Employee and Job Applicant Privacy Notice for California Residents

Last updated: November 19, 2025

Employee, Contractor, and Job Applicant Privacy Notice for California Residents

This Notice at Collection is provided pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”). It applies to job applicants, employees, or contractors that reside in California and provides details regarding the types of personal information that Therap Services, LLC and its affiliates (“Therap,” “we,” or “us”) collects when you interact with one of our digital properties, such the one from which you are viewing this page.

Categories of personal information about consumers to be collected. * No sensitive personal information about consumers will be collected for the purposes of inferring characteristics about those consumers. **None of the information described in this Notice at Collection is “sold” or “shared” (as those terms are defined by the CCPA).	Identifiers and personal information, such as your name, email address, phone number, physical address, and other personal information included in your resume or other documentation uploaded through the job applicant form on our website or that you otherwise provided to us through an interaction with our website. Automatically collected device or internet-based activity, such as unique personal identifier, browsing history, search history, information on a consumer’s interaction with our website, page views, or click tendencies
The business purposes for which the above categories of personal information are collected and used.	Facilitating the purpose for which you are accessing our website, such as processing a job application you submitted. Providing and optimizing your experience on our website and ensuring that our content is presented to you in the most effective manner. Engaging in analytics regarding use of our website by users for the purposes of marketing to current or potential clients. To help maintain the safety, security, and integrity of our website. Preventing and detecting fraud, hacking activities, security breaches, and other unlawful activities in connection with our website. Enforcing our agreements and complying with our legal or regulatory obligations.
The criteria used by Therap to determine the period of time such personal information will be retained	Therap will retain the personal information it collects and uses so long as it has a legitimate business need to do so, or as required by law (e.g., for tax, legal, accounting, or other purposes), whichever is the longer.

To learn more about our online and offline practices in connection with the collection, processing, and disclosure of personal information relating to California job applicants, employees, or contractors, continue to read our Privacy Notice below.

Privacy Notice for California Job Applicants, Employees, and Contractors

We understand the importance of privacy to our job applicants, employees, and contractors. We take our responsibility to protect their information seriously. Pursuant to the CCPA, this privacy notice (the “Notice”) provides information regarding the categories of information we collect online and offline from job applicants, employees, and contractors who reside in California and the purposes for our collection of those categories of information.

Categories of Personal Information We Collect

As defined by the CCPA, “personal information” includes any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. It does not include publicly-available information from government records, certain regulated information, information made available to the general public, or information that has been de-identified or aggregated.
In the past 12 months, we have collected the following categories of personal information from consumers (as that term is defined by the CCPA) acting as a job applicant, employee, or contractor, and disclosed such information to the following categories of parties for the business purposes described below.

Categories of PI Collected	Examples	Categories of Parties to Whom Disclosed
Identifiers	Real name, alias, postal or mailing address, email address, telephone number, Social Security Number, driver’s license or state identification card number	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants Vendors that perform background checks and other Human Resources services Professional advisors (accountants, lawyers, and auditors) Former employers and references of our job applicants If you are an employee or contractor, benefits providers, retirement/pension providers, service providers conducting personnel training, financial institutions and payment processors
Personal information types listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	A name, signature, Social Security Number, physical characteristics or description, address, telephone number, driver’s license or state identification card number, education, or employment information Some personal information included in this category may overlap with other categories.	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants Vendors that perform background checks and other Human Resources services Professional advisors (accountants, lawyers, and auditors) Former employers and references of our job applicants If you are an employee or contractor, benefits providers, retirement/pension providers, service providers conducting personnel training, financial institutions and payment processors
Internet or other similar network activity	IP addresses, access logs, browsing history, search history, and usage history with respect to job applicant portals or systems	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants
Sensory data	Audio recordings, voicemail, or similar information	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants Analytics and marketing/advertising vendors and service providers Organizations with whom you have a relationship or are affiliated, such as your employer Our affiliates or commercial partners Financial institutions and payment processors Professional advisors (accountants, lawyers, and auditors)
Legally protected classification characteristics	Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religion, age, disability, medical or mental condition, military status, familial status	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants
Professional or employment-related information	Information regarding prior job experience, positions held, names of prior supervisors	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants Vendors that perform background checks and other Human Resources services
Pre-Hire Information	Job application, resume, background check results, drug test results, job interview notes, and candidate evaluation records	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants Vendors that perform background checks and other Human Resources services
Consumer-Provided Education Information	information from resumes regarding educational history; transcripts or records of degrees and vocational certifications obtained	IT and cloud/hosting service providers, such as our email providers, business application providers, managed services providers and IT consultants Vendors that perform background checks and other Human Resources services

