Functionality

  • AI-Assisted Documentation Review:

    Leverage intelligent pattern recognition to flag missing elements or anomalies in shift notes during internal reviews.

  • Configurable Report Generation:

    Build tailored data exports to track specific outcomes, incident trends, or billing metrics.

  • Incident Reporting & Investigations:

    Track critical incidents from initial report to final resolution with clear historical data trails.

  • Staff Activity Tracking:

    Monitor staff logins, documentation entries, and system usage to ensure documentation timeliness and operational accountability.

  • Trend Analysis Dashboards:

    Visualize agency performance across departments using real-time data displays.

  • And More!

Screenshot showing the Therap Demographic Dashboard

“Therap has a wide variety of reports that we generate to make sure that documentation has been submitted. There's also reports on incidents that help us capture trends and make informed decisions on how to address those reportable events. The reports help us see the information directly from what the staff have documented to make sure that we are compliant in all areas.”

Headshot of Ghislaine Mparanirubumwe

Ghislaine Mparanirubumwe

Director of Quality Assurance

Happy Haven  LLC

Benefits

Strengthen Internal Oversight

Move from reactive corrections to continuous quality reviews by evaluating documentation consistency daily.

Harness Intelligent Insights

Utilize built-in AI capabilities to identify documentation gaps and training needs automatically.

Build Tailored Workflows

Craft unique reporting structures that match your state's specific regulatory demands without shifting to external software.

Hear From Our Users

Headshot of Deidra-Brown

Deidra Brown

Assistant Director,

Wesco Industries

“It's a centralized location where we can put anything into one place. From a QA standpoint, it's nice because you can go back and track when the member comes into services throughout their life span or progression in services. You can see from start to finish their story. If we need to substantiate anything, we can go back and search for documentation.”

Headshot of Rufus Johnson

Rufus Johnson

Chief IDD Clinical Officer,

Gateway Community,
Services Board

“Having a system that we can use to pull the information makes it easier to go through audits so we're in compliance, and when we're not, we're able to fix it easily. Policies, procedures, and everything we do is lined up in Therap.”

Headshot of Sonia Sandford

Sonia Sandford

Vice President of Special

Projects, Holy Angels

“Therap has streamlined so many things – not only from the data input side, but also from the reporting side and being able to find information a lot more quickly and compare or aggregate it.”

Frequently Asked Questions

Yes. Therap’s modules allow you to configure data collection to align with local and federal rules, creating a centralized system for monitoring service metrics and documentation habits.

Yes. All data remains within Therap’s secure, HIPAA-compliant environment. The AI models run safely without sharing your agency's Protected Health Information (PHI) with external or public networks.

Yes. Therap uses role-based access control, meaning administrators can assign specific viewing and editing permissions to designated QA staff or managers.

Reports pull from live system data, meaning your QA team reviews information that reflects real-time documentation and entry.

You can build reports based on almost any data point captured in the system, including incident reports, daily logs, and billing claims. Filters allow you to isolate specific programs, timeframes, or individual demographics.

The AI features analyze documentation text to identify patterns, highlight potential gaps, and surface actionable insights for managers. This helps teams address documentation issues during routine internal quality reviews.

Therap provides comprehensive data visibility across multiple organizational tiers. You can drill down to view specific data at the individual level, aggregate metrics by program or site, analyze overall trends agency-wide, or even evaluate multi-agency performance if you are managing a larger network.

Contact our team