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Only 3 Weeks Away!

Happy January to you all from us here at Tobosa Developmental Services in Roswell, NM.  I wanted to start the New Year off by expressing how very excited I am about the National Conference in Vancouver, WA!  We were lucky enough to get selected to do 3 presentations during the conference.  I am looking forward to networking with new people and to seeing some great familiar faces.  We will be taking a group of 6 from here (including Bill Jones and I – who will both be presenting).  What an awesome experience we had at the other conferences we attended and we have no doubts that this one will be just as awesome.

One of the things we are working on here in Roswell, is to use the Training Academy more formally this year.  We have been using it since Nationals last year, very informally.  We use it now to learn about new modules as we attempt to use them within our agency.  But starting in 2016 we are looking at implementing them into our New Employee Orientation Training.  It is exciting and I can’t wait to see how we make it work for us.

I could blog on for hours, but I will wrap it up – and save my breathe for our presentations – Can you believe it is in 3 weeks from today?!?!  Ahhhhh!!!!!  Better get back to preparing -ha ha.  See you guys there.

Jessica

It has been a WILD Ride!

The time has come to transition Therap from a project to Operations for Mosaic.

We are quickly approaching our destination!

November 1st will mark the end of the initial planned implementation of Therap

(that started over 3 years ago) at Mosaic.

It is exciting to think about the progress that has been made

and the success that has been achieved.

Congratulations, Mosaic!

By |2016-11-03T10:15:10+00:00October 27th, 2014|Categories: Lorelei Glenn's Posts|Tags: , , , |Comments Off on It has been a WILD Ride!

I love the smell of Therap in the morning…It’s the smell of victory

A month or two ago we began laying the ground work for a overhaul to our system. We were trying to decide how to make or system look more “Individual based”, without giving everyone access to everything. What we decided on was the following. Our programs (in Therap) were no longer going to be formed around a house, but around the individual instead. Each program would be a single person ie, the person Bill Kilgore would be enrolled in the Program Bill Kilgore. Our Caseloads would be changed from program based to individual based (just residential). But, we did keep the caseloads named after houses  that way we could put multiple people/programs into it.

The work involved was far less than we expected: Really, REALLY, time consuming, but easier than thought. First programs where created for each person. Each person was then enrolled in their new program. The supervisors then created reports for all the ISPs up to the date switch over, copied the ISPs over to the new program and then D/C’d the old ones. We then un-enrolled the person from their old program. Once this was done we proceeded to  change over the caseloads,  removing the house program and replacing it with the individuals in the house.

Pros: We no longer have to copy/ DC  ISPs every time a person supported moves houses; when they move we simply change the address of the program, meaning that we no longer needed to enroll or un-enroll . This goes for personal finance, and other modules that require you to chose a program to create data, as well.  From here forward if a person moves during the year we will no longer have to worry whether to search by program or individual, because either one will produce the same results. Chances of recording data under the wrong person has been greatly reduced because you have to click on the name twice now, this is becaseu when you click on their name (program) the next screen will only have their name, not anyone else’s.

The Cons: We lost the ability to comment on t-logs from the old program (minor). If a report was not created for an ISP, from the old program, we lost the ability to create one (again minor). Our list of programs has become ENORMOUS, but that only affects the Res. Admins. (so minor).

So all in all the war for making things easier and more efficient is going in our favor. Minus the few little hiccups already mentioned, our soldiers move forward better equipped.

Picture of Deserve Victory

 

 

Waiting is a killer

We are finally going individual based. Well at least bending Therap to make it look like the system is individual based. Since we have been using Therap (back when electricity was the new thing) it was set up in a way (program based caseloads) that required a lot of work to transfer the people we support. And since that time heated discussions have ensued regarding that need for it to be this way and the need for it to change. Well the day as I arrived that we are fixing it, but oh the massive amount of work that its going to take! If only we had done this sooner. So word to you all DON’T WAIT!  Wish us luck and hopefully I will not be broken when we all meet again.Waiting is a killer

Dreaming of full implementation

We have been working on trying to get all departments fully on board with use of Therap. It has been a long drawn out process. I wish that I had a magic wand and could wave it and make it all happen…..Allison can you look into that PLEASE.

We are still trying to get buy in from everyone, I am getting all the same stories…we don’t have time to input the data…it takes too long…why do we have to change…what if the computers go down…on and on….
I’m sure you all have heard the same thing at some point. I have done demonstrations & trainings to large groups, small groups and individuals. I think I am finally starting to win the battle. It will get there eventually.

I spent a week in Loveland, Colorado at a Dog show recently and had a great week but the heat was horrible. going from 30 – 40 in Alaska to 80 in Colorado with the altitude change was quite different. I was not able to show my own dogs because I had my knee in a brace from a dislocation that had happened in April. But they did very well with handlers. My home bred puppies took placements in Futurity, Cassi took 2nd and Sprig took 4th, and Cassi took a 3rd in the regular puppy conformation class. Their mother Emma got two qualifying scores in Rally Advanced which completed her title. We have a local show this weekend and all three will be competing again, not sure if my knee is up to handling them but we will see.

Have a great Memorial Day weekend!!!!!!

Still Breathing

Yesterday was a monumental day for me. I hosted, with the aid of the incomparable Allison, my first webinar and I am still alive. This was an eye opening experience for me. I am the main Therap trainer for my company and I have never “heard” myself before. Note, “um” fills space in a bad way. Other than that I am super excited and hope you watch, Allison has posted it, and enjoy.

