Therap's Mobile App for IDD & HCBS Service Providers
Contact UsTherap's mobile app lets direct support professionals document at the point of care from a phone or tablet — wherever the person they support happens to be. Whether that's in a family home, on a community outing, or at a job site, your team's documentation stays as mobile as they are.
Therap’s Mobile App is Available for Apple and Android.
Functionality
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Daily Notes
Capture shift notes the moment they happen.
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Goal & Outcome Tracking
Collect real-time data on individual progress.
See the full Goal & Outcome Tracking page -
Individual Financial Transactions
Record expenditures and receipts on-site.
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Medication Administration (MAR)
Ensure safety and accuracy by viewing and recording medication passes at the point of care.
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Secure Communications
Keep your team connected with HIPAA‑compliant messaging.
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Video Documentation
Capture visual context of progress and milestones.
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And More!
“It's nice having the mobile app. Our DSPs appreciate the fact that when they go on medical appointments, they can just pull that information up right there at the touch of a button. You can just enter your information right there on the spot.”
System Analyst & Intake Coordinator
Benefits
Save Time
Eliminate the “end-of-shift” paperwork scramble. Staff can document at the point of care, reducing administrative burnout.
Improve Communication
Integrated messaging and real-time notifications ensure that managers and clinicians stay informed, no matter where they are.
Document from Anywhere
Our Offline Mode allows staff to work without an internet connection and sync later.
Hear From Our Users
Steve Higginson
Nursing Director for State Institution,
Aging and Disability Services Division
We had an extended internet outage a couple of months ago, and we were still able to do documentation during that because we had the mobile app access.
Russell Peterson
Chief Executive Officer,
Dream Life Destiny
Having a mobile application where we can collect the data, aggregate it later, and use that data to make improvements on our services is one of the keys behind what we have with Therap.
Therap Ratings and Reviews
Frequently Asked Questions
What devices is the Therap Mobile App available on?
The Therap Mobile App is available for download on both the Apple App Store (for iOS devices) and the Google Play Store (for Android devices). It is optimized for both smartphones and tablets.
What kind of daily tasks can my team complete on the Therap Mobile App?
The Therap Mobile App enables access and data entry for essential documentation including Daily Notes (T-Logs), Goal and Outcome Tracking (ISP Data), MAR, Scheduling/EVV, Secure Communications (SComm), Case Notes, Time Tracking, and more.
How does the Therap Mobile App protect PHI?
Therap’s Mobile Application does not store any information locally on devices. Access to the Mobile Application requires secure login, and both Two Factor Authentication (2FA) and Biometric Authentication are available as well. After logging in, your session automatically times out if you are inactive to limit access to PHI.
Is the Therap Mobile App HIPAA compliant?
Yes. Therap’s Mobile App is HIPAA compliant. All data transmitted through the app is
encrypted. No Protected Health Information (PHI) is stored locally on the mobile device,
ensuring that individual data remains secure even if a device is lost or stolen.
See the full Security
page
Does the app support Electronic Visit Verification (EVV)?
Yes. The app includes an EVV module that uses GPS location and time-stamping to verify
service delivery, helping your agency stay compliant with state and federal
requirements.
See the full EVV
page
Can I use the app without an internet connection?
Therap offers an Offline Mode for specific modules, allowing staff to enter documentation without a signal. Once they’re back in a Wi-Fi or data zone, the app syncs the data automatically.