Therap is an equal employment opportunity employer and does not discriminate against employees based on gender, race, race, color, creed, religion, sex, pregnancy, national origin, marital status, disability, age, sexual orientation, disability, genetic information or testing, HIV-positive status, veteran’s status or military status, or any other status protected by applicable federal, state or local law.
Please note that we may also use, disclose, or transfer your information in connection with the sale, merger, dissolution, restructuring, divestiture, or acquisition of our company or its assets. We may also disclose your personal information in response to a court order, subpoena, search warrant, law, or regulation. Finally, we may “aggregate” or “deidentify” information from you pursuant to the CCPA, in which event the information is no longer “personal information.”

Collection of Personal Information

Therap collects the above-identified categories of personal information from the following sources:

Direct collection: We collect information directly from you when you choose to provide it to us by filling out forms, participating in an interview or other applicant process, or otherwise directly providing the information to us. If you are an employee or contractor, we collect information directly from you when you perform your job duties.
Third Parties: We collect information about you from third parties who support our Human Resources and job application process, including recruitment agencies, background check vendors, and other hiring technologies. We may also collect information from your former employers or references contained in your job application. We collect information about you from third parties who support employee benefits services, wellness and insurance vendors.
Indirect and technology-based collection: We also collect certain information from you indirectly when you access or interact with our websites, applications, IT systems, network, or other digital properties. Therap collects certain identifiers (such as IP addresses) and internet and similar network activity (such as website usage data) from you indirectly using cookie, pixels, and passive tracking technologies.

Business or Commercial Purposes for Collecting and Disclosing Personal Information

We collect and use your personal information for the following purposes:

To consider job applicants for current and potential future employment opportunities.
To evaluate job applicants’ employment applications and corroborate the information contained in the applications and any supporting documents.
To schedule job applicants for interviews and communicate with them about their application and employment opportunities.
For all employment-related purposes, including (but not limited to): (1) administration and coordination of benefits; (2) payroll and reimbursement; (3) performance reviews, promotions, disciplinary actions, and other Human Resource functions; (4) to administer and facilitate employees’ performance of their job duties; and (5) any other employment-related purpose.
To negotiate, perform, and review any contracts with, and services being provided by, service providers.
Keeping records of our interactions and communications with employees.
Protecting our operations, rights, privacy, safety or property, or that of our employees or other parties.
To comply with applicable laws, regulations, and legal process.
To keep a record of our interactions and communications with job applicants, employees, and contractors.
As otherwise necessary or useful for us in conducting our business, provided the use is permitted by law.
For the protection of our operations or those of any of our affiliates, or to protect our rights, privacy, safety or property, or that of our affiliates, employees, or other parties.
In any other way we may describe when you provide the information.
For any other purposes with your consent.

Applicable Retention Periods

For each category of personal information identified above, we will retain your personal information only for as long as necessary to fulfill your requests or the purposes for which it was obtained, as set forth in this Privacy Notice. The criteria used to determine our retention periods include (i) to fulfill the purpose for which the information was collected, (ii) for as long as we have an ongoing relationship with you, and (iii) as required by a legal obligation to which we are subject.

Sensitive Personal Information

Therap does not collect “sensitive personal information” (as defined by the CCPA) for the purposes of inferring characteristics about California consumers. Accordingly, Therap treats such information as “personal information” consistent with applicable provisions of the CCPA.

Sale or Sharing of Personal Information

In the past 12 months, Therap has not “sold” any categories of personal information or “shared” any such information for the purposes of cross-context behavioral advertising (as those terms are defined by the CCPA). Likewise, Therap does not have actual knowledge of any sales or sharing of personal information regarding minors under 16 years of age.

