Nice! One of the problems we had is that when someones account was inactive, no one could see it unless the Provider Administrator reactivated the account. This required a call to reactivate, and a call to deactivate. Now users have the ability to look up inactive users, which is an amazing resource  when dealing with employees that may have switched positions in the agency, or sadly, placed on leave for one reason or another.

Another new change in TMS is the ability to add certificates individually for each class session participant. Between their ability to access their own training profile and certificates for trainings, employees have full access to their training information. Yet another great time saver!