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Training New Therap Users

monster-in-the-closet

I find that some new users feel overwhelmed with new technology. And, those are the ones that I often focus on when training. Tech savvy users follow along, and sometimes scout ahead. The introduction of just the basic functions of Therap, is key to easing newbies into the world of Therap. Start with 1) Login, 2) This is your Dashboard, 3) Left Column you have the *To Do list and * Individual tabs (that’s it, wait to discuss the tabs that follow) 4) Modules *ISP Data * T-Logs 5) S-Comms. I may have simplified it with steps missing in this post, but my point is, do not overwhelm them with too much information. Have them navigate with prompts so that they feel at ease. Before you conclude that first session, suggest that they log in and browse through the system. This alleviates the monster in the closet syndrome (Yes, I just made that up, or did I). When they become familiar with Therap, it doesn’t seem mysterious and scary. Next session, hit them with the other important modules.

By |2016-11-27T23:35:06+00:00November 27th, 2016|Categories: Creative, Events, Posts, Uncategorized|Tags: |1 Comment

New Jersey National Conference 2017

I am such a geek and therefore anticipating the Therap National Conference like a child on Christmas. I want to be on top of my game and I plan on devoting time to going over my modules providing relevant dialog about how my agency utilizes the system. My vocational program is also piloting the Employment/Volunteering History Module. I hope to be able to share our experience and learn more at the conference. If anyone is interested in how the use of the module is going for my agency email me @ nndiaye@gwct.org

By |2016-11-27T23:03:15+00:00November 15th, 2016|Categories: Certified trainer, Creative, Events, Posts, Uncategorized|Tags: |Comments Off on New Jersey National Conference 2017

Meriden CT Therap Training

The recent Therap Training in Meriden CT was pretty good. The first day of the conference 9/27/16, I enjoyed the question and answer set up of most of the classes. By day two, I admittedly was not as invested as day one. The format of classes went back to show and tell. That said, I do look forward to more Trainings and Nerd exchanges, where I can talk Therap Speak and ask more questions. Happy Fall all… I thought I would use my blog more often, so I’m going to try.

By |2016-11-30T21:32:28+00:00September 30th, 2016|Categories: Certified trainer, Events, Posts, Uncategorized|Tags: |Comments Off on Meriden CT Therap Training

Training and Quality

We all know the critical link between training and quality of services, as well as quality of documentation. It takes a lot of training and follow up to ensure your staff give you what you need to meet state and federal requirements. You need a keen eye as a quality assurance staff member to catch errors, fill gaps, and communicate the necessity of good documentation.

Having said that, many providers are using different techniques to train their staff, both in the classroom and online. Making sure that all of your personnel have been trained accordingly is a fundamental need for all quality assurance.

For your consideration, we are offering a session open to Certified Trainers and the Quality Assurance Special Interest Group on looking at tools to both help with training, as well as managing all of that information.

Lorelei Glenn will be discussing this on November 22 at 1PM EST. She has been doing some research about Learning Management Systems (LMSs) versus Training Management Systems (TMSs). Lorelei put it this way, “In our organization, many people were confused between LMS and TMS – thinking that TMS was an LMS solution. We are currently looking into implementing an LMS that will work with Therap’s TMS (interface). We have reviewed about 10 different LMS’s, and imported Therap SCORM trainings (which was super cool) as well as our own SCORM formats. Most of the systems allow a CSV export, which can then be used to import into Therap’s TMS. An LMS can often be implemented with low or no cost, especially for small providers.”

An invitation has been sent to all current members of the Special Interest Group. To join, click here.

Happy October!

Allison

By |2016-11-03T10:15:20+00:00October 19th, 2013|Categories: Events|Tags: , , , , , , , , |Comments Off on Training and Quality

Tips and Tricks

Lorelei did an awesome presentation on the variety of reports and searches she uses when sampling data from Mosaic’s multiple Therap systems.

Video on Quality Assurance SIG : Quality Assurance Tips and Tricks for Therap Data

Have a look! Keep a look out for more webinars from this Special Interest Group.

Allison

By |2013-08-01T16:54:11+00:00August 1st, 2013|Categories: Events, Internal Auditing, Posts|Comments Off on Tips and Tricks