Your Rights Under the CCPA

Subject to exceptions, the CCPA provides California residents with the rights discussed below. For convenience, and as required by the CCPA, we explain how you can exercise those rights, to the extent they are applicable.

1. Right to Know. You have the right to request that we provide you certain information about our collection and use of your personal information during the past twelve (12) months (or longer, as permitted by the CCPA). Specifically, you may request that we disclose (in whole or part):

The categories of personal information we collected about you;
The categories of sources for the personal information we collected about you;
The business and commercial purposes for collecting (or selling or sharing, if applicable) your personal information;
The categories of third parties to whom we disclose (or sell or share, if applicable) your personal information;
The specific pieces of personal information we collected about you;
If we disclosed your personal information for a business purpose, the categories of personal information received by each category of third party; and
If applicable, the categories of personal information that we sold, and for each category, the categories of third parties whom such information was sold.

As noted above, you have the right to request that we provide copies of the specific pieces of personal information we collected about you. If a verifiable consumer request is made, and subject to any exceptions or limitations under the CCPA, we will take steps to deliver the personal information to you either by mail or electronically. If we provide the information to you electronically, it will be in a portable and readily useable format, to the extent technically feasible. Consistent with the CCPA and our interest in the security of your personal information, we will describe, but may not provide copies of, certain personal information we may receive about you (e.g., driver’s license number, other government-issued identification number, financial account number, health or medical identification number, account password, or security questions or answers) in response to a CCPA request, to the extent any of those items are in our possession.

2. Right to Request Deletion. You have the right to request that we delete personal information we collected from you, subject to any exceptions or limitations under the CCPA.

3. Right to Correct Inaccurate Information. If we maintain inaccurate personal information about you, you have the right to request that we correct that inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.

Consumers in California also have the right to opt-out of (i) the sale of personal information, or (ii) the sharing of their personal information for the purposes of cross-context behavioral advertising (as defined in the CCPA). California consumers also have the right to limit the use or disclosure of sensitive personal information by the business if such information is used or disclosed for certain purposes, as required by the CCPA. Because Therap does not engage in any of the foregoing activities, these rights are not available.

Exercising Your Rights

To exercise the rights described above, you—or someone authorized to act on your behalf—must submit a verifiable consumer request to us by sending an e-mail to: privacypolicies@therapservices.net with the subject line: “CCPA Request” or calling us at 1-866-THERAP-0. Your request must include your name, email address, mailing address, phone number, the nature of your inquiry and the context in which we may have received your information. If you are an agent submitting a request on behalf of a consumer, we may request that you submit a signed permission from the consumer authorizing you to make the request. In order to protect the privacy and data security of consumers, the verifiable consumer request must: (i) Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative of such consumer; and (ii) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

As indicated above, please be aware that the CCPA provides certain limitations and exceptions to the foregoing rights, which may result in us denying or limiting our response to your request. You may only make a verifiable consumer request to know twice within a 12-month period. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We may also request that you provide additional information if needed to verify your identity or authority to make the request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you or the consumer on whose behalf you are making the request.

Response Timing and Format

The CCPA requires us to respond to a verifiable consumer request within forty-five (45) days of its receipt; however, we may extend that period by an additional 45 days. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response via e-mail. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request, provided that you may request disclosure beyond the 12-month period as permitted by the CCPA. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For requests to know specific pieces of information collected about you, we will select the format of our response; the format will be readily useable and should allow you to transmit the information from one entity to another. We will not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing the request.

Our Commitment Not to Discriminate

Consistent with the CCPA, we will not discriminate against you for exercising any of your CCPA rights by:

Retaliating against you, as an employee or applicant, for exercising your rights.
Denying you goods or services.
Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Providing you a different level or quality of goods or services.
Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to this Privacy Notice

We reserve the right to amend this Privacy Notice at our discretion and at any time. If there are changes to this Privacy Notice, we will post them here and update the “Last Updated” date at the top of this document. Continued use of this website after any changes is deemed to be acceptance of those changes. Please check this page periodically for updates.

Contact Us

Therap Services, LLC
Attn: Privacy Department
Address: 333 Kennedy Drive, Suite R101, Torrington, CT 06790-3060, USA.
Phone: 1-866-THERAP-0
Email: privacypolicies@therapservices.net