DSP Documentation Software Built for the Frontline
Give Direct Support Professionals a simple, mobile-first way to document care — without slowing down the support they provide.
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Therap's DSP documentation software is a mobile-first system that lets Direct Support Professionals (DSPs) at IDD and HCBS provider agencies record shift notes, health data, medications, incidents, and goal progress at the point of care. DSPs are the backbone of daily care, but many are stuck documenting on paper or juggling multiple disconnected tools while trying to focus on the people they support. Therap is built to be fast and intuitive for frontline staff, so documentation supports the work instead of competing with it.
DSP Documentation Capabilities
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Mobile-First Shift Documentation
Log daily notes, activities, and observations directly from a phone or tablet during support.
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Goal & Outcome Tracking
Record progress against Individual Support Plan (ISP) goals as part of normal daily documentation. See the full Goal Tracking page
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Health Tracking & Medication Administration Record
Capture vitals, health observations, and medication administration through the eMAR without needing a separate system. See the full MAR page
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Incident Reporting
Log incidents from the point of care, with guided workflows that make sure the right information is captured the first time. See the full Incident Reporting page
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HIPAA-Secure Team Communication
Flag concerns or hand off information to the next shift easily.
And More!
Benefits of Therap for DSPs
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Built-In Staff Training: Onboard new DSPs with self-paced courses, module simulators, short how-to videos, and step-by-step visual guides, or bring Therap courses into your own LMS with Course Cloud.
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Keep Staff Focused on Support: Minimize time spent on paperwork so DSPs can spend more time with the people they support.
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Improve Documentation Accuracy: Structured entry reduces missing information and inconsistent notes compared to paper logs.
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Support Staff Retention: Give DSPs tools that make their job easier, not harder, which can help reduce turnover.
What Providers Say About Therap for DSPs
A lot of our DSPs appreciate the fact that when they go on medical appointments, they can just pull that information up right there at the touch of a button. You no longer have to carry that big binder wherever you go.
When you think about a DSP shift, 95% of it should be client facing. That is our goal, and Therap has really helped with that.
As soon as staff start their shift, they are able to read the goals and see the tasks that need to be done. It really gives them a guide on how to support the individuals during the day.
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Frequently Asked Questions
What is DSP documentation software?
DSP documentation software is a system Direct Support Professionals use to record shift notes, health data, medication administration, incidents, and goal progress for the people they support. Therap's DSP documentation software is built for IDD and HCBS providers and works on a computer, phone, or tablet at the point of care.
How long does it take to train a new DSP on Therap?
Therap's guided, structured screens are designed to be intuitive, which reduces training time compared to paper documentation or less structured systems.
What training resources does Therap offer for DSPs?
Therap offers a wide range of training resources for DSPs, including self-paced courses, short how-to videos, module simulators for hands-on practice, user guides, training videos, webinars, and more. Agencies can also import Therap courses into their own LMS through Course Cloud.
Can DSPs document without a computer?
Yes. The Therap Mobile Application allows DSPs to log shift notes, health data, and incidents directly from a smart phone or tablet at the point of care.
Can DSPs see an individual's goals while documenting daily notes?
Yes. Individual Support Plan goals populate directly into the daily documentation screens, so DSPs can record progress against specific objectives as part of their normal workflow.
How does Therap support communication between shifts?
Therap's secure internal communication tools let DSPs flag concerns or share updates for the next shift without leaving the documentation system.