Washington User Group

Therap Services welcomes all Washington users to join the Washington User Group. This online user group is scheduled to be held on 25th June, 2020 at 1:00 PM (PDT). Expert Therap team members, Brent Hessee, Kevin Dierks, Jody Traina, Seanette Lancaster, Robin Forbes and Dawn Gilder, will be your presenters at this informative event.

This online user group for Washington users serves to be a wonderful opportunity to meet virtually to troubleshoot, network, discuss state and regional issues, and clarify and learn about the latest Therap releases. Users from agencies in the state of Washington providing services and support in the intellectual and developmental disability community will have this platform to learn about and evaluate all aspects of Therap’s significant modules for effective fulfillment of HCBS documentation requirements.

Topics of Discussion:

  • Introductions
  • Questions / Discussion by Providers
  • Scheduling/EVV in your state
  • New IDF
  • Mobile SComm
  • Charting the LifeCourse
  • COVID-19
  • Questionnaire
  • ISP Programs


and more!

Register now to secure your spot and learn more about Therap in Washington!

Alaska User Group

Therap Services is delighted to invite all users in Alaska to join Alaska User Group. This online user group is scheduled to be held on 16th June, 2020 at 09:00 AM (AKDT). The presenters of this exciting event will be Calvin Christensen, Kevin Dierks and Seanette Lancaster. These Therap team members will be available on hand virtually to answer any technical questions and transmit the group’s consensus state needs and requirements to the Therap development team for review. Additionally, this online user group is going to primarily focus on several significant topics of interest relevant to using Therap’s I/DD software

Topics of discussion include:


  • Introductions
  • Questions/Discussion by Providers
  • Scheduling/EVV in Alaska
  • New IDF
  • Mobile SComm
  • Charting the LifeCourse
  • COVID-19
  • Questionnaire
  • ISP Programs


and more!

Register now to learn more about what Therap has for users in Alaska!

Utah User Group

Great news for Therap users of Utah! Therap has organized an upcoming “Utah User Group”, specially oriented for the agencies of the state that use Therap’s suite of applications. The user group has been scheduled for June 16, 2020 at 2:00 PM (MDT).

Know the Presenters

This exciting event will be hosted by Therap experts, 

  • Calvin Christensen
  • Kevin Dierks
  • Sarah Christiansen
  • Seanette Lancaster and
  • Robin Forbes

Therap has been organizing user groups to bring users from agencies in the same area virtually who meet to troubleshoot, network, discuss state and regional issues, and clarify and learn about the latest Therap releases. This event has been arranged to discuss on the following contents,

  • Introductions
  • Questions / Discussion by Providers
  • Scheduling/EVV in your state
  • New IDF
  • Mobile SComm
  • Charting the Life Course
  • COVID-19
  • Questionnaire
  • ISP Programs

Click here to register for the user group.

Visit Therap’s Utah state page to know more about us.

Oregon User Group

Therap is pleased to invite all Oregon users to the upcoming Oregon User Group. This online user group is scheduled to be held on 20th May, 2020 at 9:30 AM (PDT). Therap experts, Stan Higgins and Seanette Lancaster, will be the hosts of this online session. 

Through this online user group, you will get to learn about the recent enhancements and modifications to Therap modules. You will also get the opportunity to address your state requirements and regulations. We always welcome your recommendations and convey them to our designated teams. Additionally, the Q&A session will be the perfect platform to bring up any queries or concerns. 

Topics of discussion may include important Therap modules such as: 

Meet the Presenters:

Stan Higgins is Therap’s Business Development Consultant at present. He has been fulfilling this role since 2018. Stan has 22 years of professional experience working in the Developmental Disabilities sector. His past professional roles include CA in Supported Living, Day Program, Independent Living, Transportation, Job Placement, Residential and Recreation services for adults as well as Executive Director for an agency in Sonoma County. 

Seanette Lancaster is currently the Senior Training & Implementation Specialist at Therap Services. In prior to joining Therap, she had acquired more than a decade of experience as a Billing Coder/Specialist. Seanette has past professional experience working in Developmental Disability Programs in the state of Oregon.  

Register now to learn more about using Therap’s suite of applications in Oregon!

Colorado Billing Overview

Join our upcoming webinar on Billing overview for the users in Colorado scheduled for November 21, 2019, at 12:00 pm MST/2:00 pm EST. Our Therap experts Brent Hessee and Susan Allen will walk you through the webinar and answer questions that you might have.

In this webinar, they will cover an introductory overview of Billing in Colorado. The attendees are about to discover the key secret to increasing productivity, streamlining administrative tasks and becoming audit-proof.

In this webinar you will learn the five steps of Billing:

  • How to become audit-proof
  • Review the four data collection methods to produce billing
  • Review of Service Authorizations
  • Review of Utilization Reports
  • Review of Claim Management and Reporting
    • Unclaimed
    • Claim Aging
    • Reconciliation
  • Quick Peek of Billing Tools
    • Bulk Rate Change update
    • Manual Payment Posting
    • Invoice Billing

Click here to register for the webinar. Click here to know more about what Therap has in store for the users in Colorado.

