My 1st blog!

Hello all!

Boy did I jump into this head first, last month I decided to become a Certified Trainer at the same time as our agency decided to go paperless and utilize more of Therap’s potential. I’m feeling slightly overwhelmed by it all. But that is a usual feeling for me and I will soldier on.

ROI has just completed a full week of documenting PSP actions in Theraps ISP data module. We have had both very positive comments and very negative comments from staff about this transition. I am reminding them that it will take time to adjust and it will take some time for administrators to know what they want everything to look like. I am discovering new things that Therap can do everyday and that is awesome!


By |2013-02-11T18:55:27+00:00February 11th, 2013|Categories: Lacy Hutchens's Posts|Tags: , , |1 Comment

moving cattle

Greetings! This is my first post, and I thought I would share a picture (well, I did not take this, I “borrowed” it from the state website) of what we watched last evening.

Picture of the herding cattle in Montana

herding cattle in Montana

While I was out visiting folks on our campus, I noticed one of the guys watching something intently. I looked over to see if I could figure it out. He was watching the cows in the adjacent field.  I had heard them earlier. Then I realized why they were so noisy – they were being herded!

I watched for just a moment as 3 cowboys were working the herd.  Then I walked into the house I had been planning to visit, to let some of the other folks know what was happening.  We went outside
and got to see a cowgirl gallop across campus – right between 2 of the houses! – to re-direct some of the cows who were headed the wrong way.  There were 2 or 3 other people on horses and a couple of cow dogs.  We saw lots of calves – they are so cute! – but it was not a large herd.  They walked on the street right next to the house where we were.  The cows going the wrong way were actually on the other side of the house, probably trying to drink some of the water in the irrigation ditch that runs through campus.

Sure did keep the cowboys busy and us entertained!

By |2016-11-03T10:15:42+00:00May 12th, 2012|Categories: Deb Gabse's Posts|Tags: , |1 Comment

Little fish.

Testing. Testing. Is this thing on.

I am new to the great big sea of information that is Therap. I have been swimming in it for about a year and have come to realize a few things. First, the deeper into Therap one goes the more amazing it is. Second is that fact that once you step into the Therap waters you are carried swiftly (and gladly) into those deeper waters. And finally I have learned that no matter how deep you get there is always a friendly Therapite to guide you.

Until next time this is Craig, from the blue waters of the Pacific Northwest, signing off… Wait is this thing still on.

Inaugural Blog! My typical day…

Allison recently sent a gentle reminder that I have not yet posted a blog on the Certified Trainers’ Blog site. While I was well aware of my writer’s block, I greatly appreciate Allison’s nudge. Thanks!

Each of us, I am certain, feels that our job pulls us in many different directions and that our own situation must be unique and there can be nobody else who experiences the sudden and inexplicable transitions from one task to another on a daily basis. Well, I am here to tell you, if this is how you feel about most of your days, you are not alone. Not by any measure.

Typical day in the work life of Michelle Steele (over the past 4 months)

Who am I kidding? There is nothing “typical” about any of my days! Except for the randomness, the most consistent part of any of my days is my redundant referral to my calendar to remind myself of what I was SUPPOSED to be doing today! Let’s see if I can summarize what would be typical…

Arrival to work is hit or miss – dependent upon whether my son is self-managing, I overslept, the hot water heater is functioning, the train is impeding my path of travel and, of course, the functioning focus (or lack thereof) of my fellow commuters! Some days I can arrive right on time… some days, not so much! But I do (mostly) keep it within the navigational beacons of acceptance and my supervisor is quite understanding, particularly because of our recent move to a new home and all the unexpected obstacles that can impact the daily routine of preparation.

So, once I get to my desk and am focusing on getting focused… the priority is dealing with whatever is left from the previous day, usually waiting in my Outlook Inbox for completion before moving it to its appropriate storage folder (it’s a process!) From Therap requests and message notifications to requests for Training Registration to responses to my requests for payment of training classes from outside agencies to questions regarding standard operating procedures for trainers from distant locations to follow to Time Tracking inquiries to scanned copies of receipts for clients for whom I handle finances as the Representative Payee agent. Whew! I’m getting a little worn out reviewing what I dealt with just this morning! Maybe I should re-evaluate my self-imposed two-cups-of-coffee-per-day limit!

