Letisha Ulmer

Assistant Director of Quality Assurance

Letisha joined the Therap Training and Implementation team in 2014. She has worked in the Human Services field since 2008 in the state of New York where she filled professional roles including the Therap administrator, a residents’ benefits clerk and a day habilitation secretary. She was responsible for implementation of the Therap system across agency programs, maintaining written agency-specific training manuals and ensuring all new employees were trained in use of the Therap system. Letisha has presented at several New York Regional Conferences and Conventions including those hosted by Therap and NYSACRA. She is a skilled trainer and is well versed in CMS and OPWDD regulations and documentation requirements.

Letisha received an Associate in Applied Science degree from Jamestown Business College, and a Bachelors of Business Administration degree from Jamestown Business College in 2009.