Therap National Conference 2020

One of the best parts of attending Therap National Conference 2020 experience is getting the option to focus on the topics that truly impact the work your organization does. In addition to 200+ sessions spread across the event, you get to network with agencies from all over the country. These opportunities allow you the time and space to dive deep into a topic and come away with new skills and knowledge you can immediately put into work at your agency.

Keynote Speakers

1. Peter V. Berns

Chief Executive Officer,

The Arc of the United States

2. Emily Shea Tanis, PhD

Acting Executive Director,

Coleman Institute for Cognitive Disabilities, University of Colorado                                                                                                    
Register Now

Session Highlights

  • Workshop on Data Driven Outcomes (DDO)
  • Billing: Methods of Data Collection
  • Writing a Therap QA Plan for your Agency
  • Self Advocates’ Prospective Using Therap
  • Giving Access to Therap for Non-Employees
  • Internet Security for Multi-State Providers

And more

Conference Hotel Reminder

Our room block at the conference hotel is filling up quickly. If you are planning to attend, we recommend you to register and book before rooms sell out.

Conference Venue and Accommodations


By |2019-10-01T06:43:24+00:00October 1st, 2019|Categories: National Conference|Tags: , , , , |0 Comments

Therap National Conference 2020

Therap National Conference brings together Therap team along with users from all over the United States under one roof. At this event, you will get the chance to meet, exchange ideas and experiences with people from various agencies across the country.

The premier event will provide networking opportunities and users can learn how to get the most out of your documentation. Users will get to learn from dozens of presenters on topics including implementation, provider perspectives and innovative strategies with your data in Therap. There will also be breakout sessions discussing the needs of the disabilities services field as well as session tracks including module topics and targeted themes for deliberations on state-specific trends and topics. We hosted 200+ sessions in 2019 and we are anticipating over 500 attendees this time.

Some of the sessions include:

  • Internet Security for Multi-State Providers
  • Writing a Therap QA Plan for your Agency
  • Brainstorming for the Therap Support Features
  • Tracking Inservices and Training
  • Introduction to Billing: What are your Options?

and more

Therap Services provides secure, web-based documentation, communication and electronic billing services to over 5000 intellectual disability providers across the United States and over seventeen state government ID systems of care. This includes a certified EHR, HIPAA compliant Medicaid, and private billing.

Register now to be a part of Therap National Conference 2020. Avail Early Bird registration before October 3, 2019.

Click here to know more about Therap National Conference 2020.

Therap’s regional conference in Anaheim, California is in 2 weeks! Have you booked your seat yet?!

Here are five great reasons to register, today:

  • Attend this one-day event and still walk away with a wealth of knowledge
  • Learn how to maximize use of Therap’s tools and recent system developments
  • Connect with others in the Therap-California User Community
  • Share best practices
  • Enjoy a great lunch, along with five very informative session tracks!

Therap’s system is robust, I/DD providers receive many options that go beyond simply providing a software solution. Therap takes it a step further by offering expertise plus a very flexible out-of-the-box-ready documentation system that is delivered with State-specific requirements.

Therap’s HIPAA compliant software applications offer an oversight account for multi-state providers allowing them to manage data from the program level up to aggregating data across all programs and states supported. This gives organizations a tool for producing data driven outcomes, quality assurance, health and service documentation with electronic Medicaid and Third Party Billing. Therap, a software-as-a service (SaaS) solution, is a certified EHR for meaningful use.

Register now and save!

Regular registration is $129, and ends on Sep 8, 2018 (non-refundable).
Late registration is $149, and starts on Sep 8, 2018 (refundable).

Visit our California conference page for additional registration and hotel information!

Regional Conference in Anaheim, California, September 12-13, 2018

Our regional conference in Anaheim, California is just 2 weeks away. Join us for an introduction to advanced applications on Therap and learn how Therap is implemented at Regional Centers.

Therap has been supporting community service provider agencies and vendors in California since 2006, and currently thousands of individuals with disabilities in California are being supported by agencies that use Therap’s Electronic Documentation and Communication tools. This includes the full spectrum of services in California from ILS, SLS, Day and Supported Employment services to Residential and ICF, meeting State and Regional Center requirements and increasing operational efficiency.

Click here to register for the conference.

By |2018-08-30T08:55:50+00:00August 30th, 2018|Categories: Conference|Tags: , , , , , |0 Comments

Added Safety and Understanding – FREE TRAINING

We address safety in so many areas of the lives of those we serve. Here is one more opportunity to address a higher level of safety and awareness.

Understanding & Serving Together

Every day, thousands of professionals in communities around the nation have the opportunity to interact with and positively impact the lives of people suffering with mental illness and intellectual and developmental disabilities.

Public safety and law enforcement officers are often the first responders to arrive in crisis situations. Unfortunately, they have often not received the specialized training required to understand these individuals and de-escalate a potentially difficult situation.

In the spirit of “serving together” and helping everyone who serves in our communities, Relias Learning is partnering with The National Council, ANCOR, and The Arc to provide free online training to the US public safety community. The training includes ten relevant, concise, and easily accessible courses to increase awareness and understanding of this population, including how to assess behaviors quickly and respond as effectively as possible.

(Click here to go to the training page)

By |2015-05-28T15:37:18+00:00May 28th, 2015|Categories: General, Training, Uncategorized|Tags: , , , , , |0 Comments
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