LiveHelp Support

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LiveHelp Support 2017-03-13T06:12:23+00:00

Not a Therap User? Contact sales for information

To contact a LiveHelp support agent, please log into your Therap user account Secure Login

Are you unable to log in?

Please note that, due to security reasons we are unable to provide users with their login information.

If you are a regular Therap user,

  • Please check if the ‘Caps Lock’ key on your keyboard is the way you need it (turned on or off) while entering the login information
  • Please contact the provider administrator of your agency to review your login credentials.

If you are a Super Administrator, are unable to login to your account, and there is no other Super Administrator able to re-set your password at the agency, requesting access to your Therap account is a multi-step process. To get started, submit a Password Reset request form

Nebraska Non-Specialized providers

Login Instructions were included in the letter sent to you by the State of Nebraska. There is more information at: https://www.therapservices.net/nebraska/nebraska-non-specialized-providers/.

There is also a link on that page for you to request a password reset.

Have a Therap question and need step-by-step instructions?

Use Therap Search. Use a detailed search question for better results.

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Want to enhance your Therap experience?

Check out more Therap modules

Contact sales for information