Last updated: February 23, 2021
Please review this Policy carefully before sharing information with us so you understand our privacy practices. By using our website, communicating with us, agreeing to have your agency or company use the Services, attending one of our events or trainings, or registering to receive information from us, you agree to the terms of this Policy.
Under our Policy, “personal information” is any information that identifies or can be used to contact a particular individual. As we are a business-to-business company, the personal information that we typically collect directly from you is limited to the information that can be found on a business card—name, business name, position, address, email address, and telephone number. We also collect information relating to your attendance at events/trainings, inquiries and communications received from you, and your agency or company’s agreement to use the Services. The specific types of personal information we may process include:
Please note that we may aggregate or anonymize the foregoing types of data such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.”
Like most websites, we use the various technologies to automatically collect the following types of information about you:
The information collected through these technologies may be combined with personal information or aggregated with other information on website visits.
We use the personal information we collect from you for the following purposes:
To provide the services contracted for by your business or employer;
To provide customer support services, and to verify, investigate, and respond to any claims, problems, or requests you may make relating to the Services;
To provide you with trainings for which you have subscribed;
To register you for and provide you admittance to Therap events at your request;
To provide you with information regarding Therap, the Services, and events and trainings, as well as other information that you may request from us;
To administer user profiles for your business or employer in our Services;
To enforce our terms of service or agreement with your company or employer;
To prevent or detect hacking activities, security breaches, or safety risks in connection with our website and the Services;
To send service announcements and messages;
To aggregate information to generate anonymous statistics regarding use of our website or Services;
To develop, update, and improve our Services and services;
To optimize your experience on our website and ensure that our content is presented to you in the most effective manner;
To send you promotional or marketing communications and solicitations, track your marketing preferences, and for our internal marketing purposes;
To create anonymous summaries of reports and other relevant data for the governmental agencies responsible for the care of “care recipients” (as defined in the User Agreement);
To notify you about changes to our website, including material changes to this Policy;
To provide you with surveys or otherwise solicit feedback regarding the Services; and
To perform other functions as otherwise described to you at the time of collection or that you otherwise consent to.
Please note that if you signed up to receive promotional emails from us, you may opt out of receiving such communications by following the “unsubscribe” link at the bottom of the email or by calling 1-866-THERAP-0.
When the information we collect is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.