Business Development

Our ideal candidate has hands on experience as a Therap User, strong knowledge of the Human Services field and the ability to sell. The majority of our business development/sales team had been Therap users and leaders in the human services field before coming to work for Therap. She/he should be ready to accept a challenging job that combines sales, teaching, consulting and computer skills.

Primary Responsibilities:

  • Work under supervision of Regional Sales Director
  • Respond to potential customer inquiries with formal and informal presentations
  • Communicate the value of Therap solution with prospects and clients
  • Develop thorough understanding of each account’s industry and business
  • Maintains accurate records of customer contacts including emails, invoices, and delivery of support services
  • Close sales of Therap products the upgrade clients use of Therap
  • Builds relationships at all levels within organizations

As Needed:

  • Conducts cold calls, network, prospect and qualify account opportunities
  • Attends and presents at industry conferences
  • Provide on-site training to users
  • Provide live customer support in person, via computer, at conferences and over the phone
  • Work both independently and remotely and as part of a diverse and dynamic national and international organization

Skills Required:

  • Must have strong interpersonal and communication skills along with good decision making capability
  • Excellent communication skills (both written and speech)
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.), experience with web applications (Zoom, and Salesforce) preferred, along with proficiency with Google applications
  • Must have the ability to successfully develop and execute a winning sales strategy
  • Proficient in maintaining of prospect tracking documentation for new sales opportunities and to managing and documenting oversight of implementation of new clients
  • Excellent in developing and maintaining relationship with the current customer base and should be able to use consultative and sales skills to clearly understand customers’ business requirements and recommend the Therap solutions that will solve their business need


  • Experience working in management positions in the Human Services field
  • Willingness to work flexible hours
  • Experience of using Therap applications
  • Interest in technology, social media, marketing, teaching, travel, public speaking, and presenting