Therap’s Scheduling/EVV in Hawaii

Great news for users in Hawaii! Therap Services has organized an upcoming webinar on “Therap’s Scheduling/EVV” for the provider agencies in the state. The session has been scheduled for 12th of August, 2020 at 12:00 PM (HST). Experts from our Therap services team, Kevin Dierks and Jody Traina will walk you through this online session exclusively arranged for users in Hawaii.

The Scheduling/Electronic Visit Verification (EVV) module is structured to meet the needs of states and providers who need to build staff schedules (especially for in-home and community based services), track staff hours, monitor individual service allocation and meet the upcoming Federal EVV requirements. We have designed our modules to help providers like you operate more efficiently, focus on your customers and mission, as well as make sure you are compliant with the requirements of Hawaii. Therap will most likely be the first certified EVV system used in Hawaii. Particularly for PCA Agencies, HHA Agencies, and IDD Agencies providing Personal Assistance Level I & I, Attendant Care, Respite, Nursing, PT, OT, ST, PAB, Chore and PDN. Join the webinar to  see why providers are choosing to use Therap’s Scheduling/EVV total solution rather than the “free” system still in development by MQD.

Register today to learn more about Therap’s Scheduling/EVV in Hawaii!

California Billing User Group

We are  pleased to invite Therap users of California to our upcoming online user group on the topic “California Billing User Group” which will be held on 30th of June, 2020 at 10:00 AM (PDT). This user group will give you the opportunity to virtually meet other users from different agencies of the state to troubleshoot, network, discuss state and regional issues, and clarify and learn about the latest Therap releases.

Therap’s Billing module is among one of the most exclusive and essential web-based applications offered by the organization. This electronic billing service assists provider agencies to create and send claims for the services provided to individuals. Therap experts Brent Hesse, Stan Higgins, and Dawn Gilder will walk you through the Billing module while focusing on various reports such as Utilization Report, Reconciliation Report, Eligibility Inquiry and many more.

Book your seat to know more about the Billing module by Therap!

California User Group

Therap has arranged “California User Group” for the users of the state of California to virtually meet users from different agencies of the state to troubleshoot, network, discuss state and regional issues, and clarify and learn about the latest Therap releases. The online user group has been scheduled for June 24, 2020 at 10:00 AM (Pacific Time).

Meet the Presenters

This stimulating session will be presented by our experts from Therap Services team,

  • Brent Hesse,
  • Stan Higgins,
  • Seanette Smith,
  • Robin Forbes,
  • Mike McNeely and
  • Dawn Gilder

Grab this opportunity to raise any questions or concerns to our experts!

Register today to learn more about using Therap’s suite of applications in California!

Hawaii User Group

Less than two weeks remaining for our upcoming “Hawaii User Group”! The event has been scheduled on June 23, 2020 at 10:00 AM (Hawaii Time). This online user group will be very enlightening with our adept members of Therap Services team, Calvin Christensen, Kevin Dierks, Jody Traina, Seanette Lancaster, Robin Forbes, and Dawn Gilder.

Therap has been supporting service provider agencies in Hawaii since 2007. To date over one thousand individuals with disabilities and seniors in Hawaii have been supported by an agency that uses Therap’s Electronic Documentation and Communication tools, and over one thousand staff have been trained to use the system successfully. This includes the full spectrum of services in Hawaii meeting State requirements and increasing quality and operational efficiency. 

Contents of Discussion

  • Introductions
  • Questions / Discussion by Providers
  • Scheduling/EVV in your state
  • New IDF
  • Mobile SComm
  • Charting the Life Course
  • COVID-19
  • Questionnaire
  • ISP Programs

Bring your questions and get them reviewed by the experts!

Register today to learn more about using Therap’s suite of applications in Hawaii!

Alaska User Group

Therap Services is delighted to invite all users in Alaska to join Alaska User Group. This online user group is scheduled to be held on 16th June, 2020 at 09:00 AM (AKDT). The presenters of this exciting event will be Calvin Christensen, Kevin Dierks and Seanette Lancaster. These Therap team members will be available on hand virtually to answer any technical questions and transmit the group’s consensus state needs and requirements to the Therap development team for review. Additionally, this online user group is going to primarily focus on several significant topics of interest relevant to using Therap’s I/DD software

Topics of discussion include:

 

  • Introductions
  • Questions/Discussion by Providers
  • Scheduling/EVV in Alaska
  • New IDF
  • Mobile SComm
  • Charting the LifeCourse
  • COVID-19
  • Questionnaire
  • ISP Programs

 

and more!

Register now to learn more about what Therap has for users in Alaska!

Colorado Billing Overview

Join our upcoming webinar on Billing overview for the users in Colorado scheduled for November 21, 2019, at 12:00 pm MST/2:00 pm EST. Our Therap experts Brent Hessee and Susan Allen will walk you through the webinar and answer questions that you might have.

In this webinar, they will cover an introductory overview of Billing in Colorado. The attendees are about to discover the key secret to increasing productivity, streamlining administrative tasks and becoming audit-proof.

In this webinar you will learn the five steps of Billing:

  • How to become audit-proof
  • Review the four data collection methods to produce billing
  • Review of Service Authorizations
  • Review of Utilization Reports
  • Review of Claim Management and Reporting
    • Unclaimed
    • Claim Aging
    • Reconciliation
  • Quick Peek of Billing Tools
    • Bulk Rate Change update
    • Manual Payment Posting
    • Invoice Billing

Click here to register for the webinar. Click here to know more about what Therap has in store for the users in Colorado.

