The Pontiac, Illinois agency completed their Therap Phase 1 training sessions and launched the week of September 10th. 76 staff attended the training sessions. 8 classes were offered. With the addition of Pontiac, the Midwest Region now has 877 trained users of the platform, serving an estimated 481 individual.
“Pontiac staff were excited to use Therap”, stated Jeff Mau, Regional Therap Coordinator. “Many commented on the benefits of having the data at their fingertips. It was really fun to see staff light up when the began the realize the power of the platform.”
When trainings were completed on Thursday, September 13th, Pontiac began use of Therap at the stroke of midnight. Data began to flow at the end of the overnight shift. Content was spot-on. Aside from the expected password issues (2 people required reset by 10:00am…which is actual very low), staff followed the trained protocols with little or no need for additional coaching. The launch can be considered a complete success.
Rockford, IL & North Central Iowa Agencies Are Next to Launch.
The final 2 agencies are preparing to receive Phase 1 Training. 508 of the 1385 staff in the region are all the remain to become Therap users.
Rockford, IL will be trained and launched in a 2 week period beginning the week of October 8th. Target launch is October 19th.
The North Central Iowa agency presents some unique scheduling challenges. Given the agency is in 3 specific markets (Nevada, Clarion and Forest City, IA), each launch cycle will be delivered as if the market was an individual agency. This is required due to logistics and available resources.
Planning of the schedule is underway. As of this article, NORIA, in total, is slated to be on-board effect January 25th, 2013, using the Phase 1 tools.
Therap Conference Held in Des Moines.
Therap held their first Iowa Therap Conference on September 19th & 20th. It was a great learning opportunity for 20 attending Mosaic staff.
Therap offered information sessions over the 2 day event demonstrating detail and advanced user tips for the platform. This afforded the Mosaic attendees to get a preview of the Phase 2, ISP modules as well as other exciting modules that have yet to be released for use in the field.