Video - Why Therap is an ideal workplace by Nadine Sturgess

Billing Support Specialist

Therap Services, the national leader in online electronic health records and documentation for people with developmental disabilities is seeking an individual to fill the position of a Billing Support Specialist.

Primary Responsibilities:

  • Train and consult customers that use the Therap Billing module and
    guide them on billing set up and utilization of the software
  • Provide live customer support via computer, over conference formats
    and over the phone
  • Advise customers on billing practices using Therap software and
    troubleshoot claims processing
  • Work both independently and remotely and as part of a diverse and
    dynamic national and multinational organization

Hear from Billing Specialist, Toni-Ann Larnaitis:

Video - What inspired me to join Therap by Toni-Ann Larnaitis

Skills Required:

  • Must have strong interpersonal and communication skills along with
    good decision making capability
  • Basic understanding of billing and claims data
  • Excellent communication skills (both written and speech)
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.),
    web applications andEmail clients


  • Experience working as a House Manager, Billing Staff, Accounting Associate
    or equivalent in the developmental disability field
  • Willingness to work flexible hours
  • Basic administrative skills
  • Must have experience using Therap applications
  • Claims or EDI experience preferred
  • Interest in computers, social media, developmental disabilities,
    marketing, teaching, traveling, public speaking and presenting

If this sounds like the job for you or if you have previously sent in your resume and now feel that this new position could be the right one for you, please send in your updated resume, and a note, telling us why you would be the perfect addition to the Therap team.

Therap is an affirmative action equal opportunity employer.

Apply via Email

Please print and complete all pages of the PDF application and email at along with your resume.