Free Webinar: Oversight Account – maintenance, FAQ’s, caseloads, OS reports Sept 15, 2016, 2 PM EDT

We are pleased to announce our free Certified Trainer led webinar on Oversight Account – maintenance, FAQ’s, caseloads, OS reports which will be held on September 15th, 2016 at 2pm EDT. Certified Trainer Lorelei Glenn will provide training regarding the maintenance, caseloads, generating oversight account reports, and answer and lingering questions you may have surrounding the use and implementation of your oversight account.

Click here to register.

By |2016-09-12T07:21:42+00:00September 12th, 2016|Categories: Lorelei Glenn's Posts|Tags: , , |Comments Off on Free Webinar: Oversight Account – maintenance, FAQ’s, caseloads, OS reports Sept 15, 2016, 2 PM EDT

Family/Guardian Satisfaction Surveys – examples anyone?

I thought I would reach out to everyone out in the Therap world, to see if anyone has any Family Satisfaction Surveys example that they would be willing to share. I am also looking for some additional information on response rates, implemented online or paper (or both), do you have a company create & tabulate the survey or do that in-house, and how you use the results you receive. Any information would be much appreciated. Thank you!

By |2016-11-03T10:15:10+00:00November 6th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , , |Comments Off on Family/Guardian Satisfaction Surveys – examples anyone?

The Wearables!

Several months ago, I was able to use earned points on a card I had to purchase an activity tracker. I decided to get the Jawbone UP24, after looking at several reviews. For months I have been faithfully wearing my UP and love it! Now we are looking at piloting activity trackers with individuals we serve and the staff that support them. Last week I bought 3 additional activity trackers to see how they compare. Here are my results after only a few days using 2 of them:

Jawbone UP24

  • Still love this one, but doesn’t like to talk to my phone when I have other activity trackers on that are also using Bluetooth for connection
  • Easy to put and take off
  • Silent wake alarm (only happens when you are sleeping lightly)
  • Activity (lack of) and time silent alarms can be set throughout the day
  • Best view of stats for both sleeping and walking (in my opinion)
  • Only lasts about 7 days before needing charged
  • No progress throughout the day – have to look at phone
  • Bracelet charges by removing small cap

Fitbit Flex

  • I can’t put it on myself – maybe due to the arthritis in my finger joints! (The worst thing about it so far)
  • Can track a lot of things – water, food, calories, weight
  • Has a nice feature that helps you lose weight
  • Sleep stats are very difficult to look at compared to UP24
  • Best Dashboard view for everything
  • Progress info available on device
  • Have to take out the little device from the bracelet to charge
  • Wake alarm – but goes off at specific time, not based on sleep

Misfit Shine

  • Lightweight
  • Doesn’t need charging – simple watch battery lasts up to 6 months
  • Comes with watch band and magnetic clip (note, reviews said that sleep tracking isn’t as good when worn as clip)
  • Easier to put on as a watch than the Fitbit Flex – Magnetic clip is VERY easy to put on
  • Fairly easy to remove Shine from watch and clip bands
  • Waterproof to 50m (don’t have to take it off!)
  • Also functions as a watch – takes a little bit of thought to read the watch though
  • Not sure how to read the Sleep graph (I like to try things without reading the instructions)
  • Provides progress info
  • Walking is by points – not steps (I don’t like this – have to View More to see steps)

My favorite is still up in the air between Jawbone UP24 and Misfit Shine. I love the look of the Shine and that it is super lightweight (and doesn’t have to be charged or taken off). I think the stats are better on the UP24, but wish they were more like the Fitbit Flex. The big downfall with the Fitbit Flex is putting it on – I don’t want to struggle with something I can’t put on.

By |2016-11-03T10:15:10+00:00October 27th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , |1 Comment

It has been a WILD Ride!

The time has come to transition Therap from a project to Operations for Mosaic.

We are quickly approaching our destination!

November 1st will mark the end of the initial planned implementation of Therap

(that started over 3 years ago) at Mosaic.

It is exciting to think about the progress that has been made

and the success that has been achieved.

Congratulations, Mosaic!

By |2016-11-03T10:15:10+00:00October 27th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , |Comments Off on It has been a WILD Ride!

Re: How S.M.A.R.T. are we? by Mary Lawson

I just had the opportunity to read Mary Lawson’s post from last month regarding S.M.A.R.T. goals, and moving towards D.U.M.B. goals. As I begin leading a group here at Mosaic to work on ISP Program quality, I think I just may change SMART to DUMB! Great idea, and I loved how the descriptions are more specific on what the goal should include. Here’s to creating some really great DUMB goals!

