What is innovation? The Merriam-Webster dictionary defines it as “the introduction of
something new”.  Things just don’t happen, people make them happen and that is where innovation come in.  When people are innovative, we get wonderful products such as Therap.  To be an innovative person it comes with determination and a positive attitude.  Jim Carroll said, “Don’t be some who asks “what happened?” – make things happen.  Change your attitude, and you will find things really can improve.  The next year is full of opportunity, and it is yours if you want it!”  My advice to that is GO FOR IT.  Reach for your dreams and be innovative.

Think Outside the Box

By |2016-11-03T10:15:22+00:00August 21st, 2013|Categories: Kari Schultz's Posts|Tags: , , , , |Comments Off on Innovation


“Security is mostly a superstition.  It does not exist in nature, nor do the children of men as a whole experience it.  Avoiding danger is no safer in the long run than outright exposure.  Life is either a daring adventure, or nothing.”  Helen Keller

In life there are not certainties, but in technology there are certainties.  Keeping your identity and personal information secure online is a very important.  If you do not have the correct security credentials in place, hackers and even people who don’t know what they are doing can take your information and just destroy your reputation and your credibility.  Below are some ways to keep your information safe by keeping the security tighter.

  • Longer passwords are harder to crack, so go big and go random.
  • Don’t reuse passwords.  Create different passwords for each entity (e-mail, social media, etc.)
  • Don’t use personal information for password reset questions.
By |2016-11-03T10:15:24+00:00May 30th, 2013|Categories: Kari Schultz's Posts|Tags: , , , , |Comments Off on Security

Training your employees to use Therap…

My reminder popped up on my calendar this afternoon reminding me…’It’s time to submit your monthly Therap blog’…

I pondered what I should write about…it seems only obvious that I should write about training your employees to use Therap.  After all, today I trained a Therap class…last Friday I presented my annual webinar…on what else but training your staff to use Therap!

We all have our own individual ways of training staff to use Therap.  No one way is wrong, or better than another. But we do have the opportunity of improving our way but learning how other agencies train Therap.

At our agency, we have a monthly Therap class.  The class last approximately 8 hours.  We demonstrate how to enter information, and have our employees practice entering information.  For more details on how I train Therap, feel free to go to Therap’s YouTube page and check out the webinar.

That brings me to this question…How does YOUR agency train Therap?  What materials, cheat sheets, work sheets, etc. does your agency use during this process?  Who does the Therap training, and how were they selected?  What policies do you have in place in regards to Therap documentation?

Please share with the rest of us, so we can all get a little better!

Therap Ideas

There was a day…when you clicked on Ideas…you would be blown away at the number of them!

Therap Ideas seems to be slowing down.  I personally hadn’t looked at them in some time, and just clicked on the Ideas to check them out.  The last one was entered 9 days ago, and the one before that was about a week prior!

We all have those great ideas that would help Therap do more for us…so why not share them!  When you are logged into your Therap account, click on Ideas at the bottom of the page.  Add your own suggestions, and read through the suggestions that are there.  Add your comments or feedback, and vote for ideas!  Let your voice be heard!

One recommendation though…before you ask for spellcheck, talk to your system administrator and see about using a browser that has spellcheck, installing iespell, or other options.

By |2016-11-03T10:15:28+00:00May 9th, 2013|Categories: Tony Puckett's Posts|Tags: |Comments Off on Therap Ideas

Almost paradise…

“I don’t like paradise, as they probably don’t have obsessions there.” ~ Alda Merini

I do enjoy paradise and my paradise is a combination of education and technology.  I love it when people come into my office and say “Hey Kari, can we/I do this?”  I would say 8 out of 10 times I would say “sure”.  This is my paradise because I have taught the individual a little bit about technology and I have made their day a little bit easier in the process.  Now another great thing that I enjoy doing that makes me in paradise, is the ability to promote Therap and show how it can make the staff and the people that we support make their lives a little bit easier.  Just yesterday I was answering questions about Therap and I said “Yes, it can be done.”  What can be done you ask, well, what can be done is the ability to track a person supported’s finances, and their personal inventory.  Educating individuals about such modules makes my time a lot more enjoyable and it makes the day go a little.  Need to know how to make technology and Therap to work together let me know and I will be happy to show how to make magic.

