Online Documentation, Reporting and Communication Software Suite for Providers Supporting People with Developmental Disabilities

Therap’s software suite is relevant to all the different kinds of service organizations that support and care for people with intellectual and developmental disabilities. Therap is used in over 1,000 agencies at the moment, in small agencies serving as few as one individual to multi-state providers serving thousands of individuals. The modules can be categorized under Individual Support, Staff Support and Billing and Attendance Support.

Inherent advantages in the electronic system:

Staff Support

Therap’s Staff Support application provides tools that facilitate the monitoring and management of information regarding staff training and certification (Training Management System). It allows agencies to manage total work hours of employees by setting up weekly and monthly schedules (Staff Scheduling). Staff members can maintain and share quick and simple to-do lists among other staff members (Calendar). Read More

Billing/Attendance Support

Therap’s Billing Support application has been designed to help providers track services given to individuals and the amount that is to be billed for each service. It supports Electronic Billing which allows for direct submission of claims to Medicaid. Using Therap’s Billing modules users can create Service Authorizations, track billable and non-billable service units, send single or multiple professional claims with Electronic Billing and view claim status. Read More

Therap’s benefits include its availability everywhere where there is a computer or device able to connect to the Internet and run a web browser like Firefox, Internet Explorer, etc. To read a detailed account of how Therap benefits agencies, click here.

Therap’s Customer support

Therap also provides extensive customer support and training services to its users. We have a specialized Training and Implementation team which consists of people with a background in this industry, and thus, are able to communicate with you effectively on your needs and issues. Our software and database designers sometimes also appear on Live Help to help you out. This involvement with the customers keeps everyone aware of what the users require, and in turn, helps build a better product. To assist in Training, Therap provides Guides and interactive learning tools that is not only effective, but fun too. Please visit the Customer Support page to learn more about these services and others.