One of my earliest Therap revelations came when I realized that Therap is not just a form of electronic documentation…it is a way of communicating and doing business better.  Information is organized in smart modules that promote rapid access and analysis. Simply put, Therap helps us communicate more efficiently and more thoroughly so we can make better decisions.

For example, Progress Industries uses ISP Data for programmatic progress notes because this module features such powerful analysis and reporting tools.  We use T logs for communication of NONprogrammatic data that the team needs to know. 

[A quick reference note is also placed in T Logs to alert team members to special events. (E.G. High blood sugar reading at 2:00pm, see Vitals.)] We generally use S Comms for communicating to a particular staff, rather than the whole team.  One of the cool features of Therap is the flexibility it offers to various providers to cutomize the modules in a way that makes best sense to that agency.

Whatever design you choose at your agency, communication is enhanced when staff understand and follow that plan. For example when a staff at our agency sends programmatic information via S Comm, we find that sometimes team members are inadvertently omitted from the recipient list. Similarly, data entered into T Logs is not automatically captured in official ISP Data logs and requires time consuming data analysis of information inputed across various modules.  Of course, plenty of opportunities for exceptions arise, and it’s not usually a big deal. Often, simple reminders about how to use the tools suffices to get everyone on the same page. But we’ve found that agreeing on how we communicate as an agency and using the Therap modules consistently with our design is essential to achieving great results.