Documentation and EHR Software Built for I/DD, HCBS, and LTSS Providers and Governments
More than 15,000 providers, along with 20 state and local governments, trust Therap to document services, pass audits, and bill accurately. Our goal is to help you streamline compliance, improve communication, and save time to focus on what matters most: improving the lives of people receiving support.
The Numbers Behind Our Impact
70+ Integrated Tools for Human Services
Document a variety of health data and create detailed reports with Therap's EHR.
Support individuals, families, and your team's efforts to help people reach their good life.
Prevent recoupments and simplify billing processes from service documentation to claim reconciliation with Therap's billing tools.
Report incidents and accidents through a complete workflow that streamlines the investigation process for critical incident management.
Track and manage the services individuals receive with tools built for agencies and state governments.
Build schedules, track staff hours, and meet federal EVV requirements with Therap's EVV solutions.
Loved by Our Users
WESCO Industries
We have staff with differing technological levels of ability and I feel like the benefit [of Therap] is, it's pretty straightforward and easy to train on. The ease and staff usability – it's a big thing.
Dream Life Destiny
It is one of the best service companies I've ever had in my life. The support system that is in place is fantastic... I have never had an organization that's that responsive.
Dungarvin
Our staff have a lot on their plate. To have [documentation] be more efficient for them and not take up so much time, they can spend more time supporting the individuals and helping them live their best lives.
Ablelight
Being a multi-state provider, [Therap] has allowed us to communicate and share data in real-time. Before, people were traveling to go help [with] audits. With Therap, you can run a report and save money on travel. It has helped really centralize some of the oversight.
COF Training Services, Inc.
If I have an individual who is needing my assistance, I can log into Therap and I have all of the information I need to know at my hands. It doesn't matter where I am – all I have to do is get on my phone and, log into Therap, and I have that information in real-time.
Mainstay Life Services
[Therap] has allowed us to expand and grow in ways that I don't even think we predicted. The most valuable thing that it's offered is the information that we can get from it. All that data that we're collecting, we're able to use in so many different ways.
What Services Do You Deliver?
Therap is designed to support a wide range of human services, offering adaptable tools to meet a variety of documentation needs.
Therap Ratings and Reviews
Frequently Asked Questions
What is Therap?
Therap is an electronic health record and documentation platform built specifically for I/DD, HCBS, and LTSS providers and governments. More than 15,000 provider agencies and 20+ state and local governments use Therap to document services, pass audits, bill accurately, and coordinate person-centered care — all in one system, purpose-built for human services rather than adapted from a general medical or home-health platform.
Who uses Therap?
Therap is used by human services agencies of every size — from agencies supporting under ten people to large multi-state providers — as well as by more than 20 state and local government agencies that rely on Therap for oversight, quality assurance, and statewide reporting. Whether you're a direct service provider, a case management agency, or a state DD/ID agency, Therap is built to fit how your organization actually works.
How much does Therap cost?
Therap’s pricing starts at $130 per month for agencies supporting a small number of individuals. Above that, cost is calculated per individual supported per year and depends on how many people you serve and which modules you enable.
Is Therap HIPAA compliant?
Yes. Therap is built HIPAA-compliant from the ground up, with dedicated IT security and operations teams overseeing data protection.
Does Therap work on mobile?
Yes — Therap has a mobile app available for Apple and Android that lets support staff document in real time: Daily Notes, ISP data, medication administration, and more, right from a phone or tablet in the field.
What security certifications does Therap maintain?
Therap completes an annual independent SOC 2 Type II assessment covering security, availability, processing integrity, confidentiality, and privacy, and is hosted in ISO 27001-certified data centers.
Is Therap support included?
Yes. Therap’s online training and online support are included in every subscription at no additional cost, this starts with implementation assistance to get your agency live and continues with ongoing support.
Is Therap only built for large agencies?
No. Therap is built to be a flexible system that can benefit some of the largest providers in the country, as well as small agencies supporting as few as one person. Implementation and training scale to your agency's size, not a one-size-fits-all rollout.