Learn Well, Grasshopper!

This summer I had the opportunity to teach a new generation of Therapites. My daughter, a freshman at McGill University, worked for the agency over the summer doing some data entry and clean-up in Therap.

For one particular assignment, she had to attach an ISP Program to each individual the agency serves. I showed her the correct way to do it. She thought she found a shortcut and did it wrong for over 600 people. She then had to un-attach the wrong ISP program and attach the correct one for 600 people.

She learned three lessons that day:

1. Always listen to your boss.
2. Always listen to your father.
3. There are no short-cuts in Therap!!!!

By |2014-08-12T19:03:51+00:00August 12th, 2014|Categories: Jeff Covington's Posts|Tags: |Comments Off on Learn Well, Grasshopper!


It is always interesting to come back from the National Conference with the mindset of “where to start?”. We learn so many great things in such a short period of time, it is hard to know where to begin. Individual access? HIPAA Hi-Tech? Going paperless? Auditor Access? Individual caseloads? It can be awe consuming.

Recently, we have a new set of requirements from CMS in relation to the HCBS waiver programs. How can we use Therap to document our progress on these new initiatives? Moving from a program based database to an individual based database will help! I am looking forward to chartering new ground and bringing a more person-centered approach to our agency’s Therap usage!

By |2016-11-03T10:15:18+00:00February 18th, 2014|Categories: Jeff Covington's Posts|Tags: |Comments Off on Perspective

Conference Presentations

You don’t need to be at a Therap Conference to talk about Therap. Last Wednesday, Kevin Lightle (New York Regional Director) and I gave a presentation at the annual New York State Association of Community & Residential Agencies (NYSACRA) Conference in Bolton Landing, NY. Our presentation was entitled “Using Therap to Empower Direct Support Professionals”. The presentation was well received and I heard positive feedback from the National Alliance for Direct Support Professionals (NADSP) Executive Director.

This was a wonderful opportunity to not only talk about the positive impact on an agency that Therap can have; but also how it can further professionalize the Direct Support Professional.

By |2016-11-03T10:15:29+00:00April 23rd, 2013|Categories: Jeff Covington's Posts|Tags: |Comments Off on Conference Presentations
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