By the time my two cups have been long consumed and the now short stretch to the lunch break is rapidly approaching, I remember that I still need to work on that Therap Blog before Allison “gets fussy” with me. *sigh* What was on my calendar, anyway? Oh, yeah! I’m supposed to be processing training rosters from the other training locations! Dang! I wanted to get those American Red Cross certifications submitted first thing! (coworker): “Are you eating lunch with us in the lunch room today?” (me): “I wish. I need to get these certs submitted. Maybe tomorrow, thanks for asking!” Okay, switch focus for the moment… ! Yeah, their website has sustained vast improvement over the years, but it still is pretty finicky. Great. That took an entire hour! Now my eating schedule is out of kilter and I am starving! (RING) Oh, excuse me a moment, “Good afternoon, this is Michelle with Renew Consulting. How may I help you? … Yes, absolutely. Have you had an opportunity to review our website? … Terrific! Just click on the training tab and take a look at our training schedule, then send an email to me with the details of who you need registered and at what location and I will then reply to your email with a confirmation and more detailed instructions…… ” I guess you don’t need to know the ENTIRE conversation, but that call comes in at least three to four times a day. I should just make a recording….

LUNCH TIME! Oh, wait. Everyone is back from lunch now. Cool, that means the microwave is free! I guess there are some perks to going an hour (or so) late. Alright, now to take a look at Therap and follow up on the notifications I received this morning. Oh, and that report that our Assistant Residential Director requested late yesterday. Logging into Therap (I really need to get my blog posted) … let’s get that report done. (Wow! That’s alot of information! Wait, that staff no longer works for us. What the heck? Hey! Neither does that person! Wait a minute, here. Oh, great. Evidently, not sure if any one of you is aware, but when you deactivate someone, if you do not remove a program from their privileges, then they show up on staff reports for that particular program. Alright, there’s a project that needs to be developed… ) Okay, export to Excel… edit and remove terminated staff… make the information easily readable… and, off to the requesting authority as an email attachment! And we can now take that task off the list!

I’m feeling hungry. Holy cow! It’s almost 2:00 and I never did go eat! I guess I could just have a piece of fruit and some crackers or trail mix. If I eat a meal now, I won’t be hungry at dinner. Alright, while I’m snacking, I can think of what I want to title my blog post…

(Incoming Skype call from Coastal Regional Coordinator) “Hi, Melissa, what’s up? … Yes, just be sure to scan them in color so we may reproduce them as a “certified” copy … If you can, that’s great, but if it presents a problem, I can split them from here … Yes, thanks … Okay, have a great afternoon … Bye.”

Sorry for the interruption. So, let’s see what’s on my calendar now. Oh, I need to upload last week’s certificates to SharePoint. Well, that’s gonna take a little time and I have three other messages that need return calls (and I really need to spend some time working on that blog), so I will work on the certs in a little while.

Okay, calls returned and those irons cooled from the hot fire… now to get those certs uploaded. Wow! It’s already after 3:30! Gotta get it in gear! And I should take a look at the registration for next week’s training and communicate with that area’s Regional Coordinator to be certain we have plenty of participants registered. (And I need to get on that blog.) First thing’s first… get SharePoint taken care of…

Alrighty then! It’s 4:25 now and I need to call the Regional Coordinator in the Northern Region to see about participants for next week’s training while I review the Registration spreadsheet. Okay, it looks like we are on track to hold training, so I will put on my calendar for tomorrow to send out reminder confirmation messages to the outside agencies… hey – there is my reminder to work on that Therap blog… I should get on that – CRIMINY! It’s 5:00! I guess I’ll have to snooze that one until tomorrow… (again…)

Gotta run!



By |2016-11-03T10:15:42+00:00April 25th, 2012|Categories: Michelle Steele's Posts|Tags: , , , |4 Comments

Hello from Utah

As the official first Certified Trainer in Utah, I figured I better be the first to blog too.

My expertise is in Personal Finance but I also have a role as Provider Administrator and am the Therap go-to gal at my organization.  If I don’t know something, I figure it out.   My organization, Columbus Community Center, is preparing for  mandatory training sessions  for our direct care staff where I will be co-presenting/training.  We even just acquired 10 notebook computers for training.   I was excited about Therap from the day I learned about it and happy to be part of it.  I hope I will have things to share with everyone in the future.

By |2016-11-03T10:15:51+00:00November 20th, 2011|Categories: Ann Myers's Posts|Tags: , , |1 Comment

Ready to get started

Hello everybody, Alison has been emailing me and telling me to get on here and share something so I thought I would just pop in today.
First of all, I just became a trainer in NY and am excited for more things to come. We have been trying out some new things and am thankful for some of the ideas and things that have been shared by all of you.
I’m looking for pointers on my first webinar – that seems so scary but I’ll try everything once. So if you have any great insight, please pass it on.
Looking forward to getting to know everyone more and for all the adventures we’ll have together in the future.
If you are in KC, stop in and see us. Emoticon showing smiley face
Happy St. Patrick’s Day and remember to ‘disable the label’ this month for DD Awareness.

By |2016-11-03T10:15:58+00:00March 15th, 2011|Categories: Stacy Arnold's Posts|Tags: , , |4 Comments
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