The Secure Communications (SComm) module facilitates the exchange of information among users in an agency or across different agencies, in a secure, HIPAA compliant way. Using SComm, staff members within an agency can exchange messages on administrative or individual care related issues. Users can also contact and communicate with Therap Customer Support regarding PHI sensitive issues.

SComm includes features like Compose, Reply, Reply to All and Forward. Internal reports (e.g. ISP, Individual Data and others within the Therap system) as well as external documents (e.g. Word and Excel among others) can be attached to an SComm message.

SComm has a flexible recipient selection scheme that allows users to select multiple recipients based on user names, or a combination of super roles and programs. You can create custom user groups and send messages to a selected group of users. You can also create and manage personalized folders of your choice.

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SComm User Guides


  • HIPAA Compliant Information Exchange
  • Secure Messaging and Sharing
  • Create Custom Recipient Groups
  • Attach External Documents and Therap forms

The SComm module also allows you to:

  • Prioritize SComm messages with ‘High’, ‘Medium’ and ‘Low’ notification levels.
  • ‘Pin’ messages to highlight them
  • Configure notifications to be delivered to you via SComm.
  • Enable the ‘Limited SComm’ feature for staff with no access to Individual related SComms.
  • Search for messages using a wide array of search parameters within regular or advanced search options.

  • Set up Custom User Groups