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Free Webinar: A Day in the Life of a Therap Manager, February 14 at 1pm EST

We are pleased to announce our free Certified Trainer led webinar on ‘A Day in the Life of a Therap Manager’ which will be held on February 14 at 1pm EST. Certified Trainer, Jason Garrad, Therap Trainer/IT/Provider Admin, Ravalli Services Corporation, Montana, will walk users through what the life of a Therap Manager is like.

Click here to register.

We look forward to seeing you at the conference!

By |2017-02-09T07:27:30+00:00February 9th, 2017|Categories: Certified trainer|Tags: , , |Comments Off on Free Webinar: A Day in the Life of a Therap Manager, February 14 at 1pm EST

Free Webinar: Using Therap in New York State: A Review of the Full Individual Support Plan and Hab Plan, Oct 18, 2016, 1 PM EDT

We are pleased to announce our free Certified Trainer led webinar on ‘Using Therap in New York State: A Review of the Full Individual Support Plan and Hab Plan’ which will be held on Oct 18th at 1pm EDT. Certified Trainer, Roslita Lilley, Therap Admin at Liberty ARC, New York, will walk users through using the ISP to meet New York State regulations. Additionally, she will review the synergy between the Individual Data Form, the Individual Support Plan, and the Habilitation plan within Therap.

Click here to register.

By |2016-10-17T07:20:38+00:00October 17th, 2016|Categories: Certified trainer|Tags: , , , |Comments Off on Free Webinar: Using Therap in New York State: A Review of the Full Individual Support Plan and Hab Plan, Oct 18, 2016, 1 PM EDT

Free Webinar: Podcast: Training New Hires, Sept 30, 2016, 1 PM EDT

We are pleased to announce our free Certified Trainer led webinar on Podcast: Training New Hires which will be held on Sept 30 at 1pm EDT. During this podcast, we will have an open discussion regarding best practice for training new hires and existing staff.

Click here to register.

By |2016-09-25T11:30:42+00:00September 25th, 2016|Categories: Certified trainer|Tags: , , |Comments Off on Free Webinar: Podcast: Training New Hires, Sept 30, 2016, 1 PM EDT

Free Webinar: Tips and Tricks for Transitioning to an EHR system, September 20, 2016, 1 PM EST

We are pleased to announce our free Certified Trainer led webinar  on Tips and Tricks for Transitioning to an Electronic Health Record system which will be held on September 20, 2016 at 1pm EST. Certified Trainer, Darren Kenyon, Program Support Specialist at Sunrise Community, will highlight the implementation plan utilized for his agency, highlight reports that have helped oversee usage, training of new staff, and speak to the successful choices and lessons learned.

Click here to register.

By |2016-11-03T10:15:07+00:00September 18th, 2016|Categories: Certified trainer|Tags: , |Comments Off on Free Webinar: Tips and Tricks for Transitioning to an EHR system, September 20, 2016, 1 PM EST

Free Webinar: Oversight Account – maintenance, FAQ’s, caseloads, OS reports Sept 15, 2016, 2 PM EDT

We are pleased to announce our free Certified Trainer led webinar on Oversight Account – maintenance, FAQ’s, caseloads, OS reports which will be held on September 15th, 2016 at 2pm EDT. Certified Trainer Lorelei Glenn will provide training regarding the maintenance, caseloads, generating oversight account reports, and answer and lingering questions you may have surrounding the use and implementation of your oversight account.

Click here to register.

By |2016-09-12T07:21:42+00:00September 12th, 2016|Categories: Lorelei Glenn's Posts|Tags: , , |Comments Off on Free Webinar: Oversight Account – maintenance, FAQ’s, caseloads, OS reports Sept 15, 2016, 2 PM EDT

Free Webinar: Therap PodCast: An Open Conversation about Quality Assurance, Sept 7, 2016, 2 PM EDT

We are pleased to announce our free Certified Trainer led webinar on the Therap PodCast: An Open Conversation about Quality Assurance which will be held on September 7th, 2016 at 2pm EDT. Certified Trainers Kristen, Alyssa, and Hollie will walk users through key questions that includes:  Do you check Therap routinely or is that a “false” expectation? What are realistic ways to stay on top of an efficient QA process? .

Click here to register.

