Executive Director, Carol Mau, assists DSA Cherry Okumah during Therap training.
383 New System Users, Serving 171 Individuals.
Mosaic / Des Moines launched the Therap Phase 1 modules on June 21st. Adding the “DESIA” agency increased Mosaic’s Therap users by 383 and tracked individuals by 171. The launch process started in February and included several planning sessions to insure a successful and “pain free” move from paper to the cloud based, data platform.
Training sessions began on June 4th and were conducted for 3 weeks. Each session lasted and average of 3 hours. Sessions were offered 3 times a day for a majority of the training window.
60 staff were trained at the Admin / SME level or the “Super User” curriculum. 17 Host Home providers, 306 Direct Support Staff and the Midwest Region’s first client were trained on the DSP skills.
“After the training sessions, I can appreciate the Phase approach to the Therap process”, commented Carol Mau, Executive Director. “While we are simply altering where we record narratives, notes and incident and accident reports, the new platform fundamentally alters the overall process.”
Mau added, “While we think we want all of the Therap modules right now, after the initial launch process, it is clear that the introduction of T-Log’s, GER’s, SComm’s and the back up strategy to the agency is plenty to start with. We need to grow into the new platform and look forward to doing so.”