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So far raiyaan has created 18 blog entries.

Certified Trainer Reminders for 2016

Hi All,
I certainly hope your day /week is off to a fantastic start! This is just a friendly reminder to take a look at your Certified Trainer Checklist and confirm that you have done what’s needed to maintain your certification OR at least verify you’re on track to meet the requirements prior to its expiration. I’ve included the certified trainer checklist below:

I am planning for 2016 and want to ensure I have all your webinar topics, dates, times logged and posted on our website. You can literally train in just about any Therap related modules and/ or industry topics (i.e. ICD-10, State specific regs, Transitioning to an Electronic Health Record system, HIPPA, etc..)

Just so you know, your webinars and blogs are in HIGH demand! I can’t wait to see all the great things each of you do in 2016!

Lastly, I want to give a huge congrats to all our new Certified Trainers. In 2015 alone we have added 18 new trainers!

Thank you for your hard work and dedication to ensuring every Therap user is fully supported!

Hope to see many of you at the National Conference —it will be a lot of fun!

By |2016-11-03T10:15:08+00:00November 10th, 2015|Categories: Uncategorized|Comments Off on Certified Trainer Reminders for 2016

Tips for Presentations/Overview of Cert. Trainer Program

Hi Trainers!
I certainly hope you enjoyed the webinar regarding the certified trainer program and tips for preparing for your presentations. As I was creating the PowerPoint for this webinar, I deviated slightly from what the topic suggested as it was a great chance to speak to new and old trainers alike. I couldn’t pass up that opportunity so, thank you for hanging in there!
I certainly hope that the “orientation” piece was a great refresher for some and covered any lingering questions for new Trainers. Speaking of “New” we have about 10+ new trainers added to the program since January. OWW!!! Please take an opportunity to reach out to them and give any useful advice ( I will create a separate blog welcoming folks).
As discussed in the recording below, presentations can be webinars, live trainings at local user groups, conducting conference sessions, and anything else we can think of in terms of assisting our fellow Therap users. While all the content was great, I am most excited about your new ideas for the program. I will be reviewing the completed surveys and pass along new ideas as they are approved. Please do not forget to submit your Therap Certified Trainer Checklist so that I can issue your certification.

Lastly, I did not spend a ton of time, if any, talking about the National Conference. However, please do not forget to register for the National Conference. We (Certified Trainers) have an exclusive reception planned and if you haven’t realized, if I am apart of it, it’s sure to be fun! If you’ve never been to a National Conference, it’s a lot of fun! I am eager to meet as many of you personally, as possible. Keep an eye out on our main website for additional National Conference information.

In closing, I am extremely honored to work with each of you! I recognize that each of you devote your personal time to helping others master Therap. Just know, your dedication does not go unrecognized.

Thank you and have a great day!!!

Happy Therap’ing,

Chelsea Newby

By |2016-11-03T10:15:08+00:00September 30th, 2015|Categories: Uncategorized|Comments Off on Tips for Presentations/Overview of Cert. Trainer Program

How to incorporate the Individual Home Page at your agency

Lorelei Glenn, Certified Trainer, did an AMAZING job walking Therap users through the Individual home page. The individual home page allows users to find and document a wide range of person-centered information regarding an Individual’s background, support plans, health information, incident reporting and activities. Lorelei really showed how the Individual Home Page is a “One Stop Shop” for staff and administrators alike!

If you missed the live webinar, we recorded it JUST for you! Enjoy!

By |2016-11-03T10:15:08+00:00September 22nd, 2015|Categories: Uncategorized|Comments Off on How to incorporate the Individual Home Page at your agency

What Everyone’s Talking About In The Certified Trainer World

Hi Certified Trainers,

Can you believe that we are more than half-way through the year? I want to extend a huge “Thank You” for all the webinars that have been conducted to date. We have had some very high registration number and positive feedback surrounding the webinars presented. I owe all the presenters a special “Thank You” for your time and efforts as it relates to supporting our Therap community.

For the second half of this year, I would like to continue the momentum. If you haven’t scheduled your webinars to fulfill your certification, please forward your topic(s), date(s), and time(s) as soon as possible.