By |2016-09-04T09:40:11+00:00September 4th, 2016|Categories: Certified trainer, Quality Assurance|Tags: , , |Comments Off on Free Webinar: Therap PodCast: An Open Conversation about Quality Assurance, Sept 7, 2016, 2 PM EDT

Creative uses of “Individual Contacts”: Surveys, Maps, and Stakeholder Relations

We are pleased to announce our free Certified Trainer led webinar which will be held on September 2, 2016 at 1pm EDT. Certified Trainer, Tom Peterson, Quality Assurance Specialist at D&S Community Services, will walk users through how to take contacts and create Google Maps, conduct Satisfaction Surveys, improve Stakeholder relationships, and verify addresses.

Click here to register.

By |2016-08-28T09:15:36+00:00August 28th, 2016|Categories: Certified trainer|Tags: , , , |Comments Off on Creative uses of “Individual Contacts”: Surveys, Maps, and Stakeholder Relations

An Overview of Policies and Procedures Considerations for Direct Support Professionals

We are pleased to announce our free Certified Trainer led webinar which will be held on Aug 4 at 1pm EDT. Certified Trainer, Tamela Rystrom, will walk users through establishing policies and procedures for direct professionals based on her experience as Executive Director of California Community Opportunities. You may be a new user or longstanding user, having tips, reminders, and policy considerations for your DSPs is always a great topic for learning and discussions

Click here to register.

By |2016-11-03T10:15:08+00:00August 3rd, 2016|Categories: Certified trainer|Tags: , , |Comments Off on An Overview of Policies and Procedures Considerations for Direct Support Professionals

What Everyone’s Talking About In The Certified Trainer World

Hi Certified Trainers,

Can you believe that we are more than half-way through the year? I want to extend a huge “Thank You” for all the webinars that have been conducted to date. We have had some very high registration number and positive feedback surrounding the webinars presented. I owe all the presenters a special “Thank You” for your time and efforts as it relates to supporting our Therap community.

For the second half of this year, I would like to continue the momentum. If you haven’t scheduled your webinars to fulfill your certification, please forward your topic(s), date(s), and time(s) as soon as possible.

What Everyone’s Talking About In The Certified Trainer World: Conferences and Webinars

Here are some great topic ideas:

• Creative Uses of T-logs (how does your agency use T-logs)
• Tips, trick, and Training ideas for New Users
• Understanding Individual Based Caseloads
• Agency Reports: How to use Agency Reports to Support QA initiatives
• Individual Home Page: How My agency has incorporated the Individual Home page
• Tricks to Successfully Using TMS
• Therap upgrades that have saved our Lives (i.e. purchasing MAR, Doc storage, TMS, etc..)
• How your agency processed GERs from submission, approval, investigation, and reconciliation.
• Using ISP Data to support billable services

As always, if you have topic ideas outside of those listed above, please feel free to share.

I look forward to hearing from each of you soon.

Have a wonderful day!

By |2015-07-22T21:55:13+00:00July 22nd, 2015|Categories: Uncategorized|Tags: , |Comments Off on What Everyone’s Talking About In The Certified Trainer World

Fun while learning – it CAN happen!

I’m preparing for my webinar on June 7th and am hopeful what I have planned is going to work. Now I realize the topic could be considered somewhat humdrum or even boring – Incident Management System (IMS).  Yes, this is going to be about collecting data from GERs and tracking for trends.  For those yawning at the very thought of it – I hope you will still tune in.

Approximately 4 years ago, we decided to find a fun way to inform employees about the Basic Assurances for CQL accreditation that involves monitoring of Factors.  Our approach to teaching employees about the Ten Factors  was to have a “Factor Fun Day”. Staff and people supported rotated from one station to the next and received a short introduction to the factor and how LifeQuest is monitoring that particular factor.  The stations included such things as Green Acres, Top Ten on the David Letterman Show and Wheel of Fortune.  Of course this also involved the presenters dressing accordingly!

The Factor 4 Workgroup that developed our IMS created a PowerPoint to explain how it works. It was not only fun to create, but we think that most employees actually found it entertaining.  If technology works in my favor you will be seeing some of my coworker’s acting abilities illustrating how our system works.

Another memorable training at LifeQuest was watching our nursing staff dancing to the tune of YMCA but replacing the words with medical related acronyms. We really should have been filming that one.

Learning can be fun – so find your creative employees (BTW – that does not include me) and have some fun!

By |2013-05-31T20:40:29+00:00May 31st, 2013|Categories: Bonnie Scott's Posts|Tags: , , , , , , , , , , , , , , |Comments Off on Fun while learning – it CAN happen!