First…Thanks to Allison for taking the time to consider my skill set to become a Certified Trainer.  I hope I can serve “Therap Nation” proudly.

Second…Thanks to my immediate supervisor at Mosaic, Amy Stevens, for selecting me to be the Regional Therap Coordinator in the Mosaic Midwest Region.  Serving our clients in this fashion is truly a “mitzvah”  …  the definition of which includes ” the commandment to perform acts of human kindness”.

Like my peers, I have had the opportunity to spend time with the Mosaic clients.  My wife is the Executive Director for Mosaic-Des Moines.  Over the past 13 years, I have met and interacted with the local clients at various events.  Indeed, there are some clients that know me by first name and I thoroughly enjoy the time together.

The Mosaic experience has helped realize the big picture of the task at hand… that of creating more time to allow the front line staff to help people discover their possibilities in life.

I am the type of “nerd” who must see all of the current process steps before I can understand a new application and how it translates into the procedure.  I was able to spend a day with one of my friends at Mosaic and watch how his support staff work with him.  At the end of the shift, I was then witness to the charting process…a series of 3-ring binders to collect the daily data.  Then, queried the follow-up process to get the data farther up stream and what happens next.  How much time does it take?  Discussion on possible scenarios and the way the paper flows (not to mention the time).   While a solid procedure that has served the organization well,  it was crystal clear to me that moving the information collection to a “cloud” database application was due.  Mosaic leadership is spot on in deploying the Therap tool.

I can sum up the point I am trying to make in this short video about how I see my role as the Midwest Regional Therap Coordinator….

It’s about the people we serve.

Best,

Jeff