Yesterday was a monumental day for me. I hosted, with the aid of the incomparable Allison, my first webinar and I am still alive. This was an eye opening experience for me. I am the main Therap trainer for my company and I have never “heard” myself before. Note, “um” fills space in a bad way. Other than that I am super excited and hope you watch, Allison has posted it, and enjoy.
We are adding new ones everyday! Have a look and register for any of these sessions that interest you. We will be lonely without you. ;)
Lorelei describes this session in the following manner: “The amount of data captured in Therap is amazing. However, now that all of that information is at your fingertips, what do you do with it? How do you ensure quality documentation? This session will provide some tips and tricks for looking at the quality of data in Therap, no matter how large or small your agency or organization is.”
An overview of the Training Management System (TMS) by Joe Pendergast, the Staff Development Coordinator, from CSDD in Buffalo, New York.
An Overview of Medical Components with IDF, Medication Histories and Medication Error GERs 04-12-2013 —Gregg Staroscik, a Therap Regional Coordinator from MOSAIC, will review Medication Histories, IDF diagnosis and allergy profiles, and medication error GERs, revealing how all of these tie together within a given Therap system.
Bev Eschbach, the Quality Management Coordinator from The Arc of Somerset in Somerset, NJ, will discuss Therap’s MARs including the basics and how she implemented them across their many programs.
Craig Buswell, the Residential Technical Support Specialist for Partnerships in Community Living in Monmouth, OR, reveals how they have done it.
Kristy Dominy, the Quality Assurance Director for The Jessamine Place in Fitzgerald, GA, covers the Health Tracking module for appointments in detail.
Kari Schultz, the IT Specialist from Fraser Ltd. in Fargo, North Dakota, discusses the technology side of implementing and using Therap.
Colleen Bailey, the Data Compliance Specialist from The Arc of Anchorage in Anchorage, AK, discusses her role as provider administrator and how she has worked with roles and caseloads while keeping a trained eye on HIPAA compliance.
Betty Visscher, Program Manager, from LifeQuest in Mitchell, South Dakota, will share her experience with ISPs: creation, approval and reports.
Jeff Covington, the Director of Residential Services for Catholic Charities Disability Services in Albany, NY, discusses the importance of reference materials in the use of Therap.
Tony Puckett, a residential manager and Therap agency trainer for Opportunity Foundation in ND, discusses how he trains staff to use Therap.
Tammy Ross, the provider administrator for the Montana Developmental Center in Boulder, MT, reviews the basics of therap’s behavior tracking module
ISP Programs, Templates and Data are reviewed by Mary-Beth Julian from Oak Hill, a very large Connecticut provider.
An overview of the Personal Finance module with Gina Loraine, the Training Quality Manager, from Dungarvin’s branch in Portland, Oregon.
An overview of the Training Management System (TMS) by Elizabeth Das
Cheryl Rohlf, a supervisor from Northern Hills Training Center (NHTC) in Spearfish, SD, will review the importance of constructing scoring methods that will work for your agency.
A review of the array of things Letisha Echevarria has learned in using the vast majority of Therap. Letisha has a variety of helpful hints for new and old users alike, from the MAR to Personal Finance!
Kristen Thompson, Director of Training for DSI in Orlando, FL, will review provider administration from set-up, caseloads, super roles, reporting and settings.
The basics of ISP Program Templates, ISP Programs, and ISP Data will be reviewed by Summer Sypolt
An overview of the Training Management System (TMS), especially creating classes and scheduling sessions by Wendy Cranford, the IT and Business Systems Manager at Metro Support Services, Inc., in Thornton, CO.
Behavior Tracking Basics 10-28-2013 —
Deanna Bisaillon, the behavior specialist from Oak Hill in Hartford, CT, reviews the basics of Therap’s behavior tracking module
In the movie ‘What Lies Beneath” there is the scene when Ms. Pfeiffer is incapacitated and the bath water is rising slowly and all her eyes can do is scream… well call me Mr. Pfeiffer and the webinar requirement is up at my chin. Okay so its probably not as scary as I am imagining it to be. I just felt it necessary to put this out there, so when I do finish my first Webinar, you will not be surprised if you hear a unintelligible muttering and whimpering sound. Actually, I find with anything like this that incites a panic deep within my soul, is that as soon as a I give it substance, such as an actual date to do it, most of the panic subsides. So with the fact that I have scheduled my first webinar perhaps I can now sit back and enjoy the bath or perhaps a nice sandwich with mother.
