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Still Breathing

Yesterday was a monumental day for me. I hosted, with the aid of the incomparable Allison, my first webinar and I am still alive. This was an eye opening experience for me. I am the main Therap trainer for my company and I have never “heard” myself before. Note, “um” fills space in a bad way. Other than that I am super excited and hope you watch, Allison has posted it, and enjoy.

By |2013-04-23T17:41:36+00:00April 23rd, 2013|Categories: Craig Buswell's Posts|Tags: , , , , , , |Comments Off on Still Breathing

Certified Trainers Webinars

We are adding new ones everyday! Have a look and register for any of these sessions that interest you. We will be lonely without you. ;)


By |2013-03-28T16:12:36+00:00March 28th, 2013|Categories: Allison's Posts|Tags: , |Comments Off on Certified Trainers Webinars

Screaming (like Janet Leigh)…

In the movie ‘What Lies Beneath” there is the scene when Ms. Pfeiffer is incapacitated and the bath water is rising slowly and all her eyes can do is scream… well call me Mr. Pfeiffer and the webinar requirement is up at my chin. Okay so its probably not as scary as I am imagining it to be. I just felt it necessary to put this out there, so when I do finish my first Webinar, you will not be surprised if you hear a unintelligible muttering and whimpering sound. Actually, I find with anything like this that incites a panic deep within my soul, is that as soon as a I give it substance, such as an actual date to do it, most of the panic subsides. So with the fact that I have scheduled my first webinar perhaps I can now sit back and enjoy the bath or perhaps a nice sandwich with mother.

By |2012-06-08T21:01:54+00:00June 8th, 2012|Categories: Craig Buswell's Posts|Tags: , , , |Comments Off on Screaming (like Janet Leigh)…

Therap Webinars – Where Are You?

Do you ever feel really stupid?  Well I am today.

I was feeling really frustrated this morning.  I missed Allison’s CCHIT webinar (couldn’t find it anywhere on the Therap website) and now I hadRob Sterling’s webinar in my calendar for 10am (AK time) today.  Couldn’t find the link to that one either.  Checked the list of Certified Trainer webinars, yes it’s on there.

Didn’t think I’m too stupid to miss an obvious link somewhere in the Therap website, but maybe….

Indeed I am.  Sent a quick message to Rob and he said (smile) go to the Therap Home page and the list is right there.  Do I have egg on my face or what…….

By |2012-06-04T15:41:16+00:00June 4th, 2012|Categories: Pat Watt's Posts|Tags: |1 Comment

Whew! First webinar completed…

Well, it is now official – my first certified trainer webinar has been completed – finally! (Sorry, Allison, for all of the previous webinar issues!) I am now looking forward to my next webinar in May. Thanks to those who attended and I enjoyed the discussions afterwards. Hopefully everyone could hear me OK with my voice out of commission. I promise I don’t sound like that normally!

I am also looking forward to the Kansas City conference next month!

By |2012-04-20T18:37:28+00:00April 20th, 2012|Categories: Lorelei Glenn's Posts|Tags: , , |4 Comments

Need Help?

I am amazed at how the amount of help available to Therap users has mushroomed in the 2+ years since I’ve been using it. If you have a problem, try the following sources of assistance:

  • Go to The Help and Support Page and type a few key words into the Search box at the top of the page
  • Try browsing through the FAQs
  • Check out one of the User Guides on the Help and Support Page
  • Use the new and improved Chat feature identified at the bottom of each Therap Page by clicking on the Live Help icon
  • Check out the Therap Services channel on Youtube
  • Visit the Therap Training Page for Interactive and Automated Training options
  • Sign up for one of the many Webinars available by Therap staff and Certified Trainers.  You can revisit a Webinar later if you missed the live one.
  • And of course, browse through the Therap Certified Trainer and staff blogs.
  • Send an SComm to Therap Customer Support
  • And don’t forget to call up one of the many Therap users you met at a recent Conference – incredibly useful places to learn Therap tips and network with other users and Therap staff

One of these sources will surely yield the answer to your question.

By |2016-11-03T10:15:45+00:00February 24th, 2012|Categories: Pat Watt's Posts|Tags: |Comments Off on Need Help?

Ready to get started

Hello everybody, Alison has been emailing me and telling me to get on here and share something so I thought I would just pop in today.
First of all, I just became a trainer in NY and am excited for more things to come. We have been trying out some new things and am thankful for some of the ideas and things that have been shared by all of you.
I’m looking for pointers on my first webinar – that seems so scary but I’ll try everything once. So if you have any great insight, please pass it on.
Looking forward to getting to know everyone more and for all the adventures we’ll have together in the future.
If you are in KC, stop in and see us. Emoticon showing smiley face
Happy St. Patrick’s Day and remember to ‘disable the label’ this month for DD Awareness.

By |2016-11-03T10:15:58+00:00March 15th, 2011|Categories: Stacy Arnold's Posts|Tags: , , |4 Comments

Identifying Staff Computer Skills

Two weeks ago I presented my webinar on ‘Training Your Staff To Use Therap’.  We had a some-what small turnout, which made it very nice for some open discussion and thoughts on the varied ways to train Therap, and some brainstorming on getting new staff onboard with using Therap.

One topic that came up was working with staff who are not quite so savy on computers.  At Opportunity Foundation in Williston, ND, we have had the privilige of offering an Intro to Computers class through TrainND, a local training site with our college.  The employees who have attended the class learned skills that will not only be valuable at work, but has been very useful in their personal lives.  I will have to mention though that this was made possible as I train the class for TrainND, so was able to work out the logistics of offering the class to our employees.  With that being said, it is a possibility for organization to order similar training material through the internet and use it to provide basic computer training to employees who would benefit.

Of course, that brings us to the question of who would benefit from such training.  Unfortunately, when asking staff, who could use basic computer skills training, not too many people say, “ME, PICK ME, I NEED IT!”  We were able to identify employees who would benefit from the training by simple observation.  During Therap training, people can be identified.  Supervisors could suggest people from observing them during data entry at their site.  From that point, it is simply offering the training to the employee.  I wouldn’t suggest making a big deal out of that.  Pull the employee aside and make a simple offer.  (We are not trying to point out that people are struggling, just making an offer for additional training!)

That brings us to the next point….can we identify a persons computer skills during an interview.  Of course, if your applications are done online, that makes it quite simple.  But Allison had a good point…ask a person during the interview process about their computer skills.  Does the person utilize facebook or myspace or do they have email?  Simple questions such as those will help identify their abilities.  Then you need to decide if it is a pre-requisite to the job, or are we just identifying that they may need additional assistance?

I’d love to hear other peoples thoughts…what are you currently doing?  What ideas do you have?

Please share them…we’d all love to hear!

Till later:)

By |2016-11-03T10:16:00+00:00December 3rd, 2010|Categories: Tony Puckett's Posts|Tags: |Comments Off on Identifying Staff Computer Skills