I was browsing through some ISP Programs today, and noticed one that caught my eye – here is a brief synopsis (from what I can remember – name has been changed)!

Goal: XYZ will use his environment

Specific Goal: XYZ will learn to do his laundry

Task: Staff will help XYZ to do his laundry by reminding him when it needs to be done, how to do different tasks, etc.

Teaching Method: XYZ often doesn’t want to do his laundry and will try to get staff to do his laundry for him. Stress importance, etc.

It made me chuckle – if I could get someone else to do my laundry, I would too!

P.S – My husband often does all of the laundry. :)


By |2014-09-16T22:48:32+00:00September 16th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , , , |Comments Off on Re: How S.M.A.R.T. are we? by Mary Lawson

What a month so far!

Lots of excitement going here in Omaha. I started the month off with taking care of my mom before, during & after surgery. She was able to go back home last Thursday, and is doing well. She has never been sick, doesn’t take medications and hasn’t had to have surgery since 1972, so the whole hospital experience was new for her (by the way, she just turned 76 last month)! I’ve now realized how often we forget to update important documents, like wills and advance directives. My mom hadn’t updated anything since before my dad died in 1996. I was a little bit worried since my brother was listed as the only Medical Guardian, but I was the one handling all of the medical things with my mom. I also realized that my will has not been updated since BEFORE my son was born (he is now 21)! Whoops…

So, just a reminder to everyone out there – remember to update your wills/advance directives, or at least review them once a year (like at Benefit Election or Tax time). Or for individuals in service, at annual planning time. Better to be safe than sorry!

On the Therap home front, we are now beginning Health Homes in Kansas. Are any other states out there with Health Homes who use Therap?

By |2014-08-19T21:43:39+00:00August 19th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , , |Comments Off on What a month so far!

Caseload Maintenance – a “workaround” I found out about today!

First, I want to thank Mosaic’s Iowa agencies for coming up with this naming convention to limit the amount of caseload issues they have. Here is what they do:

Create the Site with a name that is in line with the Program name. For example, if it is a Host Home, initials are used in the Program, and a Program is created for each Individual (ie we use Dept # – Host Home – XY). The Site is created with the name to match the Program (ie HH – XY), and the address is put as the location of XY’s HH. If XY moves, you just update the address on the Site HH – XY, and nothing changes with the Caseload!

Same type of thing can be done with other Programs, such as Day Programs.

Only time you will have to modify Caseloads is if you actually change the Name of a Program, and the prior one would no longer be recognized.

This setup makes a bit more difficult to determine location from the Program/Site list and creates duplicate Sites, but it sure saves a ton maintaining Caseloads!

By |2014-06-26T20:06:56+00:00June 26th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , , |Comments Off on Caseload Maintenance – a “workaround” I found out about today!

Document Storage Question

I’m a bit confused on the Document Storage module – can only the Individual Admin role access the documents, or are the documents available to other roles who have access to the specific Individual’s documents via Caseloads? I notice there is a Document Storage link on the Individual Home Page – does this allow access to the documents that are already there, but Individual Admin users cannot create new documents? Or, does this link only show for Individual Admins?

By |2014-06-26T19:47:10+00:00June 26th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , |Comments Off on Document Storage Question

Things are heating up!

…at least as far as the weather goes. It was around 97 here in Omaha yesterday, and the College World Series is in full swing.

A couple of weeks ago I had the opportunity to help Therap with the NM conference in Albuquerque. I met many great folks down there, and even learned a few new things. The Therapites even invited me to go with them to Tim’s Place. What an inspiring young man!

Tim's Place

Import Blood Glucose records from meter/insulin pump

This morning, as I am getting ready to go to my endocrinologist appointment for my Type 1 Diabetes, I was thinking – wouldn’t it be nice if we could import blood glucose records into Therap from meters and insulin pumps? I know that most current meters and insulin pumps have the capability to import/export all information from a period of time using an online web-based system built for the meter/pump. Instead of manually inputting the information into Therap it could be loaded daily or weekly and included as part of an ISP Program!

I’m still trying to get my doctor’s office to look at my online records instead of having me print out and bring or fax to them, but at least the capability exists.

By |2014-04-09T14:46:16+00:00April 9th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , , |Comments Off on Import Blood Glucose records from meter/insulin pump
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