It seems that sometimes we stay some busy worrying about the big stuff (ISPs, ISP data, Billing) that we forget the little stuff. We have been taking a closer look at our demographics report and see that some items have not been updated since we started using Therap in 2011. So we have declared this month a “Spring Cleaning” of our offices, our storage, and of Therap. Even though we know that contact information can sometimes be a moving target, this information is vital in case of emergency. And then there is the ever embarrassing one person floating out there of unknown sex or of unknown mobility, etc. that you know is an obvious oversight. It is an easy fix, it is just taking the time and making it a priority that we were missing. Hopefully we are going to be on the right track from here on out!