Had a blast with everyone at the conference in West Palm Beach this week and shopping/dining at City Place. Met a lot of new friends, learned some new tricks of the trade, and hopefully inspired others to continue their journey with Therap. Now it’s back to the grid and the cooler weather in Georgia! In case any of my new Florida friends need to track me down for some ideas – firstname.lastname@example.org.
Tlogs are used for different reasons depending on the requirements of your agency, but the as we all know they are viewed by many users in the system. In the past 2 years of being an administrator, I have read some really funny, scary, sketchy, and some down-right unnecessary tlogs. Everything from misspelled words to cursing has come across my screen for my viewing pleasure. I have struggled to train staff to use the correct etiquette when completing their tlogs. Some staff even get confused and will complete a tlog to send a personal message to another staff instead of sending an SCOMM. Human error makes for a very interesting day – or maybe I’m just so nerdy that I’m amused by the simplest things!
Jason Laws and Chelsea Newby held our first in-person user group meeting on Tuesday in Albany. Can I say that the new Apps for Android devices is making me so excited! It is almost as exciting as when we first kicked off Therap at our agency 2 years ago. We watched a demo of the Apps and it seems so user friendly that I can predict that some staff will prefer the App over logging on to the website. The added features of GPS location and the capability of uploading photos deserves an applause! We also looked at the updates that were made at the last release, so everyone received a lot of good information!
So I’ve been sitting here for the past 20 minutes staring at the computer screen hoping the magic blog fairy will give me an idea to blog about… It’s like my brain is made of mud from the millions of things I have been trying to keep up with lately. I think Google knows everything so I do a quick search, just to find myself reading other people’s blogs on a million various subjects that have no interest to me but I cannot seem to pull myself away. So I think okay, let’s not over think this, maybe I can write something inspirational like a lot of other people do. But, then again maybe a pessimist is not the best person to inspire others. So maybe instructional, but then again this is the Therap web site so everything you ever wanted to know about Therap can be found in a simple search or on one of the other brilliant trainers’ blogs. So I say I thought this is a great time to list the top ten things I love about Therap:
1. ISP data
7. Emergency data forms
8. Health tracking
10. EVERYTHING ELSE
So I know this is not the blog you wish you had just spent the past five minutes reading, but at least it wasn’t political!
It has always been an issue from a Quality Assurance stand point for time to overlap in the system for our organization. Although the new option that has been added to the ISP program to not allow for overlapping time, it still does not stop time between two different programs from overlapping. We meet every week on correcting time that overlaps or time that has gaps between programs. We spend a great deal of time combing through hundreds of entries every week to find this information, and even sorting in Excel can be confusing to look at. I would be interested in learning of other ways to address this issue if anyone has ideas.
All too often we find ourselves focusing on the negative. When negative thoughts come we often want to “vent” to others and thus are spreading the negativity. So as a challenge to our leadership, we are trying a 21 day complaint free world challenge. We wear purple bracelets to remind us not to complain. When we catch ourselves complaining, we must move the bracelet to the other wrist and our 21 days start over. This is an effort to retrain ourselves to be positive. As a QA specialist, you could say I have become quite proficient at complaining and this has been an extreme learning curve for me. It has made me more solution driven, instead of problem driven. So as a challenge to all of my readers, stop complaining… it will make your job so much easier!
I’m looking forward to the new technology that is coming out soon for Therap. The GPS option to use to track location on mobile devices is going to be interesting (if not scary!) when we find out if staff are really where they say they are. I’m hoping that some major changes are going to improve the MAR soon, I know it is in the works.
Those who know me know I’m a big fan of reports and all things data. I admit, I can be quite geeky. What can I say, I love trending. I love clicking a button and having data pulled, arranged, searched, refined and re-defined in an instant. My brain used to have to take on such a task with multiple charts and reams of paper that other people could easily come and mess up at any given time. I now have a lot of free space in the ol’ noggin and a little extra time to fill up with other things like reading for pleasure or playing this new game kids call “Angry Birds.” (I know it came out a while back but I have been busy filing and protecting my charts from people who’s sole purpose was to mess up my data.) Just saying thanks to the brain(s) who came up with the report library and activity tracking features.
Here is a “top ten” list of reports that are either very useful in measuring benchmarks or ones often requested by agencies with whom I work and why:
Not in Report Library but very helpful:
- Demographic reports – good for grant writing, audits, and census. Quick glance to check if your IDF data is accurate in the system.
- Event report (GER specific) – Reports on approved GERs can be made and fine tuned to include whatever you want including event dates, approval dates, types of events, details, review comments,etc. Great for safety committees and tracking trends across programs.
- ISP data search – allows you to review program info and create an excel report for review prior to billing. Waiver contracted professionals can create invoices and QA can review easily.
- Due Medications – every nurse’s and manager’s friend! The name speaks for itself.
In Report Library:
- Birthday lists by program : It’s simple sure, but there is one in every agency and every department wherever you go.
- Shared contact List : Your virtual Rolodex of doctor’s, dentists and any contacts that the agency uses.
- Individual’s shared contact report is also helpful preparing for audits where professional’s credentials need to be verified.
- T-log read status report : Good to review with programs for accountability.
- Password change and Password expiration: If you have password expirations set up in the system, this report will warn you when the next round of password lock outs will hit. Password expiration reports will tell you users who are not/have not been active in the system.
- User Access reports : Very helpful to see users who are no longer working and make adjustments/audit the admin side of the system. Good for helping prep for audits. For agencies just starting in Therap, this is a good report to print and circulate to make sure all staff are assigned to the right place/individual in the system.
With these reports, as well as others, when accompanied with Activity Tracking and search features in every module, Therap has a very good and useful way of not only seeing data in the system but making it meaningful and flexible. If you have favorites, please share by commenting. Don’t forget to add why you love it.
Ken Slavin did a nice overview of changes within HIPAA and HiTECH, as well as reviewing the meaning surrounding CCHIT’s and ONC’s definitions of EHRs.
Video on Trainings for Certified Trainers: A Discussion about HiTECH, HIPAA, and CCHIT