Hi, I have been away for awhile but now I am back.
This past couple of months, our agency have been under a lot of monitoring from our governing body (DDS/DDA,Evans,Quality Trust, DC Health and Finance). Before we had Therap, there were a lot of books and folders that we had to present as proof of our work we do. Needless to say, that took a lot of time and energy. Now, that we have Therap the monitoring visits go much more qucicker and the information is easier to show and explain to the monitor person. We even went so far as to give them a log in for a read only time while they were there. To make a long story short, at first the monitors were not comfortable with using a computer to show our documentation. However, after a brief training in Therap on how to locate the information. The monitors enjoyed using Therap. The monitors stated it was quick to get the information they were looking for and it was arranged in a way that made sense and easy to read. Thanks to the hard work we do and thanks to Therap we did well on our monitoring visits. Therap has really changed the way we do business.