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Questions for Therap Vets…

Okay so this blogging commitment is no joke! It sure doesn’t take much time to fall behind does it? This morning I blog to you with questions. I’ve learned this blog is filled with very experienced Therap users out there that I’d like to pick the brains of. IO has been using Therap for a year now and has implemented a huge chunk of the modules but are not at the Pro level yet. With our rookie year behind us and as our use has increased,  I’ve found come more questions and a growing “my issues” list. So here are a couple of my burning ones…

1. How do large agencies handle temporary on call managers? Our agency has a rotating schedule of on call administrators and RN’s. We have found the best way to give them weekend Therap access to an additional 10-15 (or more) residential facilities is to add a Profile on Friday afternoon and then delete it Monday morning. We’ve had to do it this way so that they don’t get blasted with notifications when they are not on call from facilities that they are not typically responsible for. We thought about creating a On Call user account but then you don’t have the e signature of the actual person handling client business on the weekend. Thoughts??? What are other large agencies out there doing to solve this issue?

2. With regards to giving auditors access (licensing and Regional Center-CA users), how do agencies get around not being able to give them access to VIEW ISP Data Reports? In order to see progress on an individual they would have to sift through raw data which can quickly turn a very pleasant auditor into a rather unkind and difficult to work with person (with understanding!). It seems the only way to navigate this is to print the monthly progress reports created by the Administrator and leave them in the facility for those unannounced auditor visits? In efforts to go paperless, I cringe at the though of telling our team to routinely print these reports each month. This would also include the RN’s monthly Health Care Reports. Do other agencies have a standard book/chart of items that remain printed and left in the facilities?

I hope a few of you will have the time to give some feedback and advise on these issues. Hope all in Therapland are doing well!

With Gratitude,
Summer

CA User Group and Day Dreams…

Hi Blog Friends,

Whew….keeping up with this blogging business is harder than it seems!   Is it me or is this year flying by at a ridiculous pace?  I cannot believe that Independent Options is coming up on the ONE YEAR mark this summer of using Therap!  Just the thought of all that we have done makes me want to go take a nice long nap on a hammock somewhere where the breeze is warm, the beverages are cold, and there isn’t a wifi connection in a 10 mile radius.   Okay, who am I kidding?!  Not having wifi would certainly make me break out in cold sweats and twitch slightly but the rest sounds quite pleasant.   Enough day dreaming and onto blogging…

Independent Options reached another milestone this week by hosting our first User Group meeting.  Primarily geared towards ICF providers, it was a great discussion lead by Kevin Dierks on the new CCHIT features.  I am especially excited about the new Consents feature that gives us a handy dandy place to store all those documents that require a signature.   We kept Kevin busy at IO the rest of the day with discussions about Personal Finance and Quality Assurance strategies.   I tell ya, brainstorming creative ways to enhance the quality of services with Kevin is always so inspiring.

I am looking forward to seeing what the Therap powers that be have in store for us in the next update.  I am keeping my fingers crossed the list growing in “My Issues” is all considered when making the changes but that’s probably as far fetched of a dream as me napping on a hammock somewhere right about now.  A girl can dream…

Happy Blogging!

Independent Options hosted it’s first User Group Meeting

Independent Options hosted it’s first User Group Meeting this week with Kevin Dierks.

All participants enjoyed a look at some of the CCHIT features recently added to Therap.

By |2016-11-03T10:15:29+00:00April 11th, 2013|Categories: Summer Sypolt's Posts|Tags: , |Comments Off on CA User Group and Day Dreams…

Team IO Rocks TMS and MAR’s This Week…

Hello Blog friends and fellow Certified Trainers!  I think I have put off writing this first blog for long enough!  First order of business is to thank Allison for the opportunity to be a part of the Therap Certified Trainers group.  It is a privilege to work with all of you across the country and I look forward to getting to know each of you and sharing our many Therap successes, hurdles, and personal stories.

A little background…Our agency, Independent Options, Inc., came on board with Therap in July of 2012.  Since then we have relentlessly implemented module after module without looking back (okay, well maybe once or twice…just to ask, “can I really get rid of this paper document?”).  In the short time we have been on the system we have faced our share of struggles and challenges with transition…as evidenced by my long list of “My Issues,” some of which may have little to do with the program itself but rather my own challenges to push past the inevitable road blocks when learning something new.    But as whole we have found ourselves very pleased with what Therap is producing and the affect it is having on our agency as we push ourselves to reclaim our desk space  from the paper and to improve standards.

So this week’s scheduled mountains to climb included TMS and implementing the MAR’s in two more of our adult day programs.  Tackling TMS would mean I would spend an entire  day working side-by-side with my husband, our Director of Training, and all his paper calendars and day planners of training dates.  Yikes!  While a glass of wine was much needed after that day, I am happy to report Jason is well on his way to owning the TMS system.  Getting him to toss the day planner…now that is another challenge for another year perhaps.

Today we also can kiss goodbye our paper MAR’s at two more of our day programs, thanks to our amazing lead nurse, Sue B, and the Program Directors, Lisa and Theresa.   It wasn’t easy and there was a bit of anxiety but I am so happy to report that at the end of the day today medications were passed in our three adult behavior modification day programs with ease.

It just seems right to with this first blog thank the amazing team at IO who are such a joy to work with on this project we call Therap.  From our fearless leader, Dennis, to the Direct Support Staff in our 16 facilities now using Therap, you all make this huge undertaking a pleasure for me and so much darn fun!

I <3 Team IO!