EHR & Documentation Software Built for IDD Providers
Unify person‑centered planning, health/clinical, and billing on a single platform built for developmental disability provider agencies.
Supporting individuals with intellectual and developmental disabilities requires a flexible, reliable system that connects direct support professionals, managers, and administrative leadership. Therap offers software tailored to the unique operational needs of IDD agencies. From logging shift notes to processing claims and tracking Individual Support Plan outcomes, Therap reduces administrative friction so your staff can dedicate more time to supporting individuals.
How Therap Supports IDD Services
Residential Habilitation & Group Homes
Capture real‑time daily shift logs, track Medication Administration Records (eMAR) with automated alerts, and manage critical incidents through structured workflows to maintain accurate health records and streamline reporting.
Day Programs & Community
Log attendance with time‑stamped verification, record outcome and skill development directly against Individual Support Plan goals, and track transportation and community outing schedules.
Home & Community‑Based Services (HCBS) / In‑Home Supports
Meet state and federal Electronic Visit Verification (EVV) requirements using GPS‑enabled tracking, utilize Charting the LifeCourse tools to inform person‑centered planning, and securely share progress and medical updates via HIPAA‑secure communication tools.
Intermediate Care Facilities (ICF/IID)
Maintain in‑depth health and therapy tracking, support Interdisciplinary Team (IDT) coordination through centralized clinical documentation, and simplify regulatory compliance with searchable, surveyor‑ready audit trails.
Impact
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Elevate Person‑Centered Care: Connect daily shift documentation directly to Individual Support Plans (ISPs) and Charting the LifeCourse frameworks, helping individuals direct their own goals.
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Protect Revenue & Billing Cycles: Turn daily progress notes and service logs directly into billable claims, shortening reimbursement timelines and lowering claim rejection rates.
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Strengthen Safeguards & Health Oversight: Receive immediate alerts for medication changes, health trends, or incident reports to maintain individual safety across every service location.
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Simplify Compliance & Audit Preparation: Access centralized records, timestamps, and service history to satisfy state and federal HCBS waiver requirements.
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Unify Field & Office Staff: Keep direct care professionals, managers, and administrators connected through real‑time communication tools and mobile access.
Hear From Agency Leaders
Having a platform designed specifically for the IDD population has been tremendous because so much thought has gone into that population versus just an electronic health record system that might be used by any hospital or clinic.
Vice President of Special Projects
There is no better electronic health record for IDD services.
Assistant Director of Operations
Therap has many benefits over other EHRs as it was developed for the IDD community and the Therap team is very responsive to provider feedback for improvement.
Chief Program Officer
Therap Ratings and Reviews
Frequently Asked Questions
How does Therap help IDD providers maintain compliance with state HCBS waiver regulations?
Therap builds state‑specific templates and reporting formats into the software. Built‑in verification rules, required fields, and integrated Electronic Visit Verification (EVV) align daily documentation with state Medicaid and waiver standards automatically.
Can direct care staff record documentation offline or on mobile devices during community activities?
Yes. The Therap Mobile Application enables direct support professionals to log shift notes, track ISP goals, log EVV visits, and review health details on smartphones or tablets while supporting individuals in the community or work settings.
How does Therap link daily documentation to Individual Support Plans (ISPs)?
Therap connects overarching plan outcomes directly to daily service delivery through integrated ISP Program and ISP Data tools. Plan goals are configured into actionable daily tasks, allowing direct support professionals to log real‑time progress against specific, measurable outcomes right from their shift notes or mobile devices.
Is Therap flexible enough to support multi‑site or multi‑state agency operations?
Yes. Therap allows multi‑site and multi‑state organizations to maintain central oversight while customizing documentation forms, user permissions, and billing rules to match specific regional guidelines.