tracked using the MAR module. The Pharmacy Interface module offers a simple and effective way for agencies to receive Pharmacy Messages from the pharmacies. A Pharmacy Message consists of various medication information for a particular individual.

About the Presenters

Fayonne Johnson, who is a Senior Training & Implementation Specialist, joined Therap in 2013. She comes from a Nursing background with extensive experience in caring for and documenting needs of children and adults with emotional and mental disorders, including Dementia and Alzheimer’s, in a clinical setting. At Therap, Fayonne provides on-site training and consultation to providers, families, self-advocates, and other users of Therap and has presented on numerous Therap conferences and webinars for Therap users.

Connie O’Neill, who works as Training & Implementation Specialist in Therap, has worked in the Health and Human Services field, specifically with adults with Developmental Disabilities, in the state of Montana for over 5 years. She served as the Provider Administrator and has 5 cumulative years experience with using Therap.

Register now to take part in our upcoming webinar.

Billing from EVV Data

Book your seat for our upcoming webinar on ‘Billing from EVV Data’ which is going to be held on March 11, 2020 (2 PM EST). Participants will get an overview on the new functionality of Billing from EVV Data in Therap. The webinar will be hosted by:

Therap’s EVV/Scheduling module is designed to meet the needs of states and providers to monitor individual service allocation and meet the upcoming Federal EVV requirements. Therap Billing system supports HIPAA 5010 compliance requirements. The Electronic Billing service assists providers funded by Medicaid and agencies can create and send claims for the services provided to individuals. 

Click here to register for the webinar.

Priority List Overview

Join our upcoming webinar on ‘Priority List Overview’ on March 05, 2020 at 1:00 PM EST. Participants in this webinar will know how Priority List module helps to keep track of information packets on potential clients and services recipient referrals. They will also learn how to create Admission Questionnaires to track information on service recipients.

The webinar will be conducted by:

Leah Sewell is the Assistant Director of State Implementation at Therap. She has worked in the Human Services field since 1999, providing comprehensive services to individuals with developmental disabilities and mental health diagnosis. Prior to joining Therap, Leah used the Therap system for documentation of supports and team-wide communication in residential settings in Southern Maine.

Tracy Linko is a State Implementation Specialist at Therap. She assisted her previous agency in implementing Therap. She has over 13 years of experience working for a software company and more than 9 years of experience in managing accounting/finance.

Click here to register for the webinar.