“Any sufficiently advanced technology is indistinguishable from magic.” ~ Arthur C. Clarke

By |2016-11-03T10:15:29+00:00April 11th, 2013|Categories: Kari Schultz's Posts|Tags: |Comments Off on Almost paradise…

Making it through a tough week…

TIME FLIES!!  (Whether you’re having fun or not!)

It is hard to believe it is already March!  The last few months have been quite exhausting…hopefully this means we can relax for awhile!

My daughter turned 7 in January, and my oldest son turned 10 in February.  (Happy occasions.)

The last week of February, our state surveyors showed up for their surprise visit, ending my long weekend early!  In the middle of ‘dealing’ with them, one of our long time residents passed away suddenly.  It was an extremely difficult week for the group home.  He was very dear to all of us and will be extremely missed.  For this blog, I thought I would share an article written by one of my employees, Ardell.  It explains very well how we make it through difficult weeks!  (I inserted ‘—‘ in place of client names.)

People always ask me why I work a full time job, which I love, and spend 3-5 hours a week at a group home where people with challenges live … my passion. The question came up again today and as I thought about an answer on my way to Lenten services with a couple of my extended famly from the group home. It suddenly hit me that my pal — aka “ Mickey” — had gone home to heaven, and would never attend Wednesday church services with me again. I reflected on that first day when I was hired at 17th Court group home and met the eight people who lived there, — and now — both gone ahead.

I firmly believe when you meet someone who touches your life, it is through Devine intervention, and God knows you need that person or those people in your life and I landed at 17th Court going on five years ago. Apparently, at that time and even today that is where I needed to be. I was introduced to everyone including —. He said, “Nice to meet you Mrs. Olson.” We all thought he misunderstood when they introduced me.

As the days went by, staff kept reminding him I was “Nelson” not “Olson.” It didn’t take long and I was wrapped around all 8 people’s little finger and I said, “No, for — ONLY, I am Mrs. Olson” and I was until he went to his beloved Jesus in heaven last week. (I always hoped it was some nice Mrs. Olson I reminded him of instead of crabby Mrs. Olson on Little House on the Prairie.”)

I could be dragging and I would walk in and he would cheerily say, “Hi Mrs. Olson, I am so glad you are here” or ” Mrs. Olson, how was your day?” and he revitalized my energy. We did “our thing”, He would call me Mrs. Olson, and I would respond with “How was your day Mr. —.” He loved it; otherwise he was “—” or “Mickey” on a one to one basis. He was aware of the happenings of his housemates and of his staff. I was sick for a month, and when I returned to work he said, “Mrs. Olson are you feeling better?”, and “Mrs. Olson I am glad you are back.” The staff did not realize he had been listening to their conversations.

He knew the Bible, read profusely, had an inequitable faith and lead us all in prayer at mealtime and always thanked the Lord for the day and to protect him throughout the night. He taught me patience and perseverance when physical disabilities seem insurmountable as time passes, you move forward anyway; that God does not give you more than you can handle; that a smiling face makes the day go better; that love is the key to life with God in the center and so much more.

Mr. —, you touched Mrs. Olson’s life beyond words. Even though I felt very, very sad last night because I missed hearing you say, “Hi Mrs. Olson, I am glad you are here;” I had to wipe away an escaping tear and smile, when I was greeted with “Dell, Dell”; “Hi Ran’Dell” and “Ardell I am glad you are here” by your housemates.

Another individual made a profound statement saying to me, “When God says it is your time, it is your time and you had better be ready all the time” and we said good bye to her a week later. Today is a new day filled with lessons learned from special people last night and before who are wise beyond imagination — I can’t wait until next week’s life lesson — “Mrs. Olson”, aka “Dell, Dell”, aka “Ran’Dell” aka Ardell.

By |2016-11-03T10:15:30+00:00March 10th, 2013|Categories: Tony Puckett's Posts|Tags: |1 Comment

Catch my breath

Tom Welling stated, “I have so much chaos in my life, it’s become normal.  You become used to it.  You have to just relax, calm down, take a deep breath and try to see how you can make things work rather than complain about how they are wrong.”

