Video - What inspired me to join Therap by Tricia Woods

Training and Implementation Specialist

Therap Services, the foremost provider of online electronic health records and documentation for individuals with developmental disabilities, is currently seeking a qualified candidate to assume the role of a Training & Implementation Specialist.

Primary Responsibilities:

  • Manage new provider implementation activities, assisting clients with set-up decisions based on Therap knowledge.
  • Organize and conduct regular online meetings throughout the implementation process.
  • Train and consult service providers, families, self-advocates and anyone else using Therap.
  • Provide support & guidance to service professionals across our customer base that use Therap software.
  • Guide the customers on utilization of the software using live customer support, webinars and workshops.
  • Communicate customer feedback to the respective teams to help design a better system and innovative training materials.
  • Work from home as part of a diverse and dynamic national and multinational organization.

Hear from Training & Implementation Specialist, Katy Lily:

Video - How we are Improving Lives with Therap by Katy Lily

Skills Required:

  • Outstanding communicator with strong interpersonal skills.
  • Organizing and coordinating skills with good decision making capability.
  • Responds promptly to customer needs, ensuring a personalized and helpful support experience.
  • Proficient in the use of Google Suite or Microsoft Office (Word, Excel, PowerPoint, etc.), Web Applications and Email clients.
  • Find creative problem solving, fulfilling & challenging.

Preferences:

  • At least 3-5 years experience working in human service or equivalent in the developmental disability field.
  • Experience of using Therap applications is highly recommended.
  • Interest in developmental disabilities, teaching, public speaking and presenting.

If this job opportunity appeals to you or if you have previously submitted your resume and now believe that this new position could be a perfect fit, please send us your updated resume, along with a note elaborating on why you would make an excellent addition to the Therap team.

Therap is an affirmative action equal opportunity employer.

Apply via Email

Please print and complete all pages of the PDF application and email at hrus@therapservices.net along with your resume.

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Apply via Form