Caseloads – and what I wish I could do – where is that star when I need it?

We are beginning to have issues with the Caseloads now that the names cannot be changed. In a previous version (way back when), we were able to EDIT the Caseload name to accommodate changes to the Programs (which sometimes we have a lot depending on the Provider Code). Without the ability to EDIT Caseload names, we now have to manually create a brand new caseload with the new name, move all affected users to this new caseload, then delete the old caseload. Has anyone figured out how to get around this?

Another area that we have found is with Deleted users, whose privileges were not removed prior to deletion. We cannot remove any Caseloads or SuperRoles from those users, which also means that we cannot remove inactive Caseloads either. It would be nice to be able to delete Caseloads that are assigned ONLY to deleted users, or if we have a way to edit the deleted user privileges.


If only I could wish upon a star and it magically happened…

By |2014-03-25T20:30:03+00:00March 25th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , |2 Comments

Prezi’s from my Conference Presentations

For those of you who are interested in my presentations that I gave at the National Conference in Kansas City, here are links to the on-line Prezi’s that I used.


Getting the Most from TMS and Therap’s SCORM


Tracking & Trending GER’s




By |2014-02-12T22:59:28+00:00February 12th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , , , , |Comments Off on Prezi’s from my Conference Presentations

Time flies when you are busy – how I (try to) keep track!

It has been a very busy past few months. Mosaic is now working on implementing the remaining modules of Therap at all once (with the exception of TMS), which includes Billing and Health. ISP’s are almost done, and a lot of data has been entered. I will be attending the National conference in Kansas City with 2 of my colleagues, where I plan on presenting for 2 different topics – GER Tracking/Trending and TMS/LMS (using them together!). Which brings me to the fact that I have been extremely busy the past few months, and haven’t even started on my presentations! I started using a free web product called Producteev in October and absolutely love it! Anytime someone asks me to do something in person, over phone or email – I create a task and assign a date in Producteev. It even allows me to forward emails and auto-create the task. It reminds me everyday what is due and what is past due, so I have been getting a lot of emails telling me that my presentations are past due. This has been a lifesaver for me, especially since we are now required to clean out email on a frequent basis and not use email as a filing cabinet (which I had done for years). I used to search through my mountain of email to make sure I had everything done and didn’t need to follow-up with anyone. I also use Producteev to schedule recurring tasks like credit card statements and time-cards.  Now, if I could just get a break from new requests, I think I can work in some time this next week to get my presentations done. Hope to see you all in KC!

By |2016-11-03T10:15:18+00:00January 15th, 2014|Categories: Lorelei Glenn's Posts|Tags: |1 Comment

Reflections of 40+ years…

Life is like a roller-coaster – filled with ups and downs, but has made me who I am.  And as another year passes by, I am thankful for the twists and turns that life has thrown my way.

How old would you be if you didn’t know how old you are?
– Satchel Paige 

And in the end, it’s not the years in your life that count. It’s the life in your years.
– Abraham Lincoln

By |2013-12-18T19:01:26+00:00December 18th, 2013|Categories: Lorelei Glenn's Posts|Tags: |Comments Off on Reflections of 40+ years…

Therap Access to Qualified Persons/Outside Entities

Hello everyone!

Hope you are all having a wonderful fall. I have been especially busy with reporting and Therap data over the past few weeks. This week I’ve been compiling a procedure for family/guardians and outside entities (like pharmacists) to receive access to Therap. What an undertaking! So many questions, so few answers,  and I faced the additional challenge of incorporating our IT department’s policies and procedures into this one as well. I’ve used the information gained from prior Therap conferences and webinars to create the process, so hopefully it works with only a few tweaks (I’m sure there will be at least a few)!

Anyone else implemented access for outside entities to Therap? Any tips that you have found? In particular, do you only grant “View Only” access? What about SComm’s – any issues or do you even allow them?

Oh, by the way, I spent a week down in Baja California Sur Mexico in September – thought I would share a pic I took – can’t wait to go back!



Baja California Sur Mexico

Fatal Four Tracking/Trending from GER’s

Does anyone have suggestions on gathering information on the Fatal Four (seizure, constipation, aspiration & dehydration)? Is there a specific type of report you use or document the information in a certain way for tracking and trending? I’m currently trying to figure out the best way to accomplish this with all of the data in GER’s. Any help would be much appreciated. Thank you!

By |2013-09-26T15:42:56+00:00September 26th, 2013|Categories: Lorelei Glenn's Posts|Tags: , , , |Comments Off on Fatal Four Tracking/Trending from GER’s

Thank you, Nahar!

I would just like to give a big Thank You to Nahar for the Nebraska ICF GER report – this was a joint effort between the State Department of Health, Mosaic, BSDC and Therap that should improve efficiency for both the agencies and the state surveyors. Thanks again!

Did I mention that Therap staff ROCK??? You are all great to work with!


By |2013-05-30T14:56:55+00:00May 30th, 2013|Categories: Lorelei Glenn's Posts|Tags: , , , , , |Comments Off on Thank you, Nahar!
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