Chaos is everywhere, it is how you deal with it what determines how it gets handled.  There are people that react and then think about the situation, then there are others that think then react.  I would say I am little bit of both there are times that I react and don’t think and then think about it later.  I would say that we are all a little bit of both; but hey I could be wrong.

Hope you all are having a great day.

By |2013-03-06T22:38:23+00:00March 6th, 2013|Categories: Kari Schultz's Posts|Tags: |Comments Off on Catch my breath

Speaking ‘Therap’

Have you ever noticed that once you begin to use Therap…the language around your company changes.  You begin to speak ‘Therap’.

Therap Daily flairHere are some of the things I’ve heard…

“You need to Therap that!”
“I’ll S-Comm you!”
“Did you read your Therap?”
“You need to get that in a G E R!”

To an outsider the language can be pretty confusing at first.  When you hire someone, make sure you think about what you are saying so they aren’t left confused.

On an funny note, I had to laugh as I listened to an older employee without much computer experience, tell an ‘non-employee’, “I’ll send you an S-Comm.”  I had to correct her and tell her, “No, you’ll send her an email!”

So…what other things have you heard said in your agency in ‘Therap’?

By |2016-11-03T10:15:34+00:00October 18th, 2012|Categories: Tony Puckett's Posts|Tags: , |1 Comment

Change Ready…

Hey all…before starting my post I took a look down the right hand side of the screen!  Can you believe the number of certified trainers!?!?  Unbelievable!  No wonder it seems there’s a new post every time I turn around!

In any case, I had the privilege of attending the North Dakota Regional Conference…(cause North Dakota is where it’s at!)…last week.  What an awesome time!  Of course I got to see Deb, Stephen, and Sazzad, and I got to meet Brent and Leah for the first time!  What a time learning more about the roll-out of Therap for States and more about what is to come from Therap in the future.  It is also great to hear from other users about how they are using Therap.

Me…I like to think I’m progressive and ready for change…but then the discussion came up of First Page vs. Dashboard!  I’m not so change ready now!  (You may have already read about it in Justin’s blog here.)  In any case, in the future, you will lose your First Page view of Therap, and move over to a Dashboard only world.  Me…I’m a First Page kinda guy.  Buuuttt….as much as I’m not willing to admit it….it does kinda make sense:)  Dashboard does give you a very organized view of what you have access to in Therap, and a wonderful ‘To-Do’ tab that shows you what needs your attention.

My recommendation…do what I did!  Switch to Dashboard today, and refuse to switch back.  You will find that before you know it, you will be used to it!  It’s really not so bad!

My only request…can we please at least offer First Page a proper burial?  lol

Till next time….

By |2016-11-03T10:15:39+00:00June 26th, 2012|Categories: Tony Puckett's Posts|Tags: , , , |Comments Off on Change Ready…

Tables in Microsoft Word

Just another; “Cool, I did not know I could do that” moment.  Sometimes it is necessary to place a table into a word document.  Here are the instructions to do that and also where you can find the “tools” to edit the table or make the table look pretty.


  1.      Open a new Word document
  2.      From the ribbon on top click on the “Insert” option
  3.      Find the “Table” section and click on it
  4.      A grid will appear.  This will assist you in determining the number of rows and columns that you will need.
  5.     Your table will appear in your document
  6.     Enter in the data you want into the table
  7.    Once you have selected the table or a cell in the table up in the ribbon you will see a colored tab called “Table Tools”.  Here is where you will find options to make your table different colors, shapes, and designs.  Also you will also have the option to make “header rows” appear on the next page


That is it.  That is how you work within a table.  If you want more information about working within a table or how to format the table don’t hesitate to give me a call and we can work through it together.


Fun Facts

  •          The IRS employee tax manual has instructions for collecting taxes after a nuclear war.
  •          The UN declared the Internet a basic human right in 2011
  •          Plants that are not cared for will cry for help.  A thirsty plant will make a high-pitched sound that is too high for us to hear.
By |2016-11-03T10:15:40+00:00June 6th, 2012|Categories: Kari Schultz's Posts|Tags: |Comments Off on Tables in Microsoft Word
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