“Diamonds are forever.  E-mail comes close.”  ~ June Kronholz~

Everyone uses e-mail.  Somedays we have so many e-mails that it is just hard to keep up.  By completing a mental “triage” of your e-mail, you will be able to sift through all those e-mails, and yet still be productive.

  1. E-mails marked with “high importance” must first pass the “cry wolf” test.  Keep in mind who the sender is and if the person is a frequent “high importance” sender, and then take into consideration about what the subject is about.
  2. Give points to high priority people, i.e. management team, DD Case Managers, Guardians, etc..
  3. Give points to high priortiy subjects, i.e. critical staff issues, health issues, etc.
  4. E-mails that have hard to read writing and colorful backgrounds can wait till later
  5. More than three e-mails about one topic requires a meeting or a phone call.

Fun Facts

  • It is illegal to lie down and fall asleep with your shoes on in North Dakota
  • Beer and pretzels cannot be served together in any bar or restaurant in North Dakota