By |2013-04-23T17:41:36+00:00April 23rd, 2013|Categories: Craig Buswell's Posts|Tags: , , , , , , |Comments Off on Still Breathing

Team IO Rocks TMS and MAR’s This Week…

Hello Blog friends and fellow Certified Trainers!  I think I have put off writing this first blog for long enough!  First order of business is to thank Allison for the opportunity to be a part of the Therap Certified Trainers group.  It is a privilege to work with all of you across the country and I look forward to getting to know each of you and sharing our many Therap successes, hurdles, and personal stories.

A little background…Our agency, Independent Options, Inc., came on board with Therap in July of 2012.  Since then we have relentlessly implemented module after module without looking back (okay, well maybe once or twice…just to ask, “can I really get rid of this paper document?”).  In the short time we have been on the system we have faced our share of struggles and challenges with transition…as evidenced by my long list of “My Issues,” some of which may have little to do with the program itself but rather my own challenges to push past the inevitable road blocks when learning something new.    But as whole we have found ourselves very pleased with what Therap is producing and the affect it is having on our agency as we push ourselves to reclaim our desk space  from the paper and to improve standards.

So this week’s scheduled mountains to climb included TMS and implementing the MAR’s in two more of our adult day programs.  Tackling TMS would mean I would spend an entire  day working side-by-side with my husband, our Director of Training, and all his paper calendars and day planners of training dates.  Yikes!  While a glass of wine was much needed after that day, I am happy to report Jason is well on his way to owning the TMS system.  Getting him to toss the day planner…now that is another challenge for another year perhaps.

Today we also can kiss goodbye our paper MAR’s at two more of our day programs, thanks to our amazing lead nurse, Sue B, and the Program Directors, Lisa and Theresa.   It wasn’t easy and there was a bit of anxiety but I am so happy to report that at the end of the day today medications were passed in our three adult behavior modification day programs with ease.

It just seems right to with this first blog thank the amazing team at IO who are such a joy to work with on this project we call Therap.  From our fearless leader, Dennis, to the Direct Support Staff in our 16 facilities now using Therap, you all make this huge undertaking a pleasure for me and so much darn fun!

I <3 Team IO!

“I {insert word of choice} LOVE THERAP!”

In recent months I’ve been working closely with a small residential provider called Great Livin’. Their nurse has been using Therap for the e-CHAT, a couple of custom forms, IDFs, and administrative use of Health Tracker for about two years, but no one in the frontline had yet used the system. They pulled everyone together and took the plunge to begin using Therap for their direct support documentation. Phase 1: T-logs, SComm, some basic Health Tracker, GER, and Time Tracker went live on February 1st. They have really hit the ground running and haven’t looked back. The staff are doing great with the system and everyone is so much more informed. They calculated that using Therap saved them hundereds of dollars in copying in just the first month alone! Additionally, now that the managers have a much better idea of what everyone is doing every day, it has really changed the priorities of the agency and they are able to focus energy on changes that have a positive impact on individuals in support.

We met yesterday with their managers to plan Phase 2: ISP programs, ISP data, appointments, and?… While initially a bit hesitant about building ISP programs, the managers couldn’t stop talking about how ISP data would help guide the staff to working on what is important. The managers also learned how to use sign-up agreements and splash messages. Later that day (it was payroll and everyone was in and out picking up their checks) it was discovered that there was a error in the electronic payroll report and most of the checks were inaccurate! Within 10 minutes, there was a splash message and a flurry of SComms to ensure everyone knew what was going on and what would happen to correct it. The agency director walked by and with a big grin said “I {insert word of choice} LOVE THERAP!”

Therap to the rescue!

Therap to the rescue! (I think I need to find a female super hero image for Therap - with all that multi-tasking Therap must be a woman)

By |2016-11-03T10:15:31+00:00February 26th, 2013|Categories: Brianne Conner's Posts|Tags: , |2 Comments

Oh how time flies…and things change

It is hard to believe that two years ago this month Dungarvin Oregon began implementing Therap.  At the time, it felt like a daunting task to me, and to many of our staff.  As I began training GERs and T-Logs, I will never forget the looks on the faces staring back at me; most in disbelief that we really were doing this…making the switch from paper to electronic documentation.  How could we?!

My have things changed!  As time passed and we continue(d) to implement module after module,  those doubtful faces staring back at me in trainings began to change.  Long term staff began to embrace the idea that Therap was here to stay.  They began to see the value in Therap, and were relieved (and surprised!) by it’s intuitive nature.  Finally, I was not alone in my excitement! 

 In addition to GERs, T-Logs, Health Tracking, ISP data, and MARs, I am excited to say that we are looking to implement the financial, TMS, and a newly created (specifically designed for Oregon) ISP modules  by the end of this year.  At every conference and user group meeting, I am amazed at the possibilities and the creative ways Therap can be utilized.  So many modules, so little time!

Thank you Therap (and Allison) for opening our eyes, helping us implement positive change, and saving trees!

By |2012-08-21T22:24:26+00:00August 21st, 2012|Categories: Gina Loraine's Posts|Tags: , , , , , |Comments Off on Oh how time flies…and things change

Therap in Omaha

Working closely with key Omaha staff, we scheduled Therap classes that spanned June, July and August.

To ensure complete saturation of the Omaha market, accommodations were made to receive as many as 900 staff members, providing 108 hours of basic Therap training.

Using the “rolling rollout” model, success is immediately realized after each class when newly trained staff starts using the production Therap database immediately, upon leaving class.

In addition, supplementary training, which was attended by a dozen Managers, focused primarily on General Event Report process flow.

Supplementary training will continue later this week when I meet with Omaha Nurses to discuss medication errors and reporting.

We are nearing the finish line of this team effort here in Omaha. I’m proud of the work that we have done. I’m happy to have been a part of it.

By |2016-11-03T10:15:35+00:00July 16th, 2012|Categories: Gregg Staroscik's Posts|Tags: , , , , |Comments Off on Therap in Omaha