fbq('track', 'Lead');

Only a Week Remaining for Regional Conference in Honolulu, Hawaii

Join our upcoming Regional Conference in Honolulu, Hawaii on May 21-22, 2019. The conference is going to be a two-day event of sessions by Hawaii Therap experts and a chance to network with your counterparts from across the state.

The event will be a good place to learn about recent developments in the Therap system, as well as individual support documentation and reporting, electronic health records (EHR) and training management from the technology leader in the developmental disabilities field. The training intensive event will include beginner, intermediate, and advanced level sessions conducted by Therap experts on various Therap modules.

* This event is only for Therap customers or prospective customers and other approved or invited guests.

Discussion includes:

  • Billing Electronically through Conduent
  • EVV (Electronic Visit Verification) – making it work in Hawaii
  • Better Goal and Outcome Tracking
  • Better Behavior Data
  • Organizational and Program Performance Tracking
  • Data Security and Protection
  • Health Tracking and Medication Management
  • Working smarter

Tentative Presenters:

Kevin Dierks is the Regional Director of Pacific Rim. He has been working in supporting people with developmental disabilities and the communities and systems since 1990. He has been involved in National, Federal, State and community level public research and initiatives involving public health, disability, technology, and human services.

Dawn Gilder is a Billing Specialist at Therap. Prior to joining Therap, Dawn worked for more than seven years in Nevada, providing administrative and computer support to an agency. She was responsible for the training and implementation of Therap for all departments of the organization with T Logs, eMAR, and Billing.

Jody Traina is a Senior Training and Implementation Specialist at Therap. He began working in the field of supporting individuals with Intellectual and Developmental Disabilities from 1999. Jody was also a coordinator for a supported living program at The Arc of King County in Seattle.

Seanette Smith is a Senior Training and Implementation Specialist at Therap. Prior to joining Therap, she has worked in the Developmental Disability Program in the state of Oregon as a Personal Service Worker (PSW) Liaison/QED. Seanette has over 10 years of experience as a Billing Specialist.

Click here to register for the regional conference.

Click here to know more about Therap in Hawaii.

User Group Meeting for Users of Hawaii

Join our user group meeting for the users of Hawaii scheduled on Wednesday, February 13, 2019, from 10:00 AM to 12:00 PM (HST). Kevin and Joseph will walk you through the new features of the modules and will answer all your questions. The meeting will be held at the Lanakila Pacific Custom Products. Click here to register for the meeting and save your seat! You can also join the meeting from your computer, tablet or smartphone by clicking here.

The user group will cover the following:

  • New features/system updates
  • Upcoming Webinars
  • Two-factor authentication
  • Self Password Reset
  • Report Library

– New Module Role: Assigned Report View
– Assign Users to Report
– Assign Reports to User

  • Crosswalking documentation to make audits easier
  • Medication Review
  • Scheduling/EVV Module
  • National Conference for 2019

Know the Presenters:

Kevin Dierks who is a Regional Director-Pacific Rim, joined Therap’s Business Team in 2009. He has worked supporting people with developmental disabilities and the communities and systems since 1990.

Joseph P. Traina who is a Senior Training & Implementation Specialist, joined Therap in 2014. Joseph began working in the field of supporting individuals with Intellectual and Developmental Disabilities in 1999.

Click here to register for the meeting and here to join the meeting from your computer or tab or smartphone.

By |2019-01-22T11:18:19+00:00January 22nd, 2019|Categories: User Group, Webinar|Tags: , , , , , |Comments Off on User Group Meeting for Users of Hawaii

Hawaii User Group Meeting, January 16, 2018

Therap users in the state of Hawaii are invited to join us for a discussion on Hawaii specific issues, concerns and any upcoming changes in regulations from the Hawaii Developmental Disabilities Division (DDD).

Therap has been supporting service provider agencies in Hawaii since 2007, and to date over one thousand individuals with disabilities and seniors in Hawaii have been supported by agencies that use Therap’s Electronic Documentation and Communication tools, and over one thousand staff have been trained to use the system successfully. This includes the full spectrum of services in Hawaii meeting State requirements and increasing quality and operational efficiency. You can also submit Billing Directly to Xerox from Therap.

Join us to learn more about how to use Therap to improve communication across your organization and increase amount of quality data.

Click here to register.

By |2018-01-03T04:28:50+00:00January 3rd, 2018|Categories: User Group|Tags: , , , |Comments Off on Hawaii User Group Meeting, January 16, 2018

Therap 2015.0 is Here !!!!!!

As I sit here in Nashville International Airport trudging through a SIX hour delay on my way to train in South Carolina, I just wanted to remind everyone that our new release is finally public !!!  We have had Live Help available around the clock to assist you with any questions or concerns you may have and will continue to do so until Tuesday evening.

Please remember, with our new release, that all staff will have access to their individuals across all of their programs.  Meaning, If Individual A is enrolled in your Group Home, Day Program, and Supported Living Services, Direct Support Staff will be able to access that individual across all of these programs.  It also means that they will receive all Tlogs created for that individual across all programs.  If they do not want to see Tlogs or other data from other programs, then they can switch which program they want to view by clicking on “Choose Program” to the top right hand side of their dashboard.

If you have any questions regarding our new release, feel free to contact either Brent, Joseph, or Myself at any time.  Here are our emails:

Joshua Corzantes


Brent Hessee


Joseph P. Traina



If you have any questions about the purchase of any modules or would like a demo, please contact our sales reps.

Kevin Dierks


Kitti Gutierrez



Thank you all very much and enjoy Therap 2015.0



By |2015-06-28T18:44:27+00:00June 28th, 2015|Categories: Uncategorized|Tags: , , , , , , , , , , , , , |Comments Off on Therap 2015.0 is Here !!!!!!

Therap’s Team West

2015 promises to be a busy and productive time for Team West.  If you live and work in any of these States you are lucky enough to be under the Therap care of Team West.


American Samoa









Northern Marianas





(In alphabetical order because we love them all equally)

Specifically dedicated to your organizations success and thriving in 2015 are:

Brent Hessee

Deborah Brito

Heather Thornton

Kevin Dierks

Kitti Gutierrez

Joseph Traina

Joshua Corzantes

(Also in alphabetical order because we love them all equally) https://www.therapservices.net/meet-the-therap-team/

Let us know how we can support you to achieve your organizational goals for 2015, from going paperless, to improving quality of services, to faster outcomes, increased information, better communication, ease of compliance, audit protection, and more of your mission.  We are much more than just electronic documentation!  It’s all we love to do!