What Everyone’s Talking About In The Certified Trainer World: Conferences and Webinars

Here are some great topic ideas:

• Creative Uses of T-logs (how does your agency use T-logs)
• Tips, trick, and Training ideas for New Users
• Understanding Individual Based Caseloads
• Agency Reports: How to use Agency Reports to Support QA initiatives
• Individual Home Page: How My agency has incorporated the Individual Home page
• Tricks to Successfully Using TMS
• Therap upgrades that have saved our Lives (i.e. purchasing MAR, Doc storage, TMS, etc..)
• How your agency processed GERs from submission, approval, investigation, and reconciliation.
• Using ISP Data to support billable services

As always, if you have topic ideas outside of those listed above, please feel free to share.

I look forward to hearing from each of you soon.

Have a wonderful day!

By |2015-07-22T21:55:13+00:00July 22nd, 2015|Categories: Uncategorized|Tags: , |Comments Off on What Everyone’s Talking About In The Certified Trainer World

ISP Program Fun

Mary Lawson, a Therap Certified Trainer, presented operative methods to use Therap to track effective, efficient service provisions using the ISP Program Module. The ISP program module is one of the most flexible modules within Therap, thus this webinar is sure to be informative. Mary showed how to export data from a clinician report and create a pivot table to analyze isp data. I certainly hope you enjoy!

By |2016-11-03T10:15:09+00:00July 22nd, 2015|Categories: Uncategorized|Comments Off on ISP Program Fun

Behavior Tracking Basics

Today, Deanna covered the Behaviors Support Plan (BSP), Behaviors Event Record (BER), and the Time Tracking module. Below is a link to the recorded webinar for your reference. Also, I’ve included links to the user guides for the aforementioned modules:

Recorded Webinar:

BSP: http://support.therapservices.net/display/documentation/Create+New+Behavior+Plan
BER (reporting a behavior has occurred): http://support.therapservices.net/display/documentation/Enter+Behavior+Event+Record
Time Tracking: http://support.therapservices.net/display/documentation/Time+Tracking+For+Administrators

If you have additional questions or concerns, please feel free to reach out to me directly!

Thank you for attending and have a great day!

By |2015-07-06T19:09:00+00:00July 6th, 2015|Categories: Uncategorized|Comments Off on Behavior Tracking Basics

Quality Assurance for Billing

Hi All,
We have a wonderful webinar published on Therap’s Youtube page which covers “How to use Therap to Support Billing” . The presenter, Jide Amosu, is a Certified Trainer as well as the Financial Analyst for Capital Hill Day Services. Jide walked attendees through a successful system check and balance for billing by running ISP data reports and attendance reports to support billable services. While there are many approaches to preventing under and/or over billing, Jide did a great job highlighting his agency’s approach to preventing recoupment, over-billing, and under-billing.

I hope everyone enjoys this video as much as I. If you are interesting in using the excel template within the recording, please feel free to email me directly (chelsea.newby@therapservices.net).






By |2016-11-03T10:15:09+00:00June 10th, 2015|Categories: Uncategorized|Tags: , , , |Comments Off on Quality Assurance for Billing

New Release Notes Webinar

Good Morning,
We held a webinar on 5/15 to welcome all of your new Certified Trainers and to review the New Release notes published via Therapservices.net. If you haven’t had the opportunity to read through the notes, this webinar will provide a great overview of the many updates contained within the 2015.0 release.

After viewing all the great updates we have planned, please access your BETA account to test out all the new features (They are AWESOME!). Here is an overview of BETA including instructions for access your BETA account via https://beta.therapservices.net :


By |2016-11-03T10:15:09+00:00June 2nd, 2015|Categories: Uncategorized|Comments Off on New Release Notes Webinar

Using Therap to Support Georgia Specific Documentation Requirements

I am positive all my GEORGIA Therap users have had questions surrounding how to document within Therap and still remain in compliance w/ DBHDD. Well, thanks to Kristy Dominy, Certified Trainer, we have a step-by-step guide to remaining in compliance.  Below is the youtube recording of Kristy going through her Georgia Specific Documentation Power Point. Additionally,  I’ve linked an outline of how Therap meets Georgia’s Electronic Signature Policy.





GA-Secure Electronic Signature 120312 (therap doc)

By |2016-11-03T10:15:09+00:00May 21st, 2015|Categories: Uncategorized|Comments Off on Using Therap to Support Georgia Specific Documentation Requirements
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