Oregon User Group Meeting

Join our upcoming Oregon User Group meeting on November 7, 2019 at 10 AM (PST). All Therap Users in Oregon are invited to attend the user group session. In Oregon, we support community service provider agencies and vendors in coordination with several Oregon Counties and Oregon Licensing. The user group is scheduled to support new, interested and existing users who want to know more about the Therap suite of applications.

The user group will cover the following topics:

  • Introductions
  • Release Notes
  • EVV / Scheduling
  • OR Specific Information / Updates
  • DDO – Jason Laws
  • Priority List

 Click here to register for the user group discussion.

About the speakers:

Kevin Dierks is the Regional Director of Pacific Rim. He has been working in supporting people with developmental disabilities and the communities and systems since 1990. His experience has taken him from the front lines of program delivery to program management and systems change. He has been involved in multiple public research and initiatives involving public health, disability, technology, and human services.

Seanette Smith is a Senior Training and Implementation Specialist at Therap. Prior to joining Therap, she has worked in the Developmental Disability Program in the state of Oregon as a Personal Service Worker (PSW) Liaison/QED. Seanette has over 10 years of experience as a Billing Specialist.

Jason Laws is a Business Development Consultant who joined Therap Services in 2010. He came from North Carolina with a background in individualized support and service delivery for individuals with developmental disabilities.

Join the user group meeting to know more about Therap in Oregon.

User Group Meeting in Alaska

Join our upcoming user group meeting for the users in Alaska scheduled for September 25, 2019, at 9:30 pm EST/6:30 pm PST. The user group will be led by our Therap expert Kevin and Robin. They will walk you through therap modules and answer questions that you might have.

Discussion Topics:

  • Introductions and Overview
  • Release Notes
  • Electronic Visit Verification/Scheduling
  • Alaska Specific Information/Updates
  • Therap National Conference: Denver, Colorado Jan 28 – Jan 30, 2020
  • Bring your questions!

Know the hosts:

Kevin Dierks is currently working as the Therap Regional Director- Pacific Rim. He joined Therap’s Business Team in 2009. He has worked supporting people with developmental disabilities and the communities and systems since 1990. His experience has taken him from the front lines of program delivery to program management and systems change. He has been involved in National, Federal, State and community level public research and initiatives involving public health, disability, technology, and human services.

Robin Forbes is a Training & Implementation Specialist here at Therap Services. She joined the Therap Services West Team in 2018. She has over 25 years of experience working in the I-DD field in Delaware and Colorado. She began her career in this field as a DSP and worked her way up through management and oversight of residential, day program, employment and community services. Robin received a Master’s degree in Business Administration and Health Care Administration in 1999 from Wilmington College.

Click here to register for the user group.

Click here to know more about what Therap has in store for the users in the state of Alaska.

Oregon User Group Meeting

Join our upcoming Oregon User Group meeting on June 13, 2019. The event will be held from 11:30 AM to 1:30 PM (PDT). The event will be held both onsite and online.  Therap has scheduled this user group to support new, interested, and existing users with their Therap needs. You will learn how to get the best out of your Therap electronic documentation suite.

The user group will cover the following topics:

  • What’s new in Therap
  • New Medication Order module
  • Electronic Visit Verification (EVV) discussion
  • Employment History module
  • Case Notes – compared to ISP Data and T-Logs
  • HCBS setting compliance

and more

About the speakers:

Kevin Dierks is the Regional Director of Pacific Rim. He has been working in supporting people with developmental disabilities and the communities and systems since 1990. His experience has taken him from the front lines of program delivery to program management and systems change. He has been involved in multiple public research and initiatives involving public health, disability, technology, and human services.

Seanette Smith is a Senior Training and Implementation Specialist at Therap. Prior to joining Therap, she has worked in the Developmental Disability Program in the state of Oregon as a Personal Service Worker (PSW) Liaison/QED. Seanette has over 10 years of experience as a Billing Specialist.

Click here to join the user group discussion onsite.

Click here to join the user group discussion online.

 

User Group Meeting for Washington Users

Therap users in Washington are invited to join us for a discussion on Washington specific issues, concerns and any upcoming changes in regulations from the Developmental Disabilities Administration (DDA) of Washington.

Join our upcoming quarterly User Group meeting for users in Washington which will take place at Kittitas Interactive Management, 6 S 2nd Street, 5th Floor, Yakima, WA 98902. You may also join the user group meeting online by clicking here.

Scheduled topics to discuss:

  • New Features/System Updates
  • Upcoming Webinars
  • Two-Factor Authentication
  • Self Password Reset
  • Report Library
    • New Module Role: Assigned Report View
    • Assign Users to Report
    • Assign Reports to User
  • Crosswalking documentation to make audits easier
  • Medication Review
  • Scheduling/EVV Module
  • National Conference for 2019
  • Bring your questions, and we will review them!

Therap has been supporting community service provider agencies and vendors in the State of Washington since 2007, and currently, thousands of individuals with disabilities in Washington are being supported by agencies that use Therap’s Electronic Documentation and Communication tools.

Click here to register for the user group meeting onsite and click here to register for the user group meeting online.

Go to Top