The GER Resolution module allows you to record the final outcome of an incident separately but still linked to the initial incident report. This means that staff may be able to view the initial report but not the final resolution. GER Resolution is a place to record the findings and recommendations of an investigation and related information. You can mark an incident as being open or deleted, making it easier to keep track of those incidents where follow up is not yet complete. The GER Resolution form has its own set of roles allowing for control over who can view or edit the form. It works in both Oversight (State/County/Multi-State Provider) accounts and in regular provider accounts. Oversight providers can open a resolution for the GERs in the linked provider accounts.

GER Training Academy Course

GER Resolution User Guides