I thought I would reach out to everyone out in the Therap world, to see if anyone has any Family Satisfaction Surveys example that they would be willing to share. I am also looking for some additional information on response rates, implemented online or paper (or both), do you have a company create & tabulate the survey or do that in-house, and how you use the results you receive. Any information would be much appreciated. Thank you!
Hope you are all having a wonderful fall. I have been especially busy with reporting and Therap data over the past few weeks. This week I’ve been compiling a procedure for family/guardians and outside entities (like pharmacists) to receive access to Therap. What an undertaking! So many questions, so few answers, and I faced the additional challenge of incorporating our IT department’s policies and procedures into this one as well. I’ve used the information gained from prior Therap conferences and webinars to create the process, so hopefully it works with only a few tweaks (I’m sure there will be at least a few)!
Anyone else implemented access for outside entities to Therap? Any tips that you have found? In particular, do you only grant “View Only” access? What about SComm’s – any issues or do you even allow them?
Oh, by the way, I spent a week down in Baja California Sur Mexico in September – thought I would share a pic I took – can’t wait to go back!