Do you ever feel really stupid? Well I am today.
I was feeling really frustrated this morning. I missed Allison’s CCHIT webinar (couldn’t find it anywhere on the Therap website) and now I hadRob Sterling’s webinar in my calendar for 10am (AK time) today. Couldn’t find the link to that one either. Checked the list of Certified Trainer webinars, yes it’s on there.
Didn’t think I’m too stupid to miss an obvious link somewhere in the Therap website, but maybe….
Indeed I am. Sent a quick message to Rob and he said (smile) go to the Therap Home page and the list is right there. Do I have egg on my face or what…….
Well, it is now official – my first certified trainer webinar has been completed – finally! (Sorry, Allison, for all of the previous webinar issues!) I am now looking forward to my next webinar in May. Thanks to those who attended and I enjoyed the discussions afterwards. Hopefully everyone could hear me OK with my voice out of commission. I promise I don’t sound like that normally!
I am also looking forward to the Kansas City conference next month!
I am amazed at how the amount of help available to Therap users has mushroomed in the 2+ years since I’ve been using it. If you have a problem, try the following sources of assistance:
- Go to The Help and Support Page and type a few key words into the Search box at the top of the page
- Try browsing through the FAQs
- Check out one of the User Guides on the Help and Support Page
- Use the new and improved Chat feature identified at the bottom of each Therap Page by clicking on the Live Help icon
- Check out the Therap Services channel on Youtube
- Visit the Therap Training Page for Interactive and Automated Training options
- Sign up for one of the many Webinars available by Therap staff and Certified Trainers. You can revisit a Webinar later if you missed the live one.
- And of course, browse through the Therap Certified Trainer and staff blogs.
- Send an SComm to Therap Customer Support
- And don’t forget to call up one of the many Therap users you met at a recent Conference – incredibly useful places to learn Therap tips and network with other users and Therap staff
One of these sources will surely yield the answer to your question.
Hello everybody, Alison has been emailing me and telling me to get on here and share something so I thought I would just pop in today.
First of all, I just became a trainer in NY and am excited for more things to come. We have been trying out some new things and am thankful for some of the ideas and things that have been shared by all of you.
I’m looking for pointers on my first webinar – that seems so scary but I’ll try everything once. So if you have any great insight, please pass it on.
Looking forward to getting to know everyone more and for all the adventures we’ll have together in the future.
If you are in KC, stop in and see us.
Happy St. Patrick’s Day and remember to ‘disable the label’ this month for DD Awareness.
Two weeks ago I presented my webinar on ‘Training Your Staff To Use Therap’. We had a some-what small turnout, which made it very nice for some open discussion and thoughts on the varied ways to train Therap, and some brainstorming on getting new staff onboard with using Therap.
One topic that came up was working with staff who are not quite so savy on computers. At Opportunity Foundation in Williston, ND, we have had the privilige of offering an Intro to Computers class through TrainND, a local training site with our college. The employees who have attended the class learned skills that will not only be valuable at work, but has been very useful in their personal lives. I will have to mention though that this was made possible as I train the class for TrainND, so was able to work out the logistics of offering the class to our employees. With that being said, it is a possibility for organization to order similar training material through the internet and use it to provide basic computer training to employees who would benefit.
Of course, that brings us to the question of who would benefit from such training. Unfortunately, when asking staff, who could use basic computer skills training, not too many people say, “ME, PICK ME, I NEED IT!” We were able to identify employees who would benefit from the training by simple observation. During Therap training, people can be identified. Supervisors could suggest people from observing them during data entry at their site. From that point, it is simply offering the training to the employee. I wouldn’t suggest making a big deal out of that. Pull the employee aside and make a simple offer. (We are not trying to point out that people are struggling, just making an offer for additional training!)
That brings us to the next point….can we identify a persons computer skills during an interview. Of course, if your applications are done online, that makes it quite simple. But Allison had a good point…ask a person during the interview process about their computer skills. Does the person utilize facebook or myspace or do they have email? Simple questions such as those will help identify their abilities. Then you need to decide if it is a pre-requisite to the job, or are we just identifying that they may need additional assistance?
I’d love to hear other peoples thoughts…what are you currently doing? What ideas do you have?
Please share